String id
String name
String integrationId
String category
ActionContract contract
Integer version
Boolean secure
ActionConfig config
String selfUri
RequestConfig _request
ResponseConfig response
ActionOutput output
ActionInput input
PostInputContract input
PostOutputContract output
JsonSchemaDocument inputSchema
JsonSchemaDocument inputSchemaFlattened
String inputSchemaUri
JsonSchemaDocument successSchema
String successSchemaUri
JsonSchemaDocument errorSchema
String errorSchemaUri
JsonSchemaDocument successSchemaFlattened
Object errorSchemaFlattened
Integer count
String id
String selfUri
String name
Boolean isActive
Boolean isDefault
ActivityCode.CategoryEnum category
Integer lengthInMinutes
Boolean countsAsPaidTime
Boolean countsAsWorkTime
Boolean agentTimeOffSelectable
WfmVersionedEntityMetadata metadata
Map<K,V> activityCodes
WfmVersionedEntityMetadata metadata
AcwSettings.WrapupPromptEnum wrapupPrompt
Integer timeoutMs
Integer severeAlertThresholdMinutes
Integer adherenceTargetPercent
Integer adherenceExceptionThresholdSeconds
Boolean nonOnQueueActivitiesEquivalent
Boolean trackOnQueueActivity
IgnoredActivityCategories ignoredActivityCategories
String id
AdhocRecordingTopicUserData lockedBy
Date dateCreated
Date dateExpires
String id
String name
Date dateCreated
Date dateModified
AdhocRecordingTopicWorkspaceData workspace
AdhocRecordingTopicUserData createdBy
String contentType
Integer contentLength
String filename
Integer changeNumber
Date dateUploaded
AdhocRecordingTopicUserData uploadedBy
AdhocRecordingTopicLockData lockInfo
String selfUri
Integer durationMillieconds
AdhocRecordingTopicConversationData conversation
Boolean read
String id
AdminTimeOffRequestPatch.StatusEnum status
String activityCodeId
String notes
List<E> fullDayManagementUnitDates
List<E> partialDayStartDateTimes
Integer dailyDurationMinutes
WfmVersionedEntityMetadata metadata
String stage
String id
String name
User agent
Integer numEvaluations
Integer averageEvaluationScore
Integer numCriticalEvaluations
Float averageCriticalScore
Float highestEvaluationScore
Float lowestEvaluationScore
Float highestCriticalScore
Float lowestCriticalScore
List<E> agentEvaluatorActivityList
String selfUri
String id
AgentActivityChangedTopicRoutingStatus routingStatus
AgentActivityChangedTopicPresence presence
AgentActivityChangedTopicOutOfOffice outOfOffice
List<E> activeQueueIds
Date dateActiveQueuesChanged
AgentActivityChangedTopicOrganizationPresence presenceDefinition
String presenceMessage
Date modifiedDate
AgentActivityChangedTopicRoutingStatus.StatusEnum status
Date startTime
Boolean markedAsRead
AgentTimeOffRequestPatch.StatusEnum status
String notes
String metric
String qualifier
StatisticalSummary stats
String name
StatisticalSummary stats
BigDecimal gte
BigDecimal lt
Long count
String value
BigDecimal gte
BigDecimal lt
String conversationId
Date conversationStart
Date conversationEnd
Double mediaStatsMinConversationMos
Double mediaStatsMinConversationRFactor
AnalyticsConversation.OriginatingDirectionEnum originatingDirection
List<E> evaluations
List<E> surveys
List<E> divisionIds
List<E> participants
Date segmentStart
Date segmentEnd
String queueId
String wrapUpCode
String wrapUpNote
List<E> wrapUpTags
String errorCode
AnalyticsConversationSegment.DisconnectTypeEnum disconnectType
AnalyticsConversationSegment.SegmentTypeEnum segmentType
List<E> requestedRoutingUserIds
List<E> requestedRoutingSkillIds
String requestedLanguageId
List<E> scoredAgents
List<E> properties
String sourceConversationId
String destinationConversationId
String sourceSessionId
String destinationSessionId
List<E> sipResponseCodes
List<E> q850ResponseCodes
Boolean conference
String groupId
String subject
Boolean audioMuted
Boolean videoMuted
String conversationId
Date conversationStart
Date conversationEnd
Double mediaStatsMinConversationMos
Double mediaStatsMinConversationRFactor
AnalyticsConversationWithoutAttributes.OriginatingDirectionEnum originatingDirection
List<E> evaluations
List<E> surveys
List<E> divisionIds
List<E> participants
String evaluationId
String evaluatorId
String userId
Date eventTime
String queueId
String formId
String contextId
String formName
String calibrationId
Boolean rescored
Boolean deleted
Long oTotalScore
Long oTotalCriticalScore
String flowId
String flowName
String flowVersion
AnalyticsFlow.FlowTypeEnum flowType
String exitReason
String entryReason
AnalyticsFlow.EntryTypeEnum entryType
String transferType
String transferTargetName
String transferTargetAddress
Boolean issuedCallback
String startingLanguage
String endingLanguage
List<E> outcomes
List<E> codecs
Double minMos
Double minRFactor
Long maxLatencyMs
Long receivedPackets
Long invalidPackets
Long discardedPackets
Long duplicatePackets
Long overrunPackets
Long underrunPackets
String participantId
String participantName
String userId
AnalyticsParticipant.PurposeEnum purpose
String externalContactId
String externalOrganizationId
AnalyticsParticipant.FlaggedReasonEnum flaggedReason
String teamId
List<E> sessions
Map<K,V> attributes
String participantId
String participantName
String userId
AnalyticsParticipantWithoutAttributes.PurposeEnum purpose
String externalContactId
String externalOrganizationId
AnalyticsParticipantWithoutAttributes.FlaggedReasonEnum flaggedReason
String teamId
List<E> sessions
AnalyticsProperty.PropertyTypeEnum propertyType
String property
String value
Date startTime
Date endTime
AnalyticsRoutingStatusRecord.RoutingStatusEnum routingStatus
AnalyticsSession.MediaTypeEnum mediaType
String sessionId
String addressOther
String addressSelf
String addressFrom
String addressTo
AnalyticsSession.MessageTypeEnum messageType
String ani
AnalyticsSession.DirectionEnum direction
String dnis
String sessionDnis
String outboundCampaignId
String outboundContactId
String outboundContactListId
String dispositionAnalyzer
String dispositionName
String edgeId
String remoteNameDisplayable
String roomId
String monitoredSessionId
String monitoredParticipantId
String callbackUserName
List<E> callbackNumbers
Date callbackScheduledTime
String scriptId
String peerId
Boolean skipEnabled
Integer timeoutSeconds
String cobrowseRole
String cobrowseRoomId
String mediaBridgeId
String screenShareAddressSelf
Boolean sharingScreen
String screenShareRoomId
String videoRoomId
String videoAddressSelf
List<E> segments
List<E> metrics
AnalyticsFlow flow
List<E> mediaEndpointStats
Boolean recording
String journeyCustomerId
String journeyCustomerIdType
String journeyCustomerSessionId
String journeyCustomerSessionIdType
String journeyActionId
String journeyActionMapId
String journeyActionMapVersion
String protocolCallId
String provider
String remote
Integer mediaCount
String flowOutType
List<E> requestedRoutings
AnalyticsSession.UsedRoutingEnum usedRouting
String selectedAgentId
Integer selectedAgentRank
String surveyId
String surveyFormId
String surveyFormName
String surveyFormContextId
Date eventTime
String userId
String queueId
String surveyStatus
Integer surveyPromoterScore
Date surveyCompletedDate
Long oSurveyTotalScore
Date startTime
Date endTime
AnalyticsUserPresenceRecord.SystemPresenceEnum systemPresence
String organizationPresenceId
String id
String name
String type
Long location
Long durationMs
Long absoluteLocation
Long absoluteDurationMs
Long recordingLocation
Long recordingDurationMs
User user
String description
String keywordName
Float confidence
String keywordSetId
String keywordSetName
String utterance
String timeBegin
String timeEnd
String keywordConfidenceThreshold
String agentScoreModifier
String customerScoreModifier
String selfUri
List<E> results
ApiUsageQueryResult.QueryStatusEnum queryStatus
String clientId
String clientName
String organizationId
String userId
String templateUri
String httpMethod
Long status200
Long status300
Long status400
Long status500
Long status429
Long requests
Date date
String status
ArchitectDependencyTrackingBuildNotificationUser user
ArchitectDependencyTrackingBuildNotificationClient client
Date startTime
String id
String name
ArchitectDependencyTrackingBuildNotificationHomeOrganization homeOrg
String id
Boolean complete
ArchitectFlowNotificationUser user
ArchitectFlowNotificationClient client
ArchitectFlowNotificationArchitectOperation.ActionNameEnum actionName
ArchitectFlowNotificationArchitectOperation.ActionStatusEnum actionStatus
String errorMessage
String errorCode
ArchitectFlowNotificationErrorMessageParams errorMessageParams
List<E> errorDetails
String id
String name
String description
Boolean deleted
ArchitectFlowNotificationFlowVersion checkedInVersion
ArchitectFlowNotificationFlowVersion savedVersion
ArchitectFlowNotificationFlowVersion publishedVersion
ArchitectFlowNotificationArchitectOperation currentOperation
String id
String id
String name
ArchitectFlowNotificationHomeOrganization homeOrg
String id
Boolean complete
ArchitectFlowOutcomeNotificationUser user
ArchitectFlowOutcomeNotificationClient client
ArchitectFlowOutcomeNotificationArchitectOperation.ActionNameEnum actionName
ArchitectFlowOutcomeNotificationArchitectOperation.ActionStatusEnum actionStatus
String errorMessage
String errorCode
ArchitectFlowOutcomeNotificationErrorMessageParams errorMessageParams
List<E> errorDetails
String id
String name
String description
ArchitectFlowOutcomeNotificationArchitectOperation currentOperation
String id
String name
ArchitectFlowOutcomeNotificationHomeOrganization homeOrg
String id
Boolean complete
ArchitectPromptNotificationUser user
ArchitectPromptNotificationClient client
ArchitectPromptNotificationArchitectOperation.ActionNameEnum actionName
ArchitectPromptNotificationArchitectOperation.ActionStatusEnum actionStatus
String errorMessage
String errorCode
ArchitectPromptNotificationErrorMessageParams errorMessageParams
List<E> errorDetails
String id
String name
String description
ArchitectPromptNotificationArchitectOperation currentOperation
String id
String name
ArchitectPromptNotificationHomeOrganization homeOrg
Integer days
ArchiveRetention.StorageMediumEnum storageMedium
String interval
List<E> conversationFilters
List<E> segmentFilters
List<E> evaluationFilters
List<E> mediaEndpointStatFilters
List<E> surveyFilters
AsyncConversationQuery.OrderEnum order
AsyncConversationQuery.OrderByEnum orderBy
Integer limit
Boolean startOfDayIntervalMatching
AsyncForecastOperationResult.StatusEnum status
String operationId
BuShortTermForecast result
Integer progress
AsyncIntradayResponse.StatusEnum status
String operationId
BuIntradayResponse result
String jobId
AsyncQueryStatus.StateEnum state
String errorMessage
Date expirationDate
Date submissionDate
Date completionDate
String id
String name
Date dateCreated
Date dateModified
Integer version
Integer maxAttemptsPerContact
Integer maxAttemptsPerNumber
String timeZoneId
AttemptLimits.ResetPeriodEnum resetPeriod
Map<K,V> recallEntries
String selfUri
String id
String name
Integer version
String description
DomainEntityRef createdBy
Date dateCreated
DomainEntityRef modifiedBy
Date dateModified
String selfUri
String id
AttributeFilterItem.OperatorEnum operator
List<E> values
String id
String name
String selfUri
AuditEntityReference.TypeEnum type
String action
String id
DomainEntityRef user
AddressableEntityRef client
List<E> remoteIp
AuditLogMessage.ServiceNameEnum serviceName
Date eventDate
MessageInfo message
AuditLogMessage.ActionEnum action
AddressableEntityRef entity
AuditLogMessage.EntityTypeEnum entityType
List<E> propertyChanges
Map<K,V> context
String id
AuditUser user
String correlationId
String transactionId
Boolean transactionInitiator
String application
String serviceName
String level
String timestamp
String receivedTimestamp
String status
String actionContext
String action
List<E> changes
AuditEntity entity
ServiceContext serviceContext
AuditQueryEntity.NameEnum name
List<E> actions
String id
AuditQueryExecutionStatusResponse.StateEnum state
Date startDate
String interval
AuditQueryExecutionStatusResponse.ServiceNameEnum serviceName
List<E> filters
List<E> sort
AuditQueryFilter.PropertyEnum property
String value
AuditQueryService.NameEnum name
List<E> entities
AuditQuerySort.NameEnum name
AuditQuerySort.SortOrderEnum sortOrder
String subjectId
AuthzDivision division
AuthzGrantRole role
Date grantMadeAt
Date startDate
Integer lengthMinutes
String description
String activityCodeId
Boolean paid
String timeOffRequestId
String externalActivityId
BuAgentScheduleActivity.ExternalActivityTypeEnum externalActivityType
UserReference user
List<E> shifts
List<E> fullDayTimeOffMarkers
WorkPlanReference workPlan
WfmVersionedEntityMetadata metadata
UserReference user
List<E> shifts
List<E> fullDayTimeOffMarkers
WorkPlanReference workPlan
UserReference user
List<E> shifts
List<E> fullDayTimeOffMarkers
BuAgentScheduleUpdate.TypeEnum type
List<E> shiftStartDates
BuAsyncAgentSchedulesQueryResponse.StatusEnum status
String operationId
BuAgentSchedulesQueryResponse result
Integer progress
String downloadUrl
BuAsyncAgentSchedulesSearchResponse.StatusEnum status
String operationId
BuAgentSchedulesSearchResponse result
Integer progress
String downloadUrl
BuAsyncScheduleResponse.StatusEnum status
String operationId
BuScheduleMetadata result
BuAsyncScheduleRunResponse.StatusEnum status
String operationId
BuScheduleRun result
String description
BuShortTermForecastReference shortTermForecast
Integer weekCount
BuForecastModification.TypeEnum type
Integer startIntervalIndex
Integer endIntervalIndex
BuForecastModification.MetricEnum metric
BuForecastModification.LegacyMetricEnum legacyMetric
Double value
List<E> values
String displayGranularity
String granularity
Boolean enabled
List<E> planningGroupIds
BuForecastResult result
String downloadUrl
BuForecastTimeSeriesResult.MetricEnum metric
BuForecastTimeSeriesResult.ForecastingMethodEnum forecastingMethod
String description
BuShortTermForecastReference shortTermForecast
Integer weekCount
BuHeadcountForecast result
String downloadUrl
BuIntradayDataGroup.MediaTypeEnum mediaType
BuIntradayForecastData forecastDataSummary
List<E> forecastDataPerInterval
BuIntradayScheduleData scheduleDataSummary
List<E> scheduleDataPerInterval
IntradayPerformancePredictionData performancePredictionDataSummary
List<E> performancePredictionDataPerInterval
Date startDate
Date endDate
Integer intervalLengthMinutes
BuIntradayResponse.NoDataReasonEnum noDataReason
List<E> categories
BuShortTermForecastReference shortTermForecast
BuScheduleReference schedule
List<E> intradayDataGroupings
Long onQueueTimeSeconds
String id
BulkUpdateShiftTradeStateRequestItem.StateEnum state
WfmVersionedEntityMetadata metadata
BulkUpdateShiftTradeStateResponse.StatusEnum status
String operationId
BulkUpdateShiftTradeStateResult result
String id
BulkUpdateShiftTradeStateResultItem.StateEnum state
UserReference reviewedBy
Date reviewedDate
BulkUpdateShiftTradeStateResultItem.FailureReasonEnum failureReason
WfmVersionedEntityMetadata metadata
PlanningGroupReference planningGroup
List<E> requiredPerInterval
List<E> requiredWithoutShrinkagePerInterval
ManagementUnitReference managementUnit
MuRescheduleResultWrapper downloadResult
String downloadUrl
Date startDate
Date endDate
List<E> agentIds
List<E> activityCodeIds
List<E> managementUnitIds
Boolean doNotChangeWeeklyPaidTime
Boolean doNotChangeDailyPaidTime
Boolean doNotChangeShiftStartTimes
Boolean doNotChangeManuallyEditedShifts
ScheduleGenerationResult generationResults
String generationResultsDownloadUrl
BuHeadcountForecast headcountForecast
String headcountForecastDownloadUrl
List<E> agentSchedules
String id
LocalDate weekDate
Integer weekCount
String description
Boolean published
BuShortTermForecastReference shortTermForecast
ScheduleGenerationResultSummary generationResults
WfmVersionedEntityMetadata metadata
String selfUri
String id
LocalDate weekDate
Integer weekCount
String description
Boolean published
BuShortTermForecastReference shortTermForecast
ScheduleGenerationResultSummary generationResults
WfmVersionedEntityMetadata metadata
List<E> managementUnits
String selfUri
String id
LocalDate weekDate
BusinessUnitReference businessUnit
String selfUri
String id
String schedulerRunId
Boolean intradayRescheduling
BuScheduleRun.StateEnum state
Integer weekCount
Double percentComplete
LocalDate targetWeek
BuScheduleReference schedule
String scheduleDescription
Date schedulingStartTime
UserReference schedulingStartedBy
UserReference schedulingCanceledBy
Date schedulingCompletedTime
Integer messageCount
ReschedulingOptionsRunResponse reschedulingOptions
Date reschedulingResultExpiration
String selfUri
String id
LocalDate weekDate
Integer weekCount
BuShortTermForecast.CreationMethodEnum creationMethod
String description
Boolean legacy
WfmVersionedEntityMetadata metadata
Date referenceStartDate
List<E> sourceDays
List<E> modifications
BuForecastGenerationResult generationResults
String timeZone
Integer planningGroupsVersion
ForecastPlanningGroupsResponse planningGroups
String selfUri
Integer defaultHistoryWeeks
String id
LocalDate weekDate
Integer weekCount
BuShortTermForecastListItem.CreationMethodEnum creationMethod
String description
Boolean legacy
WfmVersionedEntityMetadata metadata
String selfUri
String id
String name
Division division
BusinessUnitSettings settings
String selfUri
String id
String name
Boolean active
Boolean defaultCode
BusinessUnitActivityCode.CategoryEnum category
Integer lengthInMinutes
Boolean countsAsPaidTime
Boolean countsAsWorkTime
Boolean agentTimeOffSelectable
WfmVersionedEntityMetadata metadata
String selfUri
BusinessUnitSettings.StartDayOfWeekEnum startDayOfWeek
String timeZone
BuShortTermForecastingSettings shortTermForecasting
WfmVersionedEntityMetadata metadata
String id
String text
String title
ContentActions actions
String id
String name
User calibrator
User agent
Conversation conversation
EvaluationForm evaluationForm
String contextId
Integer averageScore
Integer highScore
Integer lowScore
Date createdDate
List<E> evaluations
List<E> evaluators
Evaluation scoringIndex
User expertEvaluator
String selfUri
User calibrator
List<E> evaluators
EvaluationForm evaluationForm
User expertEvaluator
String id
String name
User calibrator
User agent
Conversation conversation
EvaluationForm evaluationForm
String contextId
Integer averageScore
Integer highScore
Integer lowScore
Date createdDate
List<E> evaluations
List<E> evaluators
Evaluation scoringIndex
User expertEvaluator
String selfUri
Call.StateEnum state
String id
Call.DirectionEnum direction
Boolean recording
Call.RecordingStateEnum recordingState
Boolean muted
Boolean confined
Boolean held
String recordingId
List<E> segments
ErrorInfo errorInfo
Call.DisconnectTypeEnum disconnectType
Date startHoldTime
String documentId
Date startAlertingTime
Date connectedTime
Date disconnectedTime
List<E> disconnectReasons
FaxStatus faxStatus
String provider
String scriptId
String peerId
String uuiData
Address self
Address other
Wrapup wrapup
DomainEntityRef attemptLimits
List<E> dncLists
DomainEntityRef callableTimeSet
List<E> ruleSets
AtzmTimeSlot mapped
AtzmTimeSlotWithTimeZone unmapped
Callback.StateEnum state
String id
List<E> segments
Callback.DirectionEnum direction
Boolean held
Callback.DisconnectTypeEnum disconnectType
Date startHoldTime
DialerPreview dialerPreview
Voicemail voicemail
List<E> callbackNumbers
String callbackUserName
String scriptId
Boolean externalCampaign
Boolean skipEnabled
Integer timeoutSeconds
Date startAlertingTime
Date connectedTime
Date disconnectedTime
Date callbackScheduledTime
String automatedCallbackConfigId
String provider
String peerId
Wrapup wrapup
CallbackBasic.StateEnum state
String id
List<E> segments
CallbackBasic.DirectionEnum direction
Boolean held
CallbackBasic.DisconnectTypeEnum disconnectType
Date startHoldTime
DialerPreview dialerPreview
Voicemail voicemail
List<E> callbackNumbers
String callbackUserName
String scriptId
Boolean externalCampaign
Boolean skipEnabled
Integer timeoutSeconds
Date startAlertingTime
Date connectedTime
Date disconnectedTime
Date callbackScheduledTime
String automatedCallbackConfigId
String provider
String peerId
Wrapup wrapup
CallbackIdentifier.TypeEnum type
String id
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
CallbackMediaParticipant.StateEnum state
CallbackMediaParticipant.DirectionEnum direction
CallbackMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
DomainEntityRef user
DomainEntityRef queue
DomainEntityRef team
Map<K,V> attributes
ErrorInfo errorInfo
DomainEntityRef script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
DomainEntityRef externalContact
DomainEntityRef externalOrganization
Wrapup wrapup
String peer
CallbackMediaParticipant.FlaggedReasonEnum flaggedReason
JourneyContext journeyContext
ConversationRoutingData conversationRoutingData
Date startAcwTime
Date endAcwTime
DialerPreview outboundPreview
Voicemail voicemail
List<E> callbackNumbers
String callbackUserName
Boolean externalCampaign
Boolean skipEnabled
Integer timeoutSeconds
String automatedCallbackConfigId
Date callbackScheduledTime
CallBasic.StateEnum state
String id
CallBasic.DirectionEnum direction
Boolean recording
CallBasic.RecordingStateEnum recordingState
Boolean muted
Boolean confined
Boolean held
String recordingId
List<E> segments
ErrorInfo errorInfo
CallBasic.DisconnectTypeEnum disconnectType
Date startHoldTime
String documentId
Date startAlertingTime
Date connectedTime
Date disconnectedTime
List<E> disconnectReasons
FaxStatus faxStatus
String provider
String scriptId
String peerId
String uuiData
Address self
Address other
Wrapup wrapup
String id
String id
String name
List<E> participants
CallHistoryConversation.DirectionEnum direction
Boolean wentToVoicemail
Boolean missedCall
Date startTime
Boolean wasConference
Boolean wasCallback
Boolean hadScreenShare
Boolean hadCobrowse
Boolean wasOutboundCampaign
String selfUri
String id
String name
String address
Date startTime
Date endTime
String purpose
CallHistoryParticipant.DirectionEnum direction
String ani
String dnis
User user
Queue queue
Group group
CallHistoryParticipant.DisconnectTypeEnum disconnectType
ExternalContact externalContact
ExternalOrganization externalOrganization
Boolean didInteract
List<E> sipResponseCodes
CallHistoryParticipant.FlaggedReasonEnum flaggedReason
Campaign outboundCampaign
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
CallMediaParticipant.StateEnum state
CallMediaParticipant.DirectionEnum direction
CallMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
DomainEntityRef user
DomainEntityRef queue
DomainEntityRef team
Map<K,V> attributes
ErrorInfo errorInfo
DomainEntityRef script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
DomainEntityRef externalContact
DomainEntityRef externalOrganization
Wrapup wrapup
String peer
CallMediaParticipant.FlaggedReasonEnum flaggedReason
JourneyContext journeyContext
ConversationRoutingData conversationRoutingData
Date startAcwTime
Date endAcwTime
Boolean muted
Boolean confined
Boolean recording
CallMediaParticipant.RecordingStateEnum recordingState
DomainEntityRef group
String ani
String dnis
String documentId
FaxStatus faxStatus
String monitoredParticipantId
String consultParticipantId
String uuiData
PolicyActions actions
CallMediaPolicyConditions conditions
CallTarget.TypeEnum type
String value
String id
String name
Date dateCreated
Date dateModified
Integer version
DomainEntityRef contactList
DomainEntityRef queue
Campaign.DialingModeEnum dialingMode
DomainEntityRef script
DomainEntityRef edgeGroup
DomainEntityRef site
Campaign.CampaignStatusEnum campaignStatus
List<E> phoneColumns
Double abandonRate
List<E> dncLists
DomainEntityRef callableTimeSet
DomainEntityRef callAnalysisResponseSet
List<E> errors
String callerName
String callerAddress
Integer outboundLineCount
List<E> ruleSets
Boolean skipPreviewDisabled
Long previewTimeOutSeconds
Boolean alwaysRunning
ContactSort contactSort
List<E> contactSorts
Integer noAnswerTimeout
String callAnalysisLanguage
Integer priority
List<E> contactListFilters
DomainEntityRef division
String selfUri
CallableContactsDiagnostic callableContacts
QueueUtilizationDiagnostic queueUtilizationDiagnostic
List<E> ruleSetDiagnostics
Integer outstandingInteractionsCount
Integer scheduledInteractionsCount
String id
DomainEntityRef campaign
DomainEntityRef agent
DomainEntityRef contact
String destinationAddress
Boolean activePreviewCall
Date lastActivePreviewWrapupTime
Date creationTime
Date callPlacedTime
Date callRoutedTime
Date previewConnectedTime
DomainEntityRef queue
DomainEntityRef script
CampaignInteraction.DispositionEnum disposition
String callerName
String callerAddress
Date previewPopDeliveredTime
ConversationBasic conversation
String dialerSystemParticipantId
String dialingMode
List<E> skills
DomainEntityRef campaign
DomainEntityRef contactList
Long numberOfContactsCalled
Long numberOfContactsMessaged
Long totalNumberOfContacts
Long percentage
String id
String name
Date dateCreated
Date dateModified
Integer version
CampaignRuleEntities campaignRuleEntities
List<E> campaignRuleConditions
List<E> campaignRuleActions
Boolean matchAnyConditions
Boolean enabled
String selfUri
String id
CampaignRuleParameters parameters
CampaignRuleAction.ActionTypeEnum actionType
CampaignRuleActionEntities campaignRuleActionEntities
String id
CampaignRuleParameters parameters
CampaignRuleCondition.ConditionTypeEnum conditionType
CampaignRuleParameters.OperatorEnum operator
String value
CampaignRuleParameters.PriorityEnum priority
CampaignRuleParameters.DialingModeEnum dialingMode
String name
String certificate
String newPassword
String jabberId
String jabberId
ChatBadgeTopicBadgeEntity entity
Integer unreadCount
Date lastUnreadNotificationDate
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
ChatMediaParticipant.StateEnum state
ChatMediaParticipant.DirectionEnum direction
ChatMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
DomainEntityRef user
DomainEntityRef queue
DomainEntityRef team
Map<K,V> attributes
ErrorInfo errorInfo
DomainEntityRef script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
DomainEntityRef externalContact
DomainEntityRef externalOrganization
Wrapup wrapup
String peer
ChatMediaParticipant.FlaggedReasonEnum flaggedReason
JourneyContext journeyContext
ConversationRoutingData conversationRoutingData
Date startAcwTime
Date endAcwTime
String roomId
String avatarImageUrl
PolicyActions actions
ChatMediaPolicyConditions conditions
String id
String name
IntegrationType integrationType
String notes
ClientApp.IntendedStateEnum intendedState
ClientAppConfigurationInfo config
IntegrationStatusInfo reportedState
Map<K,V> attributes
String selfUri
IntegrationConfiguration current
EffectiveConfiguration effective
String id
UserReference createdBy
Date dateCreated
UserReference modifiedBy
Date dateModified
String text
Boolean isDeleted
CoachingAnnotation.AccessTypeEnum accessType
String selfUri
String text
CoachingAnnotationCreateRequest.AccessTypeEnum accessType
String id
String name
String description
Date dateStart
Integer lengthInMinutes
CoachingAppointmentResponse.StatusEnum status
UserReference facilitator
List<E> attendees
UserReference createdBy
Date dateCreated
UserReference modifiedBy
Date dateModified
List<E> conversations
List<E> documents
String selfUri
CoachingAppointmentReference appointment
UserReference createdBy
Date dateCreated
CoachingAppointmentStatusDto.StatusEnum status
String id
String name
Boolean markedAsRead
CoachingNotification.ActionTypeEnum actionType
CoachingNotification.RelationshipEnum relationship
Date dateStart
Integer lengthInMinutes
CoachingNotification.StatusEnum status
UserReference user
CoachingAppointmentReference appointment
String selfUri
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
CobrowseMediaParticipant.StateEnum state
CobrowseMediaParticipant.DirectionEnum direction
CobrowseMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
DomainEntityRef user
DomainEntityRef queue
DomainEntityRef team
Map<K,V> attributes
ErrorInfo errorInfo
DomainEntityRef script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
DomainEntityRef externalContact
DomainEntityRef externalOrganization
Wrapup wrapup
String peer
CobrowseMediaParticipant.FlaggedReasonEnum flaggedReason
JourneyContext journeyContext
ConversationRoutingData conversationRoutingData
Date startAcwTime
Date endAcwTime
String cobrowseSessionId
String cobrowseRole
List<E> controlling
String viewerUrl
Date providerEventTime
Cobrowsesession.StateEnum state
String id
Cobrowsesession.DisconnectTypeEnum disconnectType
Address self
String cobrowseSessionId
String cobrowseRole
List<E> controlling
String viewerUrl
Date providerEventTime
Date startAlertingTime
Date connectedTime
Date disconnectedTime
String provider
String peerId
List<E> segments
Wrapup wrapup
String id
String name
Date expiration
String userId
CommandStatus.StatusCodeEnum statusCode
CommandStatus.CommandTypeEnum commandType
Document document
String selfUri
String id
String name
Division division
CommonCampaign.MediaTypeEnum mediaType
String selfUri
String id
String name
Division division
CommonCampaignDivisionView.MediaTypeEnum mediaType
String selfUri
Condition.TypeEnum type
Boolean inverted
String attributeName
String value
Condition.ValueTypeEnum valueType
Condition.OperatorEnum operator
List<E> codes
String property
Condition.PropertyTypeEnum propertyType
ConsultTransfer.SpeakToEnum speakTo
Destination destination
String destinationParticipantId
ConsultTransferUpdate.SpeakToEnum speakTo
String address
String display
Contact.MediaTypeEnum mediaType
Contact.TypeEnum type
String extension
Boolean removeSkillsFromBlindTransfer
String timeZone
ContactColumnTimeZone.ColumnTypeEnum columnType
String id
String name
Date dateCreated
Date dateModified
Integer version
DomainEntityRef division
List<E> columnNames
List<E> phoneColumns
ImportStatus importStatus
String previewModeColumnName
List<E> previewModeAcceptedValues
Long size
DomainEntityRef attemptLimits
Boolean automaticTimeZoneMapping
String zipCodeColumnName
String selfUri
String id
String name
Date dateCreated
Date dateModified
Integer version
DomainEntityRef contactList
List<E> clauses
ContactListFilter.FilterTypeEnum filterType
String selfUri
ContactListFilterClause.FilterTypeEnum filterType
List<E> predicates
String column
ContactListFilterPredicate.ColumnTypeEnum columnType
ContactListFilterPredicate.OperatorEnum operator
String value
ContactListFilterRange range
Boolean inverted
String fieldName
ContactSort.DirectionEnum direction
Boolean numeric
String id
ContentAttributeFilterItem.OperatorEnum operator
List<E> values
String name
ContentFacetFilterItem.TypeEnum type
ContentFacetFilterItem.OperatorEnum operator
List<E> values
String name
ContentFilterItem.TypeEnum type
ContentFilterItem.OperatorEnum operator
List<E> values
String id
ContentList.ListTypeEnum listType
String title
String description
String submitLabel
ContentActions actions
List<E> components
String id
String name
Date dateCreated
Date dateModified
ContentManagementSingleDocumentTopicWorkspaceData workspace
ContentManagementSingleDocumentTopicUserData createdBy
String contentType
Integer contentLength
String filename
Integer changeNumber
Date dateUploaded
ContentManagementSingleDocumentTopicUserData uploadedBy
ContentManagementSingleDocumentTopicLockData lockInfo
String selfUri
ContentManagementSingleDocumentTopicUserData lockedBy
Date dateCreated
Date dateExpires
String id
String id
String name
Date dateCreated
Date dateModified
ContentManagementWorkspaceDocumentsTopicWorkspaceData workspace
ContentManagementWorkspaceDocumentsTopicUserData createdBy
String contentType
Integer contentLength
String filename
Integer changeNumber
Date dateUploaded
ContentManagementWorkspaceDocumentsTopicUserData uploadedBy
ContentManagementWorkspaceDocumentsTopicLockData lockInfo
String selfUri
ContentManagementWorkspaceDocumentsTopicUserData lockedBy
Date dateCreated
Date dateExpires
String id
String id
String language
NotificationTemplateHeader header
NotificationTemplateBody body
NotificationTemplateFooter footer
String id
String text
String image
ContentQuickReply.ActionEnum action
String name
String name
String id
String name
Date startTime
Date endTime
String address
List<E> participants
List<E> conversationIds
Integer maxParticipants
Conversation.RecordingStateEnum recordingState
Conversation.StateEnum state
List<E> divisions
String selfUri
ConversationAggregateQueryClause.TypeEnum type
List<E> predicates
ConversationAggregateQueryFilter.TypeEnum type
List<E> clauses
List<E> predicates
ConversationAggregateQueryPredicate.TypeEnum type
ConversationAggregateQueryPredicate.DimensionEnum dimension
ConversationAggregateQueryPredicate.OperatorEnum operator
String value
NumericRange range
String interval
String granularity
String timeZone
List<E> groupBy
ConversationAggregateQueryFilter filter
List<E> metrics
Boolean flattenMultivaluedDimensions
List<E> views
ConversationAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
ConversationAggregationView.TargetEnum target
String name
ConversationAggregationView.FunctionEnum function
AggregationRange range
String externalContactId
String conversationId
String communicationId
ConversationAssociation.MediaTypeEnum mediaType
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
ConversationCallbackEventTopicCallbackMediaParticipant.StateEnum state
ConversationCallbackEventTopicCallbackMediaParticipant.DirectionEnum direction
ConversationCallbackEventTopicCallbackMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
ConversationCallbackEventTopicUriReference user
ConversationCallbackEventTopicUriReference queue
ConversationCallbackEventTopicUriReference team
Map<K,V> attributes
ConversationCallbackEventTopicErrorBody errorInfo
ConversationCallbackEventTopicUriReference script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
ConversationCallbackEventTopicUriReference externalContact
ConversationCallbackEventTopicUriReference externalOrganization
ConversationCallbackEventTopicWrapup wrapup
ConversationCallbackEventTopicConversationRoutingData conversationRoutingData
String peer
String screenRecordingState
ConversationCallbackEventTopicCallbackMediaParticipant.FlaggedReasonEnum flaggedReason
ConversationCallbackEventTopicJourneyContext journeyContext
Date startAcwTime
Date endAcwTime
ConversationCallbackEventTopicDialerPreview outboundPreview
ConversationCallbackEventTopicVoicemail voicemail
List<E> callbackNumbers
String callbackUserName
Boolean skipEnabled
Boolean externalCampaign
Integer timeoutSeconds
Date callbackScheduledTime
String automatedCallbackConfigId
ConversationCallbackEventTopicUriReference queue
ConversationCallbackEventTopicUriReference language
Integer priority
List<E> skills
List<E> scoredAgents
String id
ConversationCallbackEventTopicJourneyActionMap actionMap
ConversationCallbackEventTopicJourneyCustomer customer
ConversationCallbackEventTopicJourneyCustomerSession customerSession
ConversationCallbackEventTopicJourneyAction triggeringAction
ConversationCallbackEventTopicUriReference agent
Integer score
String id
ConversationCallbackEventTopicVoicemail.UploadStatusEnum uploadStatus
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
ConversationCallEventTopicCallMediaParticipant.StateEnum state
ConversationCallEventTopicCallMediaParticipant.DirectionEnum direction
ConversationCallEventTopicCallMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
ConversationCallEventTopicUriReference user
ConversationCallEventTopicUriReference queue
ConversationCallEventTopicUriReference team
Map<K,V> attributes
ConversationCallEventTopicErrorBody errorInfo
ConversationCallEventTopicUriReference script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
ConversationCallEventTopicUriReference externalContact
ConversationCallEventTopicUriReference externalOrganization
ConversationCallEventTopicWrapup wrapup
ConversationCallEventTopicConversationRoutingData conversationRoutingData
String peer
String screenRecordingState
ConversationCallEventTopicCallMediaParticipant.FlaggedReasonEnum flaggedReason
ConversationCallEventTopicJourneyContext journeyContext
Date startAcwTime
Date endAcwTime
Boolean muted
Boolean confined
Boolean recording
ConversationCallEventTopicCallMediaParticipant.RecordingStateEnum recordingState
ConversationCallEventTopicUriReference group
String ani
String dnis
String documentId
String monitoredParticipantId
String consultParticipantId
ConversationCallEventTopicFaxStatus faxStatus
ConversationCallEventTopicUriReference queue
ConversationCallEventTopicUriReference language
Integer priority
List<E> skills
List<E> scoredAgents
String id
ConversationCallEventTopicJourneyActionMap actionMap
ConversationCallEventTopicJourneyCustomer customer
ConversationCallEventTopicJourneyCustomerSession customerSession
ConversationCallEventTopicJourneyAction triggeringAction
ConversationCallEventTopicUriReference agent
Integer score
ConversationChat.StateEnum state
String id
String roomId
String recordingId
List<E> segments
Boolean held
ConversationChat.DirectionEnum direction
ConversationChat.DisconnectTypeEnum disconnectType
Date startHoldTime
Date startAlertingTime
Date connectedTime
Date disconnectedTime
String provider
String scriptId
String peerId
String avatarImageUrl
JourneyContext journeyContext
Wrapup wrapup
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
ConversationChatEventTopicChatMediaParticipant.StateEnum state
ConversationChatEventTopicChatMediaParticipant.DirectionEnum direction
ConversationChatEventTopicChatMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
ConversationChatEventTopicUriReference user
ConversationChatEventTopicUriReference queue
ConversationChatEventTopicUriReference team
Map<K,V> attributes
ConversationChatEventTopicErrorBody errorInfo
ConversationChatEventTopicUriReference script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
ConversationChatEventTopicUriReference externalContact
ConversationChatEventTopicUriReference externalOrganization
ConversationChatEventTopicWrapup wrapup
ConversationChatEventTopicConversationRoutingData conversationRoutingData
String peer
String screenRecordingState
ConversationChatEventTopicChatMediaParticipant.FlaggedReasonEnum flaggedReason
ConversationChatEventTopicJourneyContext journeyContext
Date startAcwTime
Date endAcwTime
String roomId
String avatarImageUrl
ConversationChatEventTopicUriReference queue
ConversationChatEventTopicUriReference language
Integer priority
List<E> skills
List<E> scoredAgents
String id
ConversationChatEventTopicJourneyActionMap actionMap
ConversationChatEventTopicJourneyCustomer customer
ConversationChatEventTopicJourneyCustomerSession customerSession
ConversationChatEventTopicJourneyAction triggeringAction
ConversationChatEventTopicUriReference agent
Integer score
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
ConversationCobrowseEventTopicCobrowseMediaParticipant.StateEnum state
ConversationCobrowseEventTopicCobrowseMediaParticipant.DirectionEnum direction
ConversationCobrowseEventTopicCobrowseMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
ConversationCobrowseEventTopicUriReference user
ConversationCobrowseEventTopicUriReference queue
ConversationCobrowseEventTopicUriReference team
Map<K,V> attributes
ConversationCobrowseEventTopicErrorBody errorInfo
ConversationCobrowseEventTopicUriReference script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
ConversationCobrowseEventTopicUriReference externalContact
ConversationCobrowseEventTopicUriReference externalOrganization
ConversationCobrowseEventTopicWrapup wrapup
ConversationCobrowseEventTopicConversationRoutingData conversationRoutingData
String peer
String screenRecordingState
ConversationCobrowseEventTopicCobrowseMediaParticipant.FlaggedReasonEnum flaggedReason
ConversationCobrowseEventTopicJourneyContext journeyContext
Date startAcwTime
Date endAcwTime
String cobrowseSessionId
String cobrowseRole
String viewerUrl
Date providerEventTime
List<E> controlling
ConversationCobrowseEventTopicUriReference queue
ConversationCobrowseEventTopicUriReference language
Integer priority
List<E> skills
List<E> scoredAgents
String id
ConversationCobrowseEventTopicJourneyActionMap actionMap
ConversationCobrowseEventTopicJourneyCustomer customer
ConversationCobrowseEventTopicJourneyCustomerSession customerSession
ConversationCobrowseEventTopicJourneyAction triggeringAction
ConversationCobrowseEventTopicUriReference agent
Integer score
ConversationDetailQueryClause.TypeEnum type
List<E> predicates
ConversationDetailQueryFilter.TypeEnum type
List<E> clauses
List<E> predicates
ConversationDetailQueryPredicate.TypeEnum type
ConversationDetailQueryPredicate.DimensionEnum dimension
ConversationDetailQueryPredicate.MetricEnum metric
ConversationDetailQueryPredicate.OperatorEnum operator
String value
NumericRange range
DomainEntityRef division
List<E> entities
ConversationEmailEventTopicUriReference queue
ConversationEmailEventTopicUriReference language
Integer priority
List<E> skills
List<E> scoredAgents
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
ConversationEmailEventTopicEmailMediaParticipant.StateEnum state
ConversationEmailEventTopicEmailMediaParticipant.DirectionEnum direction
ConversationEmailEventTopicEmailMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
ConversationEmailEventTopicUriReference user
ConversationEmailEventTopicUriReference queue
ConversationEmailEventTopicUriReference team
Map<K,V> attributes
ConversationEmailEventTopicErrorBody errorInfo
ConversationEmailEventTopicUriReference script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
ConversationEmailEventTopicUriReference externalContact
ConversationEmailEventTopicUriReference externalOrganization
ConversationEmailEventTopicWrapup wrapup
ConversationEmailEventTopicConversationRoutingData conversationRoutingData
String peer
String screenRecordingState
ConversationEmailEventTopicEmailMediaParticipant.FlaggedReasonEnum flaggedReason
ConversationEmailEventTopicJourneyContext journeyContext
Date startAcwTime
Date endAcwTime
String subject
Integer messagesSent
Boolean autoGenerated
String messageId
List<E> draftAttachments
Boolean spam
String id
ConversationEmailEventTopicJourneyActionMap actionMap
ConversationEmailEventTopicJourneyCustomer customer
ConversationEmailEventTopicJourneyCustomerSession customerSession
ConversationEmailEventTopicJourneyAction triggeringAction
ConversationEmailEventTopicUriReference agent
Integer score
String id
ConversationEventTopicCall.StateEnum state
Boolean recording
ConversationEventTopicCall.RecordingStateEnum recordingState
Boolean muted
Boolean confined
Boolean held
ConversationEventTopicErrorDetails errorInfo
ConversationEventTopicCall.DisconnectTypeEnum disconnectType
Date startHoldTime
ConversationEventTopicCall.DirectionEnum direction
String documentId
ConversationEventTopicAddress self
ConversationEventTopicAddress other
String provider
String scriptId
String peerId
Date connectedTime
Date disconnectedTime
List<E> disconnectReasons
ConversationEventTopicFaxStatus faxStatus
String uuiData
ConversationEventTopicWrapup wrapup
Object additionalProperties
ConversationEventTopicCallback.StateEnum state
String id
ConversationEventTopicCallback.DirectionEnum direction
Boolean held
ConversationEventTopicCallback.DisconnectTypeEnum disconnectType
Date startHoldTime
ConversationEventTopicDialerPreview dialerPreview
ConversationEventTopicVoicemail voicemail
List<E> callbackNumbers
String callbackUserName
String scriptId
String peerId
Boolean externalCampaign
Boolean skipEnabled
String provider
Integer timeoutSeconds
Date connectedTime
Date disconnectedTime
Date callbackScheduledTime
String automatedCallbackConfigId
ConversationEventTopicWrapup wrapup
Object additionalProperties
ConversationEventTopicChat.StateEnum state
String id
String provider
String scriptId
String peerId
String roomId
String avatarImageUrl
Boolean held
ConversationEventTopicChat.DisconnectTypeEnum disconnectType
Date startHoldTime
Date connectedTime
Date disconnectedTime
ConversationEventTopicJourneyContext journeyContext
ConversationEventTopicWrapup wrapup
Object additionalProperties
ConversationEventTopicCobrowse.StateEnum state
ConversationEventTopicCobrowse.DisconnectTypeEnum disconnectType
String id
ConversationEventTopicAddress self
String roomId
String cobrowseSessionId
String cobrowseRole
List<E> controlling
String viewerUrl
String provider
String scriptId
String peerId
Date providerEventTime
Date connectedTime
Date disconnectedTime
ConversationEventTopicWrapup wrapup
Object additionalProperties
ConversationEventTopicUriReference queue
ConversationEventTopicUriReference language
Integer priority
List<E> skills
List<E> scoredAgents
ConversationEventTopicDisconnectReason.TypeEnum type
Integer code
String phrase
String id
ConversationEventTopicEmail.StateEnum state
Boolean held
Boolean autoGenerated
String subject
String provider
String scriptId
String peerId
Integer messagesSent
ConversationEventTopicErrorDetails errorInfo
ConversationEventTopicEmail.DisconnectTypeEnum disconnectType
Date startHoldTime
Date connectedTime
Date disconnectedTime
String messageId
ConversationEventTopicEmail.DirectionEnum direction
List<E> draftAttachments
Boolean spam
ConversationEventTopicWrapup wrapup
Object additionalProperties
String id
ConversationEventTopicJourneyActionMap actionMap
ConversationEventTopicJourneyCustomer customer
ConversationEventTopicJourneyCustomerSession customerSession
ConversationEventTopicJourneyAction triggeringAction
String id
ConversationEventTopicMessage.StateEnum state
Boolean held
ConversationEventTopicErrorDetails errorInfo
String provider
String scriptId
String peerId
ConversationEventTopicMessage.DisconnectTypeEnum disconnectType
Date startHoldTime
Date connectedTime
Date disconnectedTime
ConversationEventTopicAddress toAddress
ConversationEventTopicAddress fromAddress
List<E> messages
String messagesTranscriptUri
ConversationEventTopicMessage.TypeEnum type
String recipientCountry
String recipientType
ConversationEventTopicWrapup wrapup
Object additionalProperties
String id
Date connectedTime
Date endTime
String userId
String externalContactId
String externalOrganizationId
String name
String queueId
String groupId
String teamId
String purpose
String consultParticipantId
String address
Boolean wrapupRequired
Boolean wrapupExpected
String wrapupPrompt
Integer wrapupTimeoutMs
ConversationEventTopicWrapup wrapup
Date startAcwTime
Date endAcwTime
ConversationEventTopicConversationRoutingData conversationRoutingData
Integer alertingTimeoutMs
String monitoredParticipantId
ConversationEventTopicParticipant.ScreenRecordingStateEnum screenRecordingState
String flaggedReason
Map<K,V> attributes
List<E> calls
List<E> callbacks
List<E> chats
List<E> cobrowsesessions
List<E> emails
List<E> messages
List<E> screenshares
List<E> socialExpressions
List<E> videos
Object additionalProperties
ConversationEventTopicUriReference agent
Integer score
ConversationEventTopicScreenshare.StateEnum state
ConversationEventTopicAddress self
String id
String context
Boolean sharing
String provider
String scriptId
String peerId
ConversationEventTopicScreenshare.DisconnectTypeEnum disconnectType
Date connectedTime
Date disconnectedTime
ConversationEventTopicWrapup wrapup
Object additionalProperties
ConversationEventTopicSocialExpression.StateEnum state
String id
String socialMediaId
String socialMediaHub
String socialUserName
String previewText
String recordingId
Boolean held
String provider
String scriptId
String peerId
ConversationEventTopicSocialExpression.DisconnectTypeEnum disconnectType
Date startHoldTime
Date connectedTime
Date disconnectedTime
ConversationEventTopicWrapup wrapup
Object additionalProperties
ConversationEventTopicVideo.StateEnum state
ConversationEventTopicAddress self
String id
String context
Boolean audioMuted
Boolean videoMuted
Boolean sharingScreen
String provider
String scriptId
String peerId
ConversationEventTopicVideo.DisconnectTypeEnum disconnectType
Date connectedTime
Date disconnectedTime
List<E> msids
ConversationEventTopicWrapup wrapup
Object additionalProperties
String id
ConversationEventTopicVoicemail.UploadStatusEnum uploadStatus
ConversationMessageEventTopicUriReference queue
ConversationMessageEventTopicUriReference language
Integer priority
List<E> skills
List<E> scoredAgents
String id
ConversationMessageEventTopicJourneyActionMap actionMap
ConversationMessageEventTopicJourneyCustomer customer
ConversationMessageEventTopicJourneyCustomerSession customerSession
ConversationMessageEventTopicJourneyAction triggeringAction
ConversationMessageEventTopicUriReference message
Date messageTime
Integer messageSegmentCount
ConversationMessageEventTopicMessageDetails.MessageStatusEnum messageStatus
List<E> media
List<E> stickers
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
ConversationMessageEventTopicMessageMediaParticipant.StateEnum state
ConversationMessageEventTopicMessageMediaParticipant.DirectionEnum direction
ConversationMessageEventTopicMessageMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
ConversationMessageEventTopicUriReference user
ConversationMessageEventTopicUriReference queue
ConversationMessageEventTopicUriReference team
Map<K,V> attributes
ConversationMessageEventTopicErrorBody errorInfo
ConversationMessageEventTopicUriReference script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
ConversationMessageEventTopicUriReference externalContact
ConversationMessageEventTopicUriReference externalOrganization
ConversationMessageEventTopicWrapup wrapup
ConversationMessageEventTopicConversationRoutingData conversationRoutingData
String peer
String screenRecordingState
ConversationMessageEventTopicMessageMediaParticipant.FlaggedReasonEnum flaggedReason
ConversationMessageEventTopicJourneyContext journeyContext
Date startAcwTime
Date endAcwTime
List<E> messages
ConversationMessageEventTopicMessageMediaParticipant.TypeEnum type
String recipientCountry
String recipientType
ConversationMessageEventTopicUriReference agent
Integer score
Boolean isWaiting
Boolean isActive
Boolean isAcd
Boolean isPreferred
Boolean isScreenshare
Boolean isCobrowse
Boolean isVoicemail
Boolean isFlagged
Boolean isMonitored
Boolean filterWrapUpNotes
Boolean matchAll
String interval
List<E> conversationFilters
List<E> segmentFilters
List<E> evaluationFilters
List<E> mediaEndpointStatFilters
List<E> surveyFilters
ConversationQuery.OrderEnum order
ConversationQuery.OrderByEnum orderBy
List<E> aggregations
PagingSpec paging
AddressableEntityRef queue
AddressableEntityRef language
Integer priority
List<E> skills
List<E> scoredAgents
ConversationScreenShareEventTopicUriReference queue
ConversationScreenShareEventTopicUriReference language
Integer priority
List<E> skills
List<E> scoredAgents
String id
ConversationScreenShareEventTopicJourneyActionMap actionMap
ConversationScreenShareEventTopicJourneyCustomer customer
ConversationScreenShareEventTopicJourneyCustomerSession customerSession
ConversationScreenShareEventTopicJourneyAction triggeringAction
ConversationScreenShareEventTopicUriReference agent
Integer score
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
ConversationScreenShareEventTopicScreenShareMediaParticipant.StateEnum state
ConversationScreenShareEventTopicScreenShareMediaParticipant.DirectionEnum direction
ConversationScreenShareEventTopicScreenShareMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
ConversationScreenShareEventTopicUriReference user
ConversationScreenShareEventTopicUriReference queue
ConversationScreenShareEventTopicUriReference team
Map<K,V> attributes
ConversationScreenShareEventTopicErrorBody errorInfo
ConversationScreenShareEventTopicUriReference script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
ConversationScreenShareEventTopicUriReference externalContact
ConversationScreenShareEventTopicUriReference externalOrganization
ConversationScreenShareEventTopicWrapup wrapup
ConversationScreenShareEventTopicConversationRoutingData conversationRoutingData
String peer
String screenRecordingState
ConversationScreenShareEventTopicScreenShareMediaParticipant.FlaggedReasonEnum flaggedReason
ConversationScreenShareEventTopicJourneyContext journeyContext
Date startAcwTime
Date endAcwTime
String context
Integer peerCount
Boolean sharing
ConversationSocialExpressionEventTopicUriReference queue
ConversationSocialExpressionEventTopicUriReference language
Integer priority
List<E> skills
List<E> scoredAgents
String id
ConversationSocialExpressionEventTopicJourneyActionMap actionMap
ConversationSocialExpressionEventTopicJourneyCustomer customer
ConversationSocialExpressionEventTopicJourneyCustomerSession customerSession
ConversationSocialExpressionEventTopicJourneyAction triggeringAction
ConversationSocialExpressionEventTopicUriReference agent
Integer score
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
ConversationSocialExpressionEventTopicSocialMediaParticipant.StateEnum state
ConversationSocialExpressionEventTopicSocialMediaParticipant.DirectionEnum direction
ConversationSocialExpressionEventTopicSocialMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
ConversationSocialExpressionEventTopicUriReference user
ConversationSocialExpressionEventTopicUriReference queue
ConversationSocialExpressionEventTopicUriReference team
Map<K,V> attributes
ConversationSocialExpressionEventTopicErrorBody errorInfo
ConversationSocialExpressionEventTopicUriReference script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
ConversationSocialExpressionEventTopicUriReference externalContact
ConversationSocialExpressionEventTopicUriReference externalOrganization
ConversationSocialExpressionEventTopicWrapup wrapup
ConversationSocialExpressionEventTopicConversationRoutingData conversationRoutingData
String peer
String screenRecordingState
ConversationSocialExpressionEventTopicSocialMediaParticipant.FlaggedReasonEnum flaggedReason
ConversationSocialExpressionEventTopicJourneyContext journeyContext
Date startAcwTime
Date endAcwTime
String socialMediaId
String socialMediaHub
String socialUserName
String previewText
ConversationVideoEventTopicUriReference queue
ConversationVideoEventTopicUriReference language
Integer priority
List<E> skills
List<E> scoredAgents
String id
ConversationVideoEventTopicJourneyActionMap actionMap
ConversationVideoEventTopicJourneyCustomer customer
ConversationVideoEventTopicJourneyCustomerSession customerSession
ConversationVideoEventTopicJourneyAction triggeringAction
ConversationVideoEventTopicUriReference agent
Integer score
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
ConversationVideoEventTopicVideoMediaParticipant.StateEnum state
ConversationVideoEventTopicVideoMediaParticipant.DirectionEnum direction
ConversationVideoEventTopicVideoMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
ConversationVideoEventTopicUriReference user
ConversationVideoEventTopicUriReference queue
ConversationVideoEventTopicUriReference team
Map<K,V> attributes
ConversationVideoEventTopicErrorBody errorInfo
ConversationVideoEventTopicUriReference script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
ConversationVideoEventTopicUriReference externalContact
ConversationVideoEventTopicUriReference externalOrganization
ConversationVideoEventTopicWrapup wrapup
ConversationVideoEventTopicConversationRoutingData conversationRoutingData
String peer
String screenRecordingState
ConversationVideoEventTopicVideoMediaParticipant.FlaggedReasonEnum flaggedReason
ConversationVideoEventTopicJourneyContext journeyContext
Date startAcwTime
Date endAcwTime
Boolean audioMuted
Boolean videoMuted
Boolean sharingScreen
Integer peerCount
String context
List<E> msids
DomainEntityRef sourceMessage
List<E> attachments
String name
String id
String name
Integer version
Date dateCreated
Schema schema
Boolean current
List<E> validationFields
ValidationLimits validationLimits
List<E> itemValidationFields
ItemValidationLimits itemValidationLimits
String selfUri
String name
String divisionId
CreateBusinessUnitSettings settings
CreateBusinessUnitSettings.StartDayOfWeekEnum startDayOfWeek
String timeZone
BuShortTermForecastingSettings shortTermForecasting
String scriptId
String queueId
RoutingData routingData
String callbackUserName
List<E> callbackNumbers
Date callbackScheduledTime
String countryCode
Boolean validateCallbackNumbers
Map<K,V> data
String scriptId
String queueId
RoutingData routingData
String callbackUserName
List<E> callbackNumbers
Date callbackScheduledTime
String countryCode
Boolean validateCallbackNumbers
Map<K,V> data
DomainEntityRef conversation
List<E> callbackIdentifiers
String phoneNumber
String callerId
String callerIdName
String callFromQueueId
String callQueueId
String callUserId
Integer priority
String languageId
List<E> routingSkillsIds
List<E> conversationIds
List<E> participants
String uuiData
String queueId
String flowId
String provider
List<E> skillIds
String languageId
Long priority
Map<K,V> attributes
String toAddress
String toName
String fromAddress
String fromName
String subject
CreateEmailRequest.DirectionEnum direction
String htmlBody
String textBody
String id
String name
IntegrationType integrationType
String selfUri
String name
String timeZone
CreateManagementUnitApiRequest.StartDayOfWeekEnum startDayOfWeek
CreateManagementUnitSettingsRequest settings
String divisionId
String businessUnitId
AdherenceSettings adherence
ShortTermForecastingSettings shortTermForecasting
TimeOffRequestSettings timeOff
SchedulingSettingsRequest scheduling
ShiftTradeSettings shiftTrading
String queueId
String toAddress
CreateOutboundMessagingConversationRequest.ToAddressMessengerTypeEnum toAddressMessengerType
Boolean useExistingConversation
String externalContactId
String externalOrganizationId
String id
String name
WritableDivision division
String description
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
Integer memberCount
Map<K,V> mediaSettings
List<E> routingRules
Bullseye bullseye
AcwSettings acwSettings
CreateQueueRequest.SkillEvaluationMethodEnum skillEvaluationMethod
DomainEntityRef queueFlow
DomainEntityRef whisperPrompt
Boolean autoAnswerOnly
String callingPartyName
String callingPartyNumber
Map<K,V> defaultScripts
QueueMessagingAddresses outboundMessagingAddresses
QueueEmailAddress outboundEmailAddress
String sourceQueueId
String selfUri
String name
BuServiceLevel serviceLevel
BuAverageSpeedOfAnswer averageSpeedOfAnswer
BuAbandonRate abandonRate
CreateShareRequest.SharedEntityTypeEnum sharedEntityType
SharedEntity sharedEntity
CreateShareRequest.MemberTypeEnum memberType
SharedEntity member
List<E> members
CreateShareRequestMember.MemberTypeEnum memberType
MemberEntity member
String id
String name
CreateShareResponse.SharedEntityTypeEnum sharedEntityType
DomainEntityRef sharedEntity
CreateShareResponse.MemberTypeEnum memberType
DomainEntityRef member
DomainEntityRef sharedBy
DomainEntityRef workspace
List<E> succeeded
List<E> failed
String selfUri
String organizationId
String deploymentId
WebChatRoutingTarget routingTarget
GuestMemberInfo memberInfo
String memberAuthToken
JourneyContext journeyContext
String id
String jwt
String eventStreamUri
WebChatMemberInfo member
String body
CreateWebChatMessageRequest.BodyTypeEnum bodyType
String name
Boolean enabled
Boolean constrainWeeklyPaidTime
Boolean flexibleWeeklyPaidTime
Integer weeklyExactPaidMinutes
Integer weeklyMinimumPaidMinutes
Integer weeklyMaximumPaidMinutes
Boolean constrainPaidTimeGranularity
Integer paidTimeGranularityMinutes
Boolean constrainMinimumTimeBetweenShifts
Integer minimumTimeBetweenShiftsMinutes
Integer maximumDays
Integer minimumWorkingDaysPerWeek
SetWrapperDayOfWeek optionalDays
ListWrapperShiftStartVariance shiftStartVariances
List<E> shifts
List<E> agents
String activityCodeId
String description
Integer lengthMinutes
Boolean startTimeIsRelativeToShiftStart
Boolean flexibleStartTime
Integer earliestStartTimeMinutes
Integer latestStartTimeMinutes
Integer exactStartTimeMinutes
Integer startTimeIncrementMinutes
Boolean countsAsPaidTime
Boolean countsAsContiguousWorkTime
String name
SetWrapperDayOfWeek days
Boolean flexibleStartTime
Integer exactStartTimeMinutesFromMidnight
Integer earliestStartTimeMinutesFromMidnight
Integer latestStartTimeMinutesFromMidnight
Boolean constrainStopTime
Boolean constrainLatestStopTime
Integer latestStopTimeMinutesFromMidnight
Integer startIncrementMinutes
Boolean flexiblePaidTime
Integer exactPaidTimeMinutes
Integer minimumPaidTimeMinutes
Integer maximumPaidTimeMinutes
Boolean constrainContiguousWorkTime
Integer minimumContiguousWorkTimeMinutes
Integer maximumContiguousWorkTimeMinutes
List<E> activities
String id
String name
Integer version
List<E> appliesTo
Boolean enabled
DomainEntityRef createdBy
Date dateCreated
JsonSchemaDocument jsonSchema
String selfUri
String id
String name
String description
JsonSchemaDocument schema
String selfUri
String id
String name
AddressableEntityRef owner
DataTableExportJob.StatusEnum status
Date dateCreated
Date dateCompleted
String downloadURI
ErrorBody errorInformation
Integer countRecordsProcessed
String selfUri
String id
String name
AddressableEntityRef owner
DataTableImportJob.StatusEnum status
Date dateCreated
Date dateCompleted
String uploadURI
DataTableImportJob.ImportModeEnum importMode
ErrorBody errorInformation
Integer countRecordsUpdated
Integer countRecordsDeleted
Integer countRecordsFailed
String selfUri
Integer days
String name
String entityType
Double probability
DetectedNamedEntityValue value
DialerAction.TypeEnum type
DialerAction.ActionTypeNameEnum actionTypeName
DialerAction.UpdateOptionEnum updateOption
Map<K,V> properties
String id
String name
Date dateCreated
Date dateModified
Integer version
Integer maxAttemptsPerContact
Integer maxAttemptsPerNumber
String timeZoneId
DialerAttemptLimitsConfigChangeAttemptLimits.ResetPeriodEnum resetPeriod
Map<K,V> recallEntries
Boolean breadthFirstRecalls
Object additionalProperties
String id
String name
Date dateCreated
Date dateModified
Integer version
DialerCampaignConfigChangeUriReference contactList
DialerCampaignConfigChangeUriReference queue
DialerCampaignConfigChangeCampaign.DialingModeEnum dialingMode
DialerCampaignConfigChangeUriReference script
DialerCampaignConfigChangeUriReference edgeGroup
DialerCampaignConfigChangeUriReference site
DialerCampaignConfigChangeCampaign.CampaignStatusEnum campaignStatus
List<E> phoneColumns
BigDecimal abandonRate
List<E> dncLists
DialerCampaignConfigChangeUriReference callableTimeSet
DialerCampaignConfigChangeUriReference callAnalysisResponseSet
String callerName
String callerAddress
Integer outboundLineCount
List<E> errors
List<E> ruleSets
Boolean skipPreviewDisabled
Integer previewTimeOutSeconds
Boolean singleNumberPreview
DialerCampaignConfigChangeContactSort contactSort
List<E> contactSorts
Integer noAnswerTimeout
String callAnalysisLanguage
Integer priority
List<E> contactListFilters
DialerCampaignConfigChangeUriReference division
String agentOwnedColumn
Object additionalProperties
String fieldName
DialerCampaignConfigChangeContactSort.DirectionEnum direction
Boolean numeric
Object additionalProperties
DialerCampaignProgressEventUriReference campaign
BigDecimal numberOfContactsCalled
BigDecimal numberOfContactsMessaged
BigDecimal totalNumberOfContacts
Integer percentage
Object additionalProperties
String id
String name
Date dateCreated
Date dateModified
Integer version
DialerCampaignRuleConfigChangeCampaignRuleEntities campaignRuleEntities
List<E> campaignRuleConditions
List<E> campaignRuleActions
Boolean matchAnyConditions
Boolean enabled
Object additionalProperties
String id
Map<K,V> parameters
DialerCampaignRuleConfigChangeCampaignRuleAction.ActionTypeEnum actionType
DialerCampaignRuleConfigChangeCampaignRuleActionEntities campaignRuleActionEntities
Object additionalProperties
String id
String name
Date dateCreated
Date dateModified
Integer version
List<E> columnNames
List<E> phoneColumns
DialerContactlistConfigChangeImportStatus importStatus
String previewModeColumnName
List<E> previewModeAcceptedValues
Integer size
DialerContactlistConfigChangeUriReference attemptLimits
Boolean automaticTimeZoneMapping
String zipCodeColumnName
DialerContactlistConfigChangeUriReference division
Object additionalProperties
String id
String name
Date dateCreated
Date dateModified
Integer version
DialerContactlistfilterConfigChangeUriReference contactList
List<E> contactListColumns
List<E> clauses
DialerContactlistfilterConfigChangeContactListFilter.FilterTypeEnum filterType
Object additionalProperties
DialerContactlistfilterConfigChangeFilterClause.FilterTypeEnum filterType
List<E> predicates
Object additionalProperties
String column
DialerContactlistfilterConfigChangeFilterPredicate.ColumnTypeEnum columnType
DialerContactlistfilterConfigChangeFilterPredicate.OperatorEnum operator
String value
DialerContactlistfilterConfigChangeRange range
Boolean inverted
Object additionalProperties
String id
String name
Date dateCreated
Date dateModified
Integer version
DialerDnclistConfigChangeImportStatus importStatus
Integer size
DialerDnclistConfigChangeDncList.DncSourceTypeEnum dncSourceType
String loginId
List<E> dncCodes
String licenseId
DialerDnclistConfigChangeUriReference division
Object additionalProperties
DialerOutboundSettingsConfigChangeAtzmTimeSlot mapped
DialerOutboundSettingsConfigChangeAtzmTimeSlotWithTimeZone unmapped
String id
String name
Date dateCreated
Date dateModified
Integer version
Integer maxCallsPerAgent
BigDecimal maxLineUtilization
BigDecimal abandonSeconds
DialerOutboundSettingsConfigChangeOutboundSettings.ComplianceAbandonRateDenominatorEnum complianceAbandonRateDenominator
DialerOutboundSettingsConfigChangeAutomaticTimeZoneMappingSettings automaticTimeZoneMapping
String data
String name
DialerResponsesetConfigChangeReaction.ReactionTypeEnum reactionType
Object additionalProperties
String type
Boolean inverted
String attributeName
String value
DialerRulesetConfigChangeCondition.ValueTypeEnum valueType
DialerRulesetConfigChangeCondition.OperatorEnum operator
List<E> codes
DialerRulesetConfigChangeCondition.PropertyTypeEnum propertyType
String property
Boolean dataNotFoundResolution
String contactIdField
String callAnalysisResultField
String agentWrapupField
List<E> contactColumnToDataActionFieldMappings
List<E> predicates
DialerRulesetConfigChangeUriReference dataAction
Object additionalProperties
String outputField
DialerRulesetConfigChangeDataActionConditionPredicate.OutputOperatorEnum outputOperator
String comparisonValue
Boolean outputFieldMissingResolution
Boolean inverted
Object additionalProperties
String id
String name
Date dateCreated
Date dateModified
Integer version
DialerRulesetConfigChangeUriReference contactList
DialerRulesetConfigChangeUriReference queue
List<E> rules
Object additionalProperties
String id
String name
Date dateCreated
Date dateModified
Integer version
List<E> campaigns
Integer currentCampaign
DialerSequenceConfigChangeCampaignSequence.StatusEnum status
String stopMessage
Boolean repeat
Object additionalProperties
String id
String name
DialogflowProject project
String description
String selfUri
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
DID.StateEnum state
String modifiedByApp
String createdByApp
String phoneNumber
DomainEntityRef didPool
DomainEntityRef owner
DID.OwnerTypeEnum ownerType
String selfUri
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
DIDPool.StateEnum state
String modifiedByApp
String createdByApp
String startPhoneNumber
String endPhoneNumber
String comments
DIDPool.ProviderEnum provider
String selfUri
String digits
DisconnectReason.TypeEnum type
Integer code
String phrase
String id
String name
Date dateCreated
Date dateModified
Integer version
ImportStatus importStatus
Long size
DncList.DncSourceTypeEnum dncSourceType
String loginId
List<E> dncCodes
String licenseId
DomainEntityRef division
String selfUri
String id
String name
Date dateCreated
Date dateModified
Integer version
ImportStatus importStatus
Long size
DncListCreate.DncSourceTypeEnum dncSourceType
String loginId
List<E> dncCodes
String licenseId
DomainEntityRef division
String selfUri
String id
String name
Integer changeNumber
Date dateCreated
Date dateModified
Date dateUploaded
String contentUri
DomainEntityRef workspace
DomainEntityRef createdBy
DomainEntityRef uploadedBy
String contentType
Long contentLength
Document.SystemTypeEnum systemType
String filename
Long pageCount
Boolean read
String callerAddress
String receiverAddress
List<E> tags
List<E> tagValues
List<E> attributes
List<E> thumbnails
DomainEntityRef uploadStatus
String uploadDestinationUri
Document.UploadMethodEnum uploadMethod
LockInfo lockInfo
List<E> acl
Document.SharingStatusEnum sharingStatus
String sharingUri
String downloadSharingUri
String selfUri
Integer id
List<E> categories
String description
String content
String excerpt
String link
Date modified
String name
List<E> service
String slug
String title
String getType
List<E> facetFeature
List<E> facetRole
List<E> facetService
List<E> faqCategories
List<E> releasenoteCategory
List<E> releasenoteTag
List<E> serviceArea
List<E> videoCategories
String id
String name
DomainEntityRef user
DomainEntityRef workspace
String transactionId
Boolean transactionInitiator
String application
String serviceName
DocumentAudit.LevelEnum level
Date timestamp
DocumentAudit.StatusEnum status
DocumentAudit.ActionContextEnum actionContext
DocumentAudit.ActionEnum action
AuditEntityReference entity
List<E> changes
String selfUri
String id
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
DomainCertificateAuthority.StateEnum state
String modifiedByApp
String createdByApp
String certificate
DomainCertificateAuthority.TypeEnum type
List<E> services
List<E> certificateDetails
String selfUri
DomainEdgeSoftwareVersionDto version
Integer maxDownloadRate
Date downloadStartTime
Date executeStartTime
Date executeStopTime
Boolean executeOnIdle
DomainEdgeSoftwareUpdateDto.StatusEnum status
String edgeUri
Long callDrainingWaitTimeSeconds
Boolean current
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
DomainLogicalInterface.StateEnum state
String modifiedByApp
String createdByApp
String edgeUri
String edgeAssignedId
String friendlyName
Integer vlanTagId
String hardwareAddress
String physicalAdapterId
String ifStatus
DomainLogicalInterface.InterfaceTypeEnum interfaceType
String publicNatAddressIpV4
String publicNatAddressIpV6
List<E> routes
List<E> addresses
DomainCapabilities ipv4Capabilities
DomainCapabilities ipv6Capabilities
DomainLogicalInterface.CurrentStateEnum currentState
String lastModifiedUserId
String lastModifiedCorrelationId
List<E> commandResponses
Boolean inheritPhoneTrunkBasesIPv4
Boolean inheritPhoneTrunkBasesIPv6
Boolean useForInternalEdgeCommunication
Boolean useForIndirectEdgeCommunication
Boolean useForCloudProxyEdgeCommunication
List<E> externalTrunkBaseAssignments
List<E> phoneTrunkBaseAssignments
Boolean traceEnabled
Date startDate
Date endDate
String selfUri
DomainNetworkAddress.TypeEnum type
String address
Boolean persistent
DomainNetworkAddress.FamilyEnum family
String correlationId
String commandName
Boolean acknowledged
ErrorDetails errorInfo
String prefix
String nexthop
Boolean persistent
Integer metric
DomainNetworkRoute.FamilyEnum family
String id
String id
String name
String description
String defaultRoleId
List<E> permissions
List<E> unusedPermissions
List<E> permissionPolicies
Integer userCount
Boolean roleNeedsUpdate
Boolean _default
Boolean base
String selfUri
String id
String name
String description
String defaultRoleId
List<E> permissions
List<E> unusedPermissions
List<E> permissionPolicies
Integer userCount
Boolean roleNeedsUpdate
Boolean _default
Boolean base
String selfUri
String id
String name
String description
String defaultRoleId
List<E> permissions
List<E> unusedPermissions
List<E> permissionPolicies
Integer userCount
Boolean roleNeedsUpdate
Boolean _default
Boolean base
String selfUri
List<E> removedPermissionPolicies
List<E> addedPermissionPolicies
List<E> samePermissionPolicies
DomainOrganizationRole userOrgRole
DomainOrganizationRole roleFromDefault
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
DomainPhysicalInterface.StateEnum state
String modifiedByApp
String createdByApp
String edgeUri
String friendlyName
String hardwareAddress
String portLabel
DomainPhysicalCapabilities physicalCapabilities
String selfUri
String variableName
DomainResourceConditionNode.OperatorEnum operator
List<E> operands
DomainResourceConditionNode.ConjunctionEnum conjunction
List<E> terms
User user
Queue queue
String value
DomainResourceConditionValue.TypeEnum type
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
DomainSchemaReference.StateEnum state
String modifiedByApp
String createdByApp
String selfUri
DurationCondition.DurationTargetEnum durationTarget
String durationOperator
String durationRange
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
Edge.StateEnum state
String modifiedByApp
String createdByApp
List<E> interfaces
String make
String model
String apiVersion
String softwareVersion
String softwareVersionTimestamp
String softwareVersionPlatform
String softwareVersionConfiguration
String fullSoftwareVersion
String pairingId
String fingerprint
String fingerprintHint
String currentVersion
String stagedVersion
String patch
Edge.StatusCodeEnum statusCode
EdgeGroup edgeGroup
Site site
DomainEdgeSoftwareUpdateDto softwareStatus
Edge.OnlineStatusEnum onlineStatus
String serialNumber
Boolean physicalEdge
Boolean managed
Edge.EdgeDeploymentTypeEnum edgeDeploymentType
Edge.CallDrainingStateEnum callDrainingState
Integer conversationCount
String proxy
Boolean offlineConfigCalled
String osName
String selfUri
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
EdgeGroup.StateEnum state
String modifiedByApp
String createdByApp
Boolean managed
Boolean hybrid
TrunkBaseAssignment edgeTrunkBaseAssignment
List<E> phoneTrunkBases
String selfUri
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
EdgeLine.StateEnum state
String modifiedByApp
String createdByApp
DomainEntityRef schema
Map<K,V> properties
Edge edge
EdgeGroup edgeGroup
EdgeLine.LineTypeEnum lineType
Endpoint endpoint
String ipAddress
String logicalInterfaceId
String selfUri
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
EdgeLogsJob.StateEnum state
String modifiedByApp
String createdByApp
List<E> files
String selfUri
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
EdgeLogsJobFile.StateEnum state
String modifiedByApp
String createdByApp
Date timeCreated
Date timeModified
Double sizeBytes
EdgeLogsJobFile.UploadStatusEnum uploadStatus
String edgePath
String downloadId
String selfUri
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
EdgeLogsJobResponse.StateEnum state
String modifiedByApp
String createdByApp
String selfUri
Integer delayMs
String processName
EdgeMetricsSubsystem mediaSubsystem
String host
Integer callDrainingWaitTimeSeconds
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
EdgeTrunkBase.StateEnum state
String modifiedByApp
String createdByApp
DomainEntityRef trunkMetabase
Map<K,V> properties
EdgeTrunkBase.TrunkTypeEnum trunkType
String selfUri
String softwareVersion
EdgeVersionInformation oldestVersion
EdgeVersionInformation newestVersion
Email.StateEnum state
String id
Boolean held
String subject
Integer messagesSent
List<E> segments
Email.DirectionEnum direction
String recordingId
ErrorBody errorInfo
Email.DisconnectTypeEnum disconnectType
Date startHoldTime
Date startAlertingTime
Date connectedTime
Date disconnectedTime
Boolean autoGenerated
String provider
String scriptId
String peerId
String messageId
List<E> draftAttachments
Boolean spam
Wrapup wrapup
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
EmailMediaParticipant.StateEnum state
EmailMediaParticipant.DirectionEnum direction
EmailMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
DomainEntityRef user
DomainEntityRef queue
DomainEntityRef team
Map<K,V> attributes
ErrorInfo errorInfo
DomainEntityRef script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
DomainEntityRef externalContact
DomainEntityRef externalOrganization
Wrapup wrapup
String peer
EmailMediaParticipant.FlaggedReasonEnum flaggedReason
JourneyContext journeyContext
ConversationRoutingData conversationRoutingData
Date startAcwTime
Date endAcwTime
String subject
Integer messagesSent
Boolean autoGenerated
List<E> draftAttachments
Boolean spam
String messageId
PolicyActions actions
EmailMediaPolicyConditions conditions
String rootDomain
DomainEntityRef emergencyFlow
List<E> ivrs
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
EmergencyGroup.StateEnum state
String modifiedByApp
String createdByApp
Boolean enabled
List<E> emergencyCallFlows
String selfUri
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
Endpoint.StateEnum state
String modifiedByApp
String createdByApp
Integer count
Map<K,V> properties
DomainEntityRef schema
Boolean enabled
DomainEntityRef site
List<E> dids
String selfUri
String id
String name
Conversation conversation
EvaluationForm evaluationForm
User evaluator
User agent
Calibration calibration
Evaluation.StatusEnum status
EvaluationScoringSet answers
Boolean agentHasRead
Date releaseDate
Date assignedDate
Date changedDate
Queue queue
List<E> mediaType
Boolean rescore
Date conversationDate
Date conversationEndDate
Boolean neverRelease
String resourceId
Evaluation.ResourceTypeEnum resourceType
Boolean redacted
Boolean isScoringIndex
String selfUri
EvaluationAggregateQueryClause.TypeEnum type
List<E> predicates
EvaluationAggregateQueryFilter.TypeEnum type
List<E> clauses
List<E> predicates
EvaluationAggregateQueryPredicate.TypeEnum type
EvaluationAggregateQueryPredicate.DimensionEnum dimension
EvaluationAggregateQueryPredicate.OperatorEnum operator
String value
NumericRange range
String interval
String granularity
String timeZone
List<E> groupBy
EvaluationAggregateQueryFilter filter
List<E> metrics
Boolean flattenMultivaluedDimensions
List<E> views
EvaluationAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
EvaluationAggregationView.TargetEnum target
String name
EvaluationAggregationView.FunctionEnum function
AggregationRange range
EvaluationForm evaluationForm
User user
EvaluationDetailQueryClause.TypeEnum type
List<E> predicates
EvaluationDetailQueryFilter.TypeEnum type
List<E> clauses
List<E> predicates
EvaluationDetailQueryPredicate.TypeEnum type
EvaluationDetailQueryPredicate.DimensionEnum dimension
EvaluationDetailQueryPredicate.MetricEnum metric
EvaluationDetailQueryPredicate.OperatorEnum operator
String value
NumericRange range
EvaluationForm evaluationForm
EvaluationScoringSet answers
String id
String text
String helpText
EvaluationQuestion.TypeEnum type
Boolean naEnabled
Boolean commentsRequired
VisibilityCondition visibilityCondition
List<E> answerOptions
Boolean isKill
Boolean isCritical
String id
String name
String type
Boolean defaultAnswersToHighest
Boolean defaultAnswersToNA
Boolean naEnabled
Float weight
Boolean manualWeight
List<E> questions
VisibilityCondition visibilityCondition
String questionGroupId
Float totalScore
Float maxTotalScore
Boolean markedNA
Float totalCriticalScore
Float maxTotalCriticalScore
Float totalNonCriticalScore
Float maxTotalNonCriticalScore
Float totalScoreUnweighted
Float maxTotalScoreUnweighted
Float totalCriticalScoreUnweighted
Float maxTotalCriticalScoreUnweighted
Float totalNonCriticalScoreUnweighted
Float maxTotalNonCriticalScoreUnweighted
List<E> questionScores
String id
String name
User evaluator
Integer numEvaluationsAssigned
Integer numEvaluationsStarted
Integer numEvaluationsCompleted
Integer numCalibrationsAssigned
Integer numCalibrationsStarted
Integer numCalibrationsCompleted
String selfUri
String id
String name
DomainEntityRef errorEntity
DomainEntityRef relatedEntity
Date timestamp
EventLog.LevelEnum level
EventLog.CategoryEnum category
String correlationId
EventMessage eventMessage
String selfUri
ExecuteRecordingJobsQuery.StateEnum state
ExpansionCriterium.TypeEnum type
Double threshold
String url
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
Extension.StateEnum state
String modifiedByApp
String createdByApp
String number
DomainEntityRef owner
DomainEntityRef extensionPool
Extension.OwnerTypeEnum ownerType
String selfUri
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
ExtensionPool.StateEnum state
String modifiedByApp
String createdByApp
String startNumber
String endNumber
String selfUri
String id
String firstName
String middleName
String lastName
String salutation
String title
PhoneNumber workPhone
PhoneNumber cellPhone
PhoneNumber homePhone
PhoneNumber otherPhone
String workEmail
String personalEmail
String otherEmail
ContactAddress address
TwitterId twitterId
LineId lineId
WhatsAppId whatsAppId
FacebookId facebookId
Date modifyDate
Date createDate
ExternalOrganization externalOrganization
Boolean surveyOptOut
String externalSystemUrl
DataSchema schema
Map<K,V> customFields
List<E> externalDataSources
String selfUri
ExternalDataSource.PlatformEnum platform
String url
String id
String name
String companyType
String industry
String primaryContactId
ContactAddress address
PhoneNumber phoneNumber
PhoneNumber faxNumber
Long employeeCount
Long revenue
List<E> tags
List<E> websites
List<E> tickers
TwitterId twitterId
String externalSystemUrl
Date modifyDate
Date createDate
Trustor trustor
DataSchema schema
Map<K,V> customFields
List<E> externalDataSources
String selfUri
String id
String id
String name
String appId
String pageId
String status
DomainEntityRef recipient
Date dateCreated
Date dateModified
DomainEntityRef createdBy
DomainEntityRef modifiedBy
Integer version
String selfUri
String scopedId
TermAttribute attribute
FacetStatistics statistics
Long other
Long total
Long missing
Integer termCount
FacetEntry.TermTypeEnum termType
List<E> terms
String id
String name
Date dateCreated
Date dateModified
String contentUri
DomainEntityRef workspace
DomainEntityRef createdBy
String contentType
Long contentLength
String filename
Boolean read
Long pageCount
String callerAddress
String receiverAddress
List<E> thumbnails
String sharingUri
String downloadSharingUri
String selfUri
String id
String name
List<E> addresses
String documentId
FaxSendRequest.ContentTypeEnum contentType
Workspace workspace
CoverSheet coverSheet
Integer timeZoneOffsetMinutes
String selfUri
String id
String name
String uploadDestinationUri
FaxSendResponse.UploadMethodTypeEnum uploadMethodType
String selfUri
String id
String name
Date dateCreated
Date dateModified
FaxTopicWorkspaceData workspace
FaxTopicUserData createdBy
String contentType
Integer contentLength
String filename
Integer changeNumber
Date dateUploaded
FaxTopicUserData uploadedBy
FaxTopicLockData lockInfo
String selfUri
String callerAddress
String receiverAddress
Boolean read
FaxTopicUserData lockedBy
Date dateCreated
Date dateExpires
String id
Boolean enabled
FieldConfig org
FieldConfig person
FieldConfig group
FieldConfig externalContact
String id
String name
WritableDivision division
String description
Flow.TypeEnum type
User lockedUser
DomainEntityRef lockedClient
Boolean active
Boolean system
Boolean deleted
FlowVersion publishedVersion
FlowVersion savedVersion
Object inputSchema
Object outputSchema
FlowVersion checkedInVersion
FlowVersion debugVersion
User publishedBy
Operation currentOperation
String selfUri
FlowAggregateQueryClause.TypeEnum type
List<E> predicates
FlowAggregateQueryFilter.TypeEnum type
List<E> clauses
List<E> predicates
FlowAggregateQueryPredicate.TypeEnum type
FlowAggregateQueryPredicate.DimensionEnum dimension
FlowAggregateQueryPredicate.OperatorEnum operator
String value
NumericRange range
String interval
String granularity
String timeZone
List<E> groupBy
FlowAggregateQueryFilter filter
List<E> metrics
Boolean flattenMultivaluedDimensions
List<E> views
FlowAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
FlowAggregationView.TargetEnum target
String name
FlowAggregationView.FunctionEnum function
AggregationRange range
Integer lastActionId
String id
String name
WritableDivision division
FlowDivisionView.TypeEnum type
JsonSchemaDocument inputSchema
JsonSchemaDocument outputSchema
FlowVersion publishedVersion
FlowVersion debugVersion
String selfUri
String id
String name
DomainEntityRef flowVersion
String selfUri
FlowObservationQueryFilter filter
List<E> metrics
List<E> detailMetrics
FlowObservationQueryClause.TypeEnum type
List<E> predicates
FlowObservationQueryFilter.TypeEnum type
List<E> clauses
List<E> predicates
FlowObservationQueryPredicate.TypeEnum type
FlowObservationQueryPredicate.DimensionEnum dimension
FlowObservationQueryPredicate.OperatorEnum operator
String value
NumericRange range
String id
String name
FlowVersion flowVersion
Date dateLaunched
FlowRuntimeExecution.StatusEnum status
Date dateCompleted
String completionReason
ErrorBody flowErrorInfo
Map<K,V> outputData
DomainEntityRef conversation
String selfUri
String id
String name
String commitVersion
String configurationVersion
FlowVersion.TypeEnum type
Boolean secure
Boolean debug
User createdBy
DomainEntityRef createdByClient
String configurationUri
Long dateCreated
String generationId
String publishResultUri
JsonSchemaDocument inputSchema
JsonSchemaDocument outputSchema
String selfUri
Integer percent
Integer seconds
String id
String name
List<E> routePaths
ForecastServiceGoalTemplateResponse serviceGoalTemplate
ForecastServiceLevelResponse serviceLevel
ForecastAverageSpeedOfAnswerResponse averageSpeedOfAnswer
ForecastAbandonRateResponse abandonRate
ForecastSourceDayPointer.DayOfWeekEnum dayOfWeek
Integer weight
String date
String fileName
String dataKey
FreeSeatingConfiguration.FreeSeatingStateEnum freeSeatingState
Integer ttlMinutes
String id
String name
DomainEntityRef createdBy
List<E> replacementTerms
GDPRRequest.RequestTypeEnum requestType
Date createdDate
GDPRRequest.StatusEnum status
GDPRSubject subject
String resultsUrl
String selfUri
String name
String userId
String externalContactId
DialerContactId dialerContactId
GDPRJourneyCustomer journeyCustomer
SocialHandle socialHandle
List<E> addresses
List<E> phoneNumbers
List<E> emailAddresses
String id
String name
String logoImageData
String relyingPartyIdentifier
Boolean endpointCompression
String certificate
String issuerURI
String ssoTargetURI
Boolean disabled
String selfUri
String environment
String id
String name
Greeting.TypeEnum type
Greeting.OwnerTypeEnum ownerType
DomainEntity owner
GreetingAudioFile audioFile
String audioTTS
Date createdDate
String createdBy
Date modifiedDate
String modifiedBy
String selfUri
String id
String name
String description
Date dateModified
Long memberCount
Group.StateEnum state
Integer version
Group.TypeEnum type
List<E> images
List<E> addresses
Boolean rulesVisible
Group.VisibilityEnum visibility
List<E> owners
String selfUri
String address
String extension
String display
GroupContact.TypeEnum type
GroupContact.MediaTypeEnum mediaType
String id
String name
String description
Date dateModified
Long memberCount
GroupCreate.StateEnum state
Integer version
GroupCreate.TypeEnum type
List<E> images
List<E> addresses
Boolean rulesVisible
GroupCreate.VisibilityEnum visibility
List<E> ownerIds
String selfUri
String id
String name
String type
String ownerType
GroupGreetingEventGreetingOwner owner
GroupGreetingEventGreetingAudioFile greetingAudioFile
String audioTTS
String id
String id
String name
String description
GroupUpdate.StateEnum state
Integer version
List<E> images
List<E> addresses
Boolean rulesVisible
GroupUpdate.VisibilityEnum visibility
List<E> ownerIds
String selfUri
HistoricalAdherenceActuals.ActualActivityCategoryEnum actualActivityCategory
Integer startOffsetSeconds
Integer endOffsetSeconds
Integer dayStartOffsetSecs
Integer adherenceScheduleSecs
Integer conformanceScheduleSecs
Integer conformanceActualSecs
Integer exceptionCount
Integer exceptionDurationSecs
Integer impactSeconds
Integer scheduleLengthSecs
Integer actualLengthSecs
Double adherencePercentage
Double conformancePercentage
Integer startOffsetSeconds
Integer endOffsetSeconds
String scheduledActivityCodeId
HistoricalAdherenceExceptionInfo.ScheduledActivityCategoryEnum scheduledActivityCategory
HistoricalAdherenceExceptionInfo.ActualActivityCategoryEnum actualActivityCategory
HistoricalAdherenceExceptionInfo.SystemPresenceEnum systemPresence
RoutingStatus routingStatus
HistoricalAdherenceExceptionInfo.ImpactEnum impact
String secondaryPresenceLookupId
String userId
Date startDate
Date endDate
Double adherencePercentage
Double conformancePercentage
HistoricalAdherenceQueryResult.ImpactEnum impact
List<E> exceptionInfo
List<E> dayMetrics
List<E> actuals
HistoryEntry.ActionEnum action
String resource
Date timestamp
User user
DomainEntityRef client
String version
Boolean secure
String id
Boolean complete
User user
DomainEntityRef client
String errorMessage
String errorCode
List<E> errorDetails
Map<K,V> errorMessageParams
HistoryListing.ActionNameEnum actionName
HistoryListing.ActionStatusEnum actionStatus
String name
String description
Boolean system
Date started
Date completed
List<E> entities
Long total
Integer pageSize
Integer pageNumber
Integer pageCount
String id
String name
Date date
String milliTs
String microTs
String method
String replyReason
String ruri
String ruriUser
String ruriDomain
String fromUser
String fromDomain
String fromTag
String toUser
String toDomain
String toTag
String pidUser
String contactUser
String authUser
String callid
String callidAleg
String via1
String via1Branch
String cseq
String diversion
String reason
String contentType
String auth
String userAgent
String sourceIp
String sourcePort
String destinationIp
String destinationPort
String contactIp
String contactPort
String originatorIp
String originatorPort
String correlationId
String proto
String family
String rtpStat
String type
String node
String trans
String dbnode
String msg
String sourceAlias
String destinationAlias
String conversationId
String participantId
String selfUri
ImportStatus.StateEnum state
Long totalRecords
Long completedRecords
Integer percentComplete
String failureReason
String id
String name
InboundDomain.MxRecordStatusEnum mxRecordStatus
Boolean subDomain
MailFromResult mailFromSettings
DomainEntityRef customSMTPServer
String selfUri
MailFromResult mailFromSettings
DomainEntityRef customSMTPServer
String queueId
String flowId
String provider
List<E> skillIds
String languageId
Integer priority
Map<K,V> attributes
String toAddress
String toName
String fromAddress
String fromName
String subject
String id
String name
String pattern
DomainEntityRef queue
Integer priority
List<E> skills
DomainEntityRef language
String fromName
String fromEmail
DomainEntityRef flow
QueueEmailAddress replyEmailAddress
List<E> autoBcc
DomainEntityRef spamFlow
String selfUri
Boolean recordACW
ArchiveRetention archiveRetention
DeleteRetention deleteRetention
String id
String name
IntegrationType integrationType
String notes
Integration.IntendedStateEnum intendedState
IntegrationConfigurationInfo config
IntegrationStatusInfo reportedState
Map<K,V> attributes
String selfUri
IntegrationConfiguration current
String id
String selfUri
String correlationId
Date timestamp
IntegrationEvent.LevelEnum level
String eventCode
MessageInfo message
List<E> entities
Map<K,V> contextAttributes
MessageInfo detailMessage
User user
DomainEntityRef integration
Boolean shouldExportScreenRecordings
IntegrationStatusInfo.CodeEnum code
String effective
MessageInfo detail
Date lastUpdated
String id
String name
String description
String provider
String category
List<E> images
String configPropertiesSchemaUri
String configAdvancedSchemaUri
String helpUri
String termsOfServiceUri
String vendorName
String vendorWebsiteUri
String marketplaceUri
String faqUri
String privacyPolicyUri
String supportContactUri
String salesContactUri
List<E> helpLinks
Map<K,V> credentials
Boolean nonInstallable
Integer maxInstances
List<E> userPermissions
List<E> vendorOAuthClientIds
String selfUri
String name
Double probability
List<E> entities
IntentFeedback.AssessmentEnum assessment
String id
String name
InteractionStatsAlert.DimensionEnum dimension
String dimensionValue
InteractionStatsAlert.MetricEnum metric
InteractionStatsAlert.MediaTypeEnum mediaType
InteractionStatsAlert.NumericRangeEnum numericRange
InteractionStatsAlert.StatisticEnum statistic
Double value
String ruleId
Boolean unread
Date startDate
Date endDate
List<E> notificationUsers
List<E> alertTypes
String ruleUri
String selfUri
String id
String name
InteractionStatsRule.DimensionEnum dimension
String dimensionValue
InteractionStatsRule.MetricEnum metric
InteractionStatsRule.MediaTypeEnum mediaType
InteractionStatsRule.NumericRangeEnum numericRange
InteractionStatsRule.StatisticEnum statistic
Double value
Boolean enabled
Boolean inAlarm
List<E> notificationUsers
List<E> alertTypes
String selfUri
String cidr
IpAddressRange.ServiceEnum service
String region
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
IVR.StateEnum state
String modifiedByApp
String createdByApp
List<E> dnis
DomainEntityRef openHoursFlow
DomainEntityRef closedHoursFlow
DomainEntityRef holidayHoursFlow
DomainEntityRef scheduleGroup
String selfUri
String id
JourneyActionMap actionMap
JourneyCustomer customer
JourneyCustomerSession customerSession
JourneyAction triggeringAction
Long total
Integer pageCount
Integer pageSize
Integer pageNumber
String previousPage
String currentPage
String nextPage
List<E> types
com.fasterxml.jackson.databind.node.ArrayNode results
com.fasterxml.jackson.databind.node.ArrayNode aggregations
String id
String name
KeyRotationSchedule.PeriodEnum period
String selfUri
String id
String name
String phrase
Integer confidence
Integer agentScoreModifier
Integer customerScoreModifier
List<E> alternateSpellings
List<E> pronunciations
List<E> antiWords
List<E> antiPronunciations
Double spotabilityIndex
Double marginOfError
String pronunciation
String id
String name
String senderId
BigDecimal heartBeatTimeoutInMinutes
String ruleId
Date startDate
Date endDate
List<E> notificationUsers
List<E> alertTypes
KlaxonHeartBeatAlertsTopicHeartBeatAlert.RuleTypeEnum ruleType
String id
String name
String senderId
BigDecimal heartBeatTimeoutInMinutes
Boolean enabled
Boolean inAlarm
List<E> notificationUsers
List<E> alertTypes
KlaxonHeartBeatRulesTopicHeartBeatRule.RuleTypeEnum ruleType
String id
String name
String ruleId
KlaxonInteractionStatsAlertsTopicInteractionStatAlert.DimensionEnum dimension
String dimensionValue
String dimensionValueName
KlaxonInteractionStatsAlertsTopicInteractionStatAlert.MetricEnum metric
KlaxonInteractionStatsAlertsTopicInteractionStatAlert.MediaTypeEnum mediaType
KlaxonInteractionStatsAlertsTopicInteractionStatAlert.NumericRangeEnum numericRange
KlaxonInteractionStatsAlertsTopicInteractionStatAlert.StatisticEnum statistic
BigDecimal value
Boolean unread
Date startDate
Date endDate
List<E> notificationUsers
List<E> alertTypes
String id
String name
KlaxonInteractionStatsRulesTopicInteractionStatRule.DimensionEnum dimension
String dimensionValue
String dimensionValueName
KlaxonInteractionStatsRulesTopicInteractionStatRule.MetricEnum metric
KlaxonInteractionStatsRulesTopicInteractionStatRule.MediaTypeEnum mediaType
KlaxonInteractionStatsRulesTopicInteractionStatRule.NumericRangeEnum numericRange
KlaxonInteractionStatsRulesTopicInteractionStatRule.StatisticEnum statistic
BigDecimal value
Boolean inAlarm
Boolean enabled
List<E> notificationUsers
List<E> alertTypes
String id
String name
String description
KnowledgeBase knowledgeBase
KnowledgeCategory.LanguageCodeEnum languageCode
Date dateCreated
Date dateModified
String selfUri
String id
String name
String description
DocumentCategoryInput parent
String selfUri
String id
String name
KnowledgeDocument.LanguageCodeEnum languageCode
KnowledgeDocument.TypeEnum type
DocumentFaq faq
Date dateCreated
Date dateModified
List<E> categories
KnowledgeBase knowledgeBase
String externalUrl
String selfUri
KnowledgeDocumentBulkRequest.TypeEnum type
String externalUrl
DocumentFaq faq
List<E> categories
String id
KnowledgeDocumentRequest.TypeEnum type
String externalUrl
DocumentFaq faq
List<E> categories
String id
String name
String description
KnowledgeBase knowledgeBase
KnowledgeExtendedCategory.LanguageCodeEnum languageCode
Date dateCreated
Date dateModified
KnowledgeCategory parent
List<E> children
String selfUri
String id
String name
KnowledgeSearchDocument.LanguageCodeEnum languageCode
KnowledgeSearchDocument.TypeEnum type
DocumentFaq faq
Date dateCreated
Date dateModified
List<E> categories
KnowledgeBase knowledgeBase
String externalUrl
Double confidence
String selfUri
String id
String name
Date dateTriggered
Date dateCompleted
KnowledgeTraining.StatusEnum status
String languageCode
KnowledgeBase knowledgeBase
String errorMessage
KnowledgeTraining.KnowledgeDocumentsStateEnum knowledgeDocumentsState
Date datePromoted
String selfUri
String id
String name
LexBot bot
String botVersion
LexBotAlias.StatusEnum status
String failureReason
LexBotAlias.LanguageEnum language
List<E> intents
String selfUri
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
Line.StateEnum state
String modifiedByApp
String createdByApp
Map<K,V> properties
DomainEntityRef edgeGroup
DomainEntityRef template
DomainEntityRef site
DomainEntityRef lineBaseSettings
Edge primaryEdge
Edge secondaryEdge
DomainEntityRef loggedInUser
DomainEntityRef defaultForUser
String selfUri
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
LineBase.StateEnum state
String modifiedByApp
String createdByApp
DomainEntityRef lineMetaBase
Map<K,V> properties
String selfUri
String id
String name
String channelId
String webhookUri
String status
DomainEntityRef recipient
Date dateCreated
Date dateModified
DomainEntityRef createdBy
DomainEntityRef modifiedBy
Integer version
String selfUri
String userId
String id
String rmid
ListItemComponent.TypeEnum type
String image
String title
String description
ContentActions actions
LocationAddressVerificationDetails.StatusEnum status
Date dateFinished
Date dateStarted
String service
String name
Integer version
LocationCreateDefinition.StateEnum state
List<E> path
String notes
String contactUser
LocationEmergencyNumber emergencyNumber
LocationAddress address
String id
String name
AddressableEntityRef contactUser
LocationEmergencyNumber emergencyNumber
LocationAddress address
LocationDefinition.StateEnum state
String notes
Integer version
List<E> path
List<E> profileImage
List<E> floorplanImage
LocationAddressVerificationDetails addressVerificationDetails
Boolean addressVerified
Boolean addressStored
String images
String selfUri
String e164
String number
LocationEmergencyNumber.TypeEnum type
String name
Integer version
LocationUpdateDefinition.StateEnum state
List<E> path
String notes
String contactUser
LocationEmergencyNumber emergencyNumber
LocationAddress address
DomainEntityRef lockedBy
Date dateCreated
Date dateExpires
LockInfo.ActionEnum action
MailFromResult.StatusEnum status
List<E> records
String mailFromDomain
String id
String name
Division division
ManagementUnit.StartDayOfWeekEnum startDayOfWeek
String timeZone
ManagementUnitSettingsResponse settings
WfmVersionedEntityMetadata metadata
Integer version
Date dateModified
UserReference modifiedBy
String selfUri
AdherenceSettings adherence
ShortTermForecastingSettings shortTermForecasting
TimeOffRequestSettings timeOff
SchedulingSettingsRequest scheduling
ShiftTradeSettings shiftTrading
WfmVersionedEntityMetadata metadata
AdherenceSettings adherence
ShortTermForecastingSettings shortTermForecasting
TimeOffRequestSettings timeOff
SchedulingSettingsResponse scheduling
ShiftTradeSettings shiftTrading
WfmVersionedEntityMetadata metadata
String receivingScheduleId
String receivingShiftId
WfmVersionedEntityMetadata metadata
ShiftTradeResponse trade
List<E> violations
List<E> adminReviewViolations
Integer maxParticipants
MediaEndpointStatDetailQueryClause.TypeEnum type
List<E> predicates
MediaEndpointStatDetailQueryFilter.TypeEnum type
List<E> clauses
List<E> predicates
MediaEndpointStatDetailQueryPredicate.TypeEnum type
MediaEndpointStatDetailQueryPredicate.DimensionEnum dimension
MediaEndpointStatDetailQueryPredicate.OperatorEnum operator
String value
NumericRange range
CallMediaPolicy callPolicy
ChatMediaPolicy chatPolicy
EmailMediaPolicy emailPolicy
MessageMediaPolicy messagePolicy
Integer alertingTimeoutSeconds
ServiceLevel serviceLevel
MediaSummaryDetail contactCenter
MediaSummaryDetail enterprise
String displayName
MediaTranscription.TranscriptionProviderEnum transcriptionProvider
String integrationId
String id
Message.StateEnum state
String id
Boolean held
List<E> segments
Message.DirectionEnum direction
String recordingId
ErrorBody errorInfo
Message.DisconnectTypeEnum disconnectType
Date startHoldTime
Date startAlertingTime
Date connectedTime
Date disconnectedTime
String provider
Message.TypeEnum type
String recipientCountry
String recipientType
String scriptId
String peerId
Address toAddress
Address fromAddress
List<E> messages
Wrapup wrapup
MessageContent.ContentTypeEnum contentType
ContentLocation location
ContentAttachment attachment
ContentQuickReply quickReply
ContentGeneric generic
ContentList list
ContentNotificationTemplate template
String id
String name
String providerMessageId
Date timestamp
String fromAddress
String toAddress
MessageData.DirectionEnum direction
MessageData.MessengerTypeEnum messengerType
String textBody
MessageData.StatusEnum status
List<E> media
List<E> stickers
User createdBy
String selfUri
String url
MessageMediaAttachment.MediaTypeEnum mediaType
Long contentLength
String name
String id
String id
String name
String url
MessageMediaData.MediaTypeEnum mediaType
Integer contentLengthBytes
String uploadUrl
MessageMediaData.StatusEnum status
String selfUri
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
MessageMediaParticipant.StateEnum state
MessageMediaParticipant.DirectionEnum direction
MessageMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
DomainEntityRef user
DomainEntityRef queue
DomainEntityRef team
Map<K,V> attributes
ErrorInfo errorInfo
DomainEntityRef script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
DomainEntityRef externalContact
DomainEntityRef externalOrganization
Wrapup wrapup
String peer
MessageMediaParticipant.FlaggedReasonEnum flaggedReason
JourneyContext journeyContext
ConversationRoutingData conversationRoutingData
Date startAcwTime
Date endAcwTime
Address toAddress
Address fromAddress
List<E> messages
MessageMediaParticipant.TypeEnum type
String recipientCountry
String recipientType
PolicyActions actions
MessageMediaPolicyConditions conditions
String id
String name
Date dateCreated
Date dateModified
Integer version
DomainEntityRef division
MessagingCampaign.CampaignStatusEnum campaignStatus
DomainEntityRef callableTimeSet
DomainEntityRef contactList
List<E> dncLists
Boolean alwaysRunning
List<E> contactSorts
Integer messagesPerMinute
List<E> errors
SmsConfig smsConfig
String selfUri
String id
String name
MessagingIntegration.StatusEnum status
MessagingIntegration.MessengerTypeEnum messengerType
DomainEntityRef recipient
Date dateCreated
Date dateModified
DomainEntityRef createdBy
DomainEntityRef modifiedBy
Integer version
String selfUri
String id
String name
Integer providerStickerId
Integer providerPackageId
String packageName
MessagingSticker.MessengerTypeEnum messengerType
MessagingSticker.StickerTypeEnum stickerType
Long providerVersion
String uriLocation
String selfUri
WhatsAppDefinition whatsApp
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
Metabase.StateEnum state
String modifiedByApp
String createdByApp
Metabase.TypeEnum type
String selfUri
String evaluationContextId
List<E> evaluators
Integer maxNumberEvaluations
EvaluationForm evaluationForm
TimeInterval timeInterval
String timeZone
String evaluationContextId
List<E> evaluators
Integer maxNumberEvaluations
EvaluationForm evaluationForm
Boolean assignToActiveUser
TimeInterval timeInterval
ModelingProcessingError.InternalErrorCodeEnum internalErrorCode
String description
String id
ModelingStatusResponse.StatusEnum status
List<E> errorDetails
String modelingResultUri
String businessUnitId
BusinessUnitReference businessUnit
MoveManagementUnitResponse.StatusEnum status
String name
String name
String description
NamedEntityTypeMechanism mechanism
List<E> items
Boolean restricted
NamedEntityTypeMechanism.TypeEnum type
ContextIntent intent
ContextEntity entity
String text
NluDetectionInput input
NluDetectionContext context
NluDomainVersion version
NluDetectionOutput output
NluDetectionInput input
String id
String name
NluDomainVersion draftVersion
NluDomainVersion lastPublishedVersion
Date dateCreated
Date dateModified
String selfUri
String id
NluDomain domain
String description
String language
Boolean published
Date dateCreated
Date dateModified
Date dateTrained
Date datePublished
NluDomainVersion.TrainingStatusEnum trainingStatus
NluDomainVersion.EvaluationStatusEnum evaluationStatus
List<E> intents
List<E> entityTypes
String selfUri
NluDomainVersion version
List<E> confusionMatrix
NluQualityReportSummary summary
String message
NluDomainVersion version
String text
NamedEntityAnnotation entity
String text
NotificationTemplateHeader.TypeEnum type
String text
ContentAttachment media
List<E> parameters
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
NumberPlan.StateEnum state
String modifiedByApp
String createdByApp
String match
String normalizedFormat
Integer priority
List<E> numbers
DigitLength digitLength
String classification
String matchType
String selfUri
BigDecimal gt
BigDecimal gte
BigDecimal lt
BigDecimal lte
OAuthClient client
List<E> scope
DomainEntityRef resourceOwner
Date dateCreated
Date dateModified
DomainEntityRef createdBy
DomainEntityRef modifiedBy
Boolean pending
String selfUri
String id
String name
Long accessTokenValiditySeconds
String description
List<E> registeredRedirectUri
String secret
List<E> roleIds
Date dateCreated
Date dateModified
DomainEntityRef createdBy
DomainEntityRef modifiedBy
OAuthClient.AuthorizedGrantTypeEnum authorizedGrantType
List<E> scope
List<E> roleDivisions
String selfUri
String id
String name
Long accessTokenValiditySeconds
String description
List<E> registeredRedirectUri
String secret
List<E> roleIds
Date dateCreated
Date dateModified
DomainEntityRef createdBy
DomainEntityRef modifiedBy
List<E> scope
List<E> roleDivisions
String selfUri
String name
Long accessTokenValiditySeconds
String description
List<E> registeredRedirectUri
List<E> roleIds
OAuthClientRequest.AuthorizedGrantTypeEnum authorizedGrantType
List<E> scope
List<E> roleDivisions
Date dateIssued
Date observationDate
String conversationId
String sessionId
List<E> requestedRoutingSkillIds
String requestedLanguageId
Long routingPriority
String participantName
String userId
ObservationValue.DirectionEnum direction
String convertedFrom
String convertedTo
String addressFrom
String addressTo
String ani
String dnis
String teamId
List<E> requestedRoutings
ObservationValue.UsedRoutingEnum usedRouting
List<E> scoredAgents
String id
Boolean complete
User user
DomainEntityRef client
String errorMessage
String errorCode
List<E> errorDetails
Map<K,V> errorMessageParams
Operation.ActionNameEnum actionName
Operation.ActionStatusEnum actionStatus
String id
String name
String defaultLanguage
String defaultCountryCode
String thirdPartyOrgName
String thirdPartyURI
String domain
Integer version
Organization.StateEnum state
String defaultSiteId
String supportURI
Boolean voicemailEnabled
Organization.ProductPlatformEnum productPlatform
String selfUri
Map<K,V> features
Boolean realtimeCIC
Boolean purecloud
Boolean hipaa
Boolean ucEnabled
Boolean pci
Boolean purecloudVoice
Boolean xmppFederation
Boolean chat
Boolean informalPhotos
Boolean directory
Boolean contactCenter
Boolean unifiedCommunications
Boolean custserv
String id
String name
Date dateCreated
Date dateModified
DomainEntityRef createdBy
DomainEntityRef modifiedBy
OrgOAuthClient.AuthorizedGrantTypeEnum authorizedGrantType
List<E> scope
List<E> roleDivisions
NamedEntity organization
String id
String name
Division division
Chat chat
String department
String email
List<E> primaryContactInfo
List<E> addresses
OrgUser.StateEnum state
String title
String username
User manager
List<E> images
Integer version
List<E> certifications
Biography biography
EmployerInfo employerInfo
RoutingStatus routingStatus
UserPresence presence
UserConversationSummary conversationSummary
OutOfOffice outOfOffice
Geolocation geolocation
UserStations station
UserAuthorization authorization
List<E> profileSkills
List<E> locations
List<E> groups
Team team
List<E> skills
List<E> languages
Boolean acdAutoAnswer
String languagePreference
OAuthLastTokenIssued lastTokenIssued
Organization organization
String id
String name
Date createdTime
Date recoveredTime
OrphanRecording.ProviderTypeEnum providerType
Long mediaSizeBytes
OrphanRecording.MediaTypeEnum mediaType
OrphanRecording.FileStateEnum fileState
Endpoint providerEndpoint
Recording recording
OrphanRecording.OrphanStatusEnum orphanStatus
String selfUri
OutboundMessagingMessagingCampaignProgressEventUriReference campaign
BigDecimal numberOfContactsCalled
BigDecimal numberOfContactsMessaged
BigDecimal totalNumberOfContacts
Integer percentage
Object additionalProperties
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
OutboundRoute.StateEnum state
String modifiedByApp
String createdByApp
List<E> classificationTypes
Boolean enabled
OutboundRoute.DistributionEnum distribution
List<E> externalTrunkBases
Site site
Boolean managed
String selfUri
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
OutboundRouteBase.StateEnum state
String modifiedByApp
String createdByApp
List<E> classificationTypes
Boolean enabled
OutboundRouteBase.DistributionEnum distribution
List<E> externalTrunkBases
String selfUri
String id
String name
Date dateCreated
Date dateModified
Integer version
Integer maxCallsPerAgent
Integer maxConfigurableCallsPerAgent
Double maxLineUtilization
Double abandonSeconds
OutboundSettings.ComplianceAbandonRateDenominatorEnum complianceAbandonRateDenominator
String selfUri
OutOfOfficeEventUser user
Boolean active
Boolean indefinite
Date startDate
Date endDate
String id
String name
Parameter.ParameterTypeEnum parameterType
Parameter.DomainEnum domain
Boolean required
String id
Date startTime
Date endTime
Date connectedTime
String name
String userUri
String userId
String externalContactId
String externalOrganizationId
String queueId
String groupId
String teamId
String queueName
String purpose
String participantType
String consultParticipantId
String address
String ani
String aniName
String dnis
String locale
Boolean wrapupRequired
Participant.WrapupPromptEnum wrapupPrompt
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Wrapup wrapup
ConversationRoutingData conversationRoutingData
Integer alertingTimeoutMs
String monitoredParticipantId
Map<K,V> attributes
List<E> calls
List<E> callbacks
List<E> chats
List<E> cobrowsesessions
List<E> emails
List<E> messages
List<E> screenshares
List<E> socialExpressions
List<E> videos
List<E> evaluations
Participant.ScreenRecordingStateEnum screenRecordingState
Participant.FlaggedReasonEnum flaggedReason
Date startAcwTime
Date endAcwTime
String id
Date startTime
Date endTime
Date connectedTime
String name
String userUri
String userId
String externalContactId
String externalOrganizationId
String queueId
String groupId
String teamId
String queueName
String purpose
String participantType
String consultParticipantId
String address
String ani
String aniName
String dnis
String locale
Boolean wrapupRequired
ParticipantBasic.WrapupPromptEnum wrapupPrompt
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Wrapup wrapup
ConversationRoutingData conversationRoutingData
Integer alertingTimeoutMs
String monitoredParticipantId
Map<K,V> attributes
List<E> calls
List<E> callbacks
List<E> chats
List<E> cobrowsesessions
List<E> emails
List<E> messages
List<E> screenshares
List<E> socialExpressions
List<E> videos
List<E> evaluations
ParticipantBasic.ScreenRecordingStateEnum screenRecordingState
ParticipantBasic.FlaggedReasonEnum flaggedReason
Date startAcwTime
Date endAcwTime
PatchBuReschedulingOptionsRequest reschedulingOptions
ValueWrapperString receivingUserId
ValueWrapperDate expiration
ListWrapperInterval acceptableIntervals
WfmVersionedEntityMetadata metadata
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
Phone.StateEnum state
String modifiedByApp
String createdByApp
DomainEntityRef site
DomainEntityRef phoneBaseSettings
DomainEntityRef lineBaseSettings
DomainEntityRef phoneMetaBase
List<E> lines
PhoneStatus status
PhoneStatus secondaryStatus
UserAgentInfo userAgentInfo
Map<K,V> properties
PhoneCapabilities capabilities
DomainEntityRef webRtcUser
Edge primaryEdge
Edge secondaryEdge
String selfUri
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
PhoneBase.StateEnum state
String modifiedByApp
String createdByApp
DomainEntityRef phoneMetaBase
List<E> lines
Map<K,V> properties
PhoneCapabilities capabilities
String selfUri
Boolean callable
String id
String name
PhoneStatus.OperationalStatusEnum operationalStatus
PhoneStatus.EdgesStatusEnum edgesStatus
String eventCreationTime
ProvisionInfo provision
List<E> lineStatuses
PhoneStatus.PhoneAssignmentToEdgeTypeEnum phoneAssignmentToEdgeType
DomainEntityRef edge
String selfUri
String id
String name
ServiceGoalTemplateReference serviceGoalTemplate
List<E> routePaths
WfmVersionedEntityMetadata metadata
String selfUri
String id
String name
Date modifiedDate
Date createdDate
Integer order
String description
Boolean enabled
MediaPolicies mediaPolicies
PolicyConditions conditions
PolicyActions actions
PolicyErrors policyErrors
String selfUri
Boolean retainRecording
Boolean deleteRecording
Boolean alwaysDelete
List<E> assignEvaluations
List<E> assignMeteredEvaluations
List<E> assignMeteredAssignmentByAgent
List<E> assignCalibrations
List<E> assignSurveys
RetentionDuration retentionDuration
InitiateScreenRecording initiateScreenRecording
List<E> mediaTranscriptions
IntegrationExport integrationExport
String id
String name
Date modifiedDate
Date createdDate
Integer order
String description
Boolean enabled
MediaPolicies mediaPolicies
PolicyConditions conditions
PolicyActions actions
PolicyErrors policyErrors
String selfUri
String category
String name
String integrationId
ActionConfig config
ActionContractInput contract
Boolean secure
JsonSchemaDocument inputSchema
JsonSchemaDocument successSchema
PostTextMessage.TypeEnum type
String text
List<E> content
String botId
String botAlias
String integrationId
String botSessionId
PostTextMessage postTextMessage
String languageCode
Integer botSessionTimeoutMinutes
List<E> botChannels
String botCorrelationId
AmazonLexRequest amazonLexRequest
GoogleDialogflowCustomSettings googleDialogflow
PredictionResults.IntentEnum intent
PredictionResults.FormulaEnum formula
Integer estimatedWaitTimeSeconds
PresenceDetailQueryClause.TypeEnum type
List<E> predicates
PresenceDetailQueryFilter.TypeEnum type
List<E> clauses
List<E> predicates
PresenceDetailQueryPredicate.TypeEnum type
PresenceDetailQueryPredicate.DimensionEnum dimension
PresenceDetailQueryPredicate.OperatorEnum operator
String value
NumericRange range
String source
PresenceEventOrganizationPresence presenceDefinition
Boolean primary
String message
Date modifiedDate
String id
String name
String promptId
String language
String mediaUri
String ttsString
String text
PromptAsset.UploadStatusEnum uploadStatus
String uploadUri
Boolean languageDefault
Map<K,V> tags
Double durationSeconds
String selfUri
String id
String name
String promptId
String language
String mediaUri
String ttsString
String text
PromptAssetCreate.UploadStatusEnum uploadStatus
String uploadUri
Boolean languageDefault
Map<K,V> tags
Double durationSeconds
String selfUri
Integer version
String id
String name
DomainEntity body
String selfUri
DomainEntityListingQueryResult results
QueryFacetInfo facetInfo
String id
String name
Division division
String description
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
Integer memberCount
Map<K,V> mediaSettings
List<E> routingRules
Bullseye bullseye
AcwSettings acwSettings
Queue.SkillEvaluationMethodEnum skillEvaluationMethod
DomainEntityRef queueFlow
DomainEntityRef whisperPrompt
Boolean autoAnswerOnly
String callingPartyName
String callingPartyNumber
Map<K,V> defaultScripts
QueueMessagingAddresses outboundMessagingAddresses
QueueEmailAddress outboundEmailAddress
String selfUri
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
QueueConversationCallbackEventTopicCallbackMediaParticipant.StateEnum state
QueueConversationCallbackEventTopicCallbackMediaParticipant.DirectionEnum direction
QueueConversationCallbackEventTopicCallbackMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
QueueConversationCallbackEventTopicUriReference user
QueueConversationCallbackEventTopicUriReference queue
QueueConversationCallbackEventTopicUriReference team
Map<K,V> attributes
QueueConversationCallbackEventTopicErrorBody errorInfo
QueueConversationCallbackEventTopicUriReference script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
QueueConversationCallbackEventTopicUriReference externalContact
QueueConversationCallbackEventTopicUriReference externalOrganization
QueueConversationCallbackEventTopicWrapup wrapup
QueueConversationCallbackEventTopicConversationRoutingData conversationRoutingData
String peer
String screenRecordingState
QueueConversationCallbackEventTopicCallbackMediaParticipant.FlaggedReasonEnum flaggedReason
QueueConversationCallbackEventTopicJourneyContext journeyContext
Date startAcwTime
Date endAcwTime
QueueConversationCallbackEventTopicDialerPreview outboundPreview
QueueConversationCallbackEventTopicVoicemail voicemail
List<E> callbackNumbers
String callbackUserName
Boolean skipEnabled
Boolean externalCampaign
Integer timeoutSeconds
Date callbackScheduledTime
String automatedCallbackConfigId
QueueConversationCallbackEventTopicUriReference queue
QueueConversationCallbackEventTopicUriReference language
Integer priority
List<E> skills
List<E> scoredAgents
String id
QueueConversationCallbackEventTopicJourneyActionMap actionMap
QueueConversationCallbackEventTopicJourneyCustomer customer
QueueConversationCallbackEventTopicJourneyCustomerSession customerSession
QueueConversationCallbackEventTopicJourneyAction triggeringAction
QueueConversationCallbackEventTopicUriReference agent
Integer score
String id
QueueConversationCallbackEventTopicVoicemail.UploadStatusEnum uploadStatus
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
QueueConversationCallEventTopicCallMediaParticipant.StateEnum state
QueueConversationCallEventTopicCallMediaParticipant.DirectionEnum direction
QueueConversationCallEventTopicCallMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
QueueConversationCallEventTopicUriReference user
QueueConversationCallEventTopicUriReference queue
QueueConversationCallEventTopicUriReference team
Map<K,V> attributes
QueueConversationCallEventTopicErrorBody errorInfo
QueueConversationCallEventTopicUriReference script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
QueueConversationCallEventTopicUriReference externalContact
QueueConversationCallEventTopicUriReference externalOrganization
QueueConversationCallEventTopicWrapup wrapup
QueueConversationCallEventTopicConversationRoutingData conversationRoutingData
String peer
String screenRecordingState
QueueConversationCallEventTopicCallMediaParticipant.FlaggedReasonEnum flaggedReason
QueueConversationCallEventTopicJourneyContext journeyContext
Date startAcwTime
Date endAcwTime
Boolean muted
Boolean confined
Boolean recording
QueueConversationCallEventTopicCallMediaParticipant.RecordingStateEnum recordingState
QueueConversationCallEventTopicUriReference group
String ani
String dnis
String documentId
String monitoredParticipantId
String consultParticipantId
QueueConversationCallEventTopicFaxStatus faxStatus
QueueConversationCallEventTopicUriReference queue
QueueConversationCallEventTopicUriReference language
Integer priority
List<E> skills
List<E> scoredAgents
String id
QueueConversationCallEventTopicJourneyActionMap actionMap
QueueConversationCallEventTopicJourneyCustomer customer
QueueConversationCallEventTopicJourneyCustomerSession customerSession
QueueConversationCallEventTopicJourneyAction triggeringAction
QueueConversationCallEventTopicUriReference agent
Integer score
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
QueueConversationChatEventTopicChatMediaParticipant.StateEnum state
QueueConversationChatEventTopicChatMediaParticipant.DirectionEnum direction
QueueConversationChatEventTopicChatMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
QueueConversationChatEventTopicUriReference user
QueueConversationChatEventTopicUriReference queue
QueueConversationChatEventTopicUriReference team
Map<K,V> attributes
QueueConversationChatEventTopicErrorBody errorInfo
QueueConversationChatEventTopicUriReference script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
QueueConversationChatEventTopicUriReference externalContact
QueueConversationChatEventTopicUriReference externalOrganization
QueueConversationChatEventTopicWrapup wrapup
QueueConversationChatEventTopicConversationRoutingData conversationRoutingData
String peer
String screenRecordingState
QueueConversationChatEventTopicChatMediaParticipant.FlaggedReasonEnum flaggedReason
QueueConversationChatEventTopicJourneyContext journeyContext
Date startAcwTime
Date endAcwTime
String roomId
String avatarImageUrl
QueueConversationChatEventTopicUriReference queue
QueueConversationChatEventTopicUriReference language
Integer priority
List<E> skills
List<E> scoredAgents
String id
QueueConversationChatEventTopicJourneyActionMap actionMap
QueueConversationChatEventTopicJourneyCustomer customer
QueueConversationChatEventTopicJourneyCustomerSession customerSession
QueueConversationChatEventTopicJourneyAction triggeringAction
QueueConversationChatEventTopicUriReference agent
Integer score
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
QueueConversationCobrowseEventTopicCobrowseMediaParticipant.StateEnum state
QueueConversationCobrowseEventTopicCobrowseMediaParticipant.DirectionEnum direction
QueueConversationCobrowseEventTopicCobrowseMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
QueueConversationCobrowseEventTopicUriReference user
QueueConversationCobrowseEventTopicUriReference queue
QueueConversationCobrowseEventTopicUriReference team
Map<K,V> attributes
QueueConversationCobrowseEventTopicErrorBody errorInfo
QueueConversationCobrowseEventTopicUriReference script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
QueueConversationCobrowseEventTopicUriReference externalContact
QueueConversationCobrowseEventTopicUriReference externalOrganization
QueueConversationCobrowseEventTopicWrapup wrapup
QueueConversationCobrowseEventTopicConversationRoutingData conversationRoutingData
String peer
String screenRecordingState
QueueConversationCobrowseEventTopicCobrowseMediaParticipant.FlaggedReasonEnum flaggedReason
QueueConversationCobrowseEventTopicJourneyContext journeyContext
Date startAcwTime
Date endAcwTime
String cobrowseSessionId
String cobrowseRole
String viewerUrl
Date providerEventTime
List<E> controlling
QueueConversationCobrowseEventTopicUriReference queue
QueueConversationCobrowseEventTopicUriReference language
Integer priority
List<E> skills
List<E> scoredAgents
String id
QueueConversationCobrowseEventTopicJourneyActionMap actionMap
QueueConversationCobrowseEventTopicJourneyCustomer customer
QueueConversationCobrowseEventTopicJourneyCustomerSession customerSession
QueueConversationCobrowseEventTopicJourneyAction triggeringAction
QueueConversationCobrowseEventTopicUriReference agent
Integer score
QueueConversationEmailEventTopicUriReference queue
QueueConversationEmailEventTopicUriReference language
Integer priority
List<E> skills
List<E> scoredAgents
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
QueueConversationEmailEventTopicEmailMediaParticipant.StateEnum state
QueueConversationEmailEventTopicEmailMediaParticipant.DirectionEnum direction
QueueConversationEmailEventTopicEmailMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
QueueConversationEmailEventTopicUriReference user
QueueConversationEmailEventTopicUriReference queue
QueueConversationEmailEventTopicUriReference team
Map<K,V> attributes
QueueConversationEmailEventTopicErrorBody errorInfo
QueueConversationEmailEventTopicUriReference script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
QueueConversationEmailEventTopicUriReference externalContact
QueueConversationEmailEventTopicUriReference externalOrganization
QueueConversationEmailEventTopicWrapup wrapup
QueueConversationEmailEventTopicConversationRoutingData conversationRoutingData
String peer
String screenRecordingState
QueueConversationEmailEventTopicEmailMediaParticipant.FlaggedReasonEnum flaggedReason
QueueConversationEmailEventTopicJourneyContext journeyContext
Date startAcwTime
Date endAcwTime
String subject
Integer messagesSent
Boolean autoGenerated
String messageId
List<E> draftAttachments
Boolean spam
String id
QueueConversationEmailEventTopicJourneyActionMap actionMap
QueueConversationEmailEventTopicJourneyCustomer customer
QueueConversationEmailEventTopicJourneyCustomerSession customerSession
QueueConversationEmailEventTopicJourneyAction triggeringAction
QueueConversationEmailEventTopicUriReference agent
Integer score
String id
QueueConversationEventTopicCall.StateEnum state
Boolean recording
QueueConversationEventTopicCall.RecordingStateEnum recordingState
Boolean muted
Boolean confined
Boolean held
QueueConversationEventTopicErrorDetails errorInfo
QueueConversationEventTopicCall.DisconnectTypeEnum disconnectType
Date startHoldTime
QueueConversationEventTopicCall.DirectionEnum direction
String documentId
QueueConversationEventTopicAddress self
QueueConversationEventTopicAddress other
String provider
String scriptId
String peerId
Date connectedTime
Date disconnectedTime
List<E> disconnectReasons
QueueConversationEventTopicFaxStatus faxStatus
String uuiData
QueueConversationEventTopicWrapup wrapup
Object additionalProperties
QueueConversationEventTopicCallback.StateEnum state
String id
QueueConversationEventTopicCallback.DirectionEnum direction
Boolean held
QueueConversationEventTopicCallback.DisconnectTypeEnum disconnectType
Date startHoldTime
QueueConversationEventTopicDialerPreview dialerPreview
QueueConversationEventTopicVoicemail voicemail
List<E> callbackNumbers
String callbackUserName
String scriptId
String peerId
Boolean externalCampaign
Boolean skipEnabled
String provider
Integer timeoutSeconds
Date connectedTime
Date disconnectedTime
Date callbackScheduledTime
String automatedCallbackConfigId
QueueConversationEventTopicWrapup wrapup
Object additionalProperties
QueueConversationEventTopicChat.StateEnum state
String id
String provider
String scriptId
String peerId
String roomId
String avatarImageUrl
Boolean held
QueueConversationEventTopicChat.DisconnectTypeEnum disconnectType
Date startHoldTime
Date connectedTime
Date disconnectedTime
QueueConversationEventTopicJourneyContext journeyContext
QueueConversationEventTopicWrapup wrapup
Object additionalProperties
QueueConversationEventTopicCobrowse.StateEnum state
QueueConversationEventTopicCobrowse.DisconnectTypeEnum disconnectType
String id
QueueConversationEventTopicAddress self
String roomId
String cobrowseSessionId
String cobrowseRole
List<E> controlling
String viewerUrl
String provider
String scriptId
String peerId
Date providerEventTime
Date connectedTime
Date disconnectedTime
QueueConversationEventTopicWrapup wrapup
Object additionalProperties
QueueConversationEventTopicUriReference queue
QueueConversationEventTopicUriReference language
Integer priority
List<E> skills
List<E> scoredAgents
QueueConversationEventTopicDisconnectReason.TypeEnum type
Integer code
String phrase
String id
QueueConversationEventTopicEmail.StateEnum state
Boolean held
Boolean autoGenerated
String subject
String provider
String scriptId
String peerId
Integer messagesSent
QueueConversationEventTopicErrorDetails errorInfo
QueueConversationEventTopicEmail.DisconnectTypeEnum disconnectType
Date startHoldTime
Date connectedTime
Date disconnectedTime
String messageId
QueueConversationEventTopicEmail.DirectionEnum direction
List<E> draftAttachments
Boolean spam
QueueConversationEventTopicWrapup wrapup
Object additionalProperties
String id
QueueConversationEventTopicJourneyActionMap actionMap
QueueConversationEventTopicJourneyCustomer customer
QueueConversationEventTopicJourneyCustomerSession customerSession
QueueConversationEventTopicJourneyAction triggeringAction
String id
QueueConversationEventTopicMessage.StateEnum state
Boolean held
QueueConversationEventTopicErrorDetails errorInfo
String provider
String scriptId
String peerId
QueueConversationEventTopicMessage.DisconnectTypeEnum disconnectType
Date startHoldTime
Date connectedTime
Date disconnectedTime
QueueConversationEventTopicAddress toAddress
QueueConversationEventTopicAddress fromAddress
List<E> messages
String messagesTranscriptUri
QueueConversationEventTopicMessage.TypeEnum type
String recipientCountry
String recipientType
QueueConversationEventTopicWrapup wrapup
Object additionalProperties
String id
Date connectedTime
Date endTime
String userId
String externalContactId
String externalOrganizationId
String name
String queueId
String groupId
String teamId
String purpose
String consultParticipantId
String address
Boolean wrapupRequired
Boolean wrapupExpected
String wrapupPrompt
Integer wrapupTimeoutMs
QueueConversationEventTopicWrapup wrapup
Date startAcwTime
Date endAcwTime
QueueConversationEventTopicConversationRoutingData conversationRoutingData
Integer alertingTimeoutMs
String monitoredParticipantId
QueueConversationEventTopicParticipant.ScreenRecordingStateEnum screenRecordingState
String flaggedReason
Map<K,V> attributes
List<E> calls
List<E> callbacks
List<E> chats
List<E> cobrowsesessions
List<E> emails
List<E> messages
List<E> screenshares
List<E> socialExpressions
List<E> videos
Object additionalProperties
QueueConversationEventTopicUriReference agent
Integer score
QueueConversationEventTopicScreenshare.StateEnum state
QueueConversationEventTopicAddress self
String id
String context
Boolean sharing
String provider
String scriptId
String peerId
QueueConversationEventTopicScreenshare.DisconnectTypeEnum disconnectType
Date connectedTime
Date disconnectedTime
QueueConversationEventTopicWrapup wrapup
Object additionalProperties
QueueConversationEventTopicSocialExpression.StateEnum state
String id
String socialMediaId
String socialMediaHub
String socialUserName
String previewText
String recordingId
Boolean held
String provider
String scriptId
String peerId
QueueConversationEventTopicSocialExpression.DisconnectTypeEnum disconnectType
Date startHoldTime
Date connectedTime
Date disconnectedTime
QueueConversationEventTopicWrapup wrapup
Object additionalProperties
QueueConversationEventTopicVideo.StateEnum state
QueueConversationEventTopicAddress self
String id
String context
Boolean audioMuted
Boolean videoMuted
Boolean sharingScreen
String provider
String scriptId
String peerId
QueueConversationEventTopicVideo.DisconnectTypeEnum disconnectType
Date connectedTime
Date disconnectedTime
List<E> msids
QueueConversationEventTopicWrapup wrapup
Object additionalProperties
String id
QueueConversationEventTopicVoicemail.UploadStatusEnum uploadStatus
QueueConversationMessageEventTopicUriReference queue
QueueConversationMessageEventTopicUriReference language
Integer priority
List<E> skills
List<E> scoredAgents
String id
QueueConversationMessageEventTopicJourneyActionMap actionMap
QueueConversationMessageEventTopicJourneyCustomer customer
QueueConversationMessageEventTopicJourneyCustomerSession customerSession
QueueConversationMessageEventTopicJourneyAction triggeringAction
QueueConversationMessageEventTopicUriReference message
Date messageTime
Integer messageSegmentCount
QueueConversationMessageEventTopicMessageDetails.MessageStatusEnum messageStatus
List<E> media
List<E> stickers
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
QueueConversationMessageEventTopicMessageMediaParticipant.StateEnum state
QueueConversationMessageEventTopicMessageMediaParticipant.DirectionEnum direction
QueueConversationMessageEventTopicMessageMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
QueueConversationMessageEventTopicUriReference user
QueueConversationMessageEventTopicUriReference queue
QueueConversationMessageEventTopicUriReference team
Map<K,V> attributes
QueueConversationMessageEventTopicErrorBody errorInfo
QueueConversationMessageEventTopicUriReference script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
QueueConversationMessageEventTopicUriReference externalContact
QueueConversationMessageEventTopicUriReference externalOrganization
QueueConversationMessageEventTopicWrapup wrapup
QueueConversationMessageEventTopicConversationRoutingData conversationRoutingData
String peer
String screenRecordingState
QueueConversationMessageEventTopicMessageMediaParticipant.FlaggedReasonEnum flaggedReason
QueueConversationMessageEventTopicJourneyContext journeyContext
Date startAcwTime
Date endAcwTime
List<E> messages
QueueConversationMessageEventTopicMessageMediaParticipant.TypeEnum type
String recipientCountry
String recipientType
QueueConversationMessageEventTopicUriReference agent
Integer score
QueueConversationScreenShareEventTopicUriReference queue
QueueConversationScreenShareEventTopicUriReference language
Integer priority
List<E> skills
List<E> scoredAgents
String id
QueueConversationScreenShareEventTopicJourneyActionMap actionMap
QueueConversationScreenShareEventTopicJourneyCustomer customer
QueueConversationScreenShareEventTopicJourneyCustomerSession customerSession
QueueConversationScreenShareEventTopicJourneyAction triggeringAction
QueueConversationScreenShareEventTopicUriReference agent
Integer score
String id
String name
String address
Date startTime
Date connectedTime
Date endTime
Date startHoldTime
String purpose
QueueConversationScreenShareEventTopicScreenShareMediaParticipant.StateEnum state
QueueConversationScreenShareEventTopicScreenShareMediaParticipant.DirectionEnum direction
QueueConversationScreenShareEventTopicScreenShareMediaParticipant.DisconnectTypeEnum disconnectType
Boolean held
Boolean wrapupRequired
String wrapupPrompt
QueueConversationScreenShareEventTopicUriReference user
QueueConversationScreenShareEventTopicUriReference queue
QueueConversationScreenShareEventTopicUriReference team
Map<K,V> attributes
QueueConversationScreenShareEventTopicErrorBody errorInfo
QueueConversationScreenShareEventTopicUriReference script
Integer wrapupTimeoutMs
Boolean wrapupSkipped
Integer alertingTimeoutMs
String provider
QueueConversationScreenShareEventTopicUriReference externalContact
QueueConversationScreenShareEventTopicUriReference externalOrganization
QueueConversationScreenShareEventTopicWrapup wrapup
QueueConversationScreenShareEventTopicConversationRoutingData conversationRoutingData
String peer
String screenRecordingState
QueueConversationScreenShareEventTopicScreenShareMediaParticipant.FlaggedReasonEnum flaggedReason
QueueConversationScreenShareEventTopicJourneyContext journeyContext
Date startAcwTime
Date endAcwTime
String context
Integer peerCount
Boolean sharing
String id
QueueConversationSocialExpressionEventTopicCall.StateEnum state
Boolean recording
QueueConversationSocialExpressionEventTopicCall.RecordingStateEnum recordingState
Boolean muted
Boolean confined
Boolean held
QueueConversationSocialExpressionEventTopicErrorDetails errorInfo
QueueConversationSocialExpressionEventTopicCall.DisconnectTypeEnum disconnectType
Date startHoldTime
QueueConversationSocialExpressionEventTopicCall.DirectionEnum direction
String documentId
QueueConversationSocialExpressionEventTopicAddress self
QueueConversationSocialExpressionEventTopicAddress other
String provider
String scriptId
String peerId
Date connectedTime
Date disconnectedTime
List<E> disconnectReasons
QueueConversationSocialExpressionEventTopicFaxStatus faxStatus
String uuiData
QueueConversationSocialExpressionEventTopicWrapup wrapup
Object additionalProperties
QueueConversationSocialExpressionEventTopicCallback.StateEnum state
String id
QueueConversationSocialExpressionEventTopicCallback.DirectionEnum direction
Boolean held
QueueConversationSocialExpressionEventTopicCallback.DisconnectTypeEnum disconnectType
Date startHoldTime
QueueConversationSocialExpressionEventTopicDialerPreview dialerPreview
QueueConversationSocialExpressionEventTopicVoicemail voicemail
List<E> callbackNumbers
String callbackUserName
String scriptId
String peerId
Boolean externalCampaign
Boolean skipEnabled
String provider
Integer timeoutSeconds
Date connectedTime
Date disconnectedTime
Date callbackScheduledTime
String automatedCallbackConfigId
QueueConversationSocialExpressionEventTopicWrapup wrapup
Object additionalProperties
QueueConversationSocialExpressionEventTopicChat.StateEnum state
String id
String provider
String scriptId
String peerId
String roomId
String avatarImageUrl
Boolean held
QueueConversationSocialExpressionEventTopicChat.DisconnectTypeEnum disconnectType
Date startHoldTime
Date connectedTime
Date disconnectedTime
QueueConversationSocialExpressionEventTopicJourneyContext journeyContext
QueueConversationSocialExpressionEventTopicWrapup wrapup
Object additionalProperties
QueueConversationSocialExpressionEventTopicCobrowse.StateEnum state
QueueConversationSocialExpressionEventTopicCobrowse.DisconnectTypeEnum disconnectType
String id
QueueConversationSocialExpressionEventTopicAddress self
String roomId
String cobrowseSessionId
String cobrowseRole
List<E> controlling
String viewerUrl
String provider
String scriptId
String peerId
Date providerEventTime
Date connectedTime
Date disconnectedTime
QueueConversationSocialExpressionEventTopicWrapup wrapup
Object additionalProperties
QueueConversationSocialExpressionEventTopicUriReference queue
QueueConversationSocialExpressionEventTopicUriReference language
Integer priority
List<E> skills
List<E> scoredAgents
QueueConversationSocialExpressionEventTopicDisconnectReason.TypeEnum type
Integer code
String phrase
String id
QueueConversationSocialExpressionEventTopicEmail.StateEnum state
Boolean held
Boolean autoGenerated
String subject
String provider
String scriptId
String peerId
Integer messagesSent
QueueConversationSocialExpressionEventTopicErrorDetails errorInfo
QueueConversationSocialExpressionEventTopicEmail.DisconnectTypeEnum disconnectType
Date startHoldTime
Date connectedTime
Date disconnectedTime
String messageId
QueueConversationSocialExpressionEventTopicEmail.DirectionEnum direction
List<E> draftAttachments
Boolean spam
QueueConversationSocialExpressionEventTopicWrapup wrapup
Object additionalProperties
String id
QueueConversationSocialExpressionEventTopicJourneyActionMap actionMap
QueueConversationSocialExpressionEventTopicJourneyCustomer customer
QueueConversationSocialExpressionEventTopicJourneyCustomerSession customerSession
QueueConversationSocialExpressionEventTopicJourneyAction triggeringAction
String id
QueueConversationSocialExpressionEventTopicMessage.StateEnum state
Boolean held
QueueConversationSocialExpressionEventTopicErrorDetails errorInfo
String provider
String scriptId
String peerId
QueueConversationSocialExpressionEventTopicMessage.DisconnectTypeEnum disconnectType
Date startHoldTime
Date connectedTime
Date disconnectedTime
QueueConversationSocialExpressionEventTopicAddress toAddress
QueueConversationSocialExpressionEventTopicAddress fromAddress
List<E> messages
String messagesTranscriptUri
QueueConversationSocialExpressionEventTopicMessage.TypeEnum type
String recipientCountry
String recipientType
QueueConversationSocialExpressionEventTopicWrapup wrapup
Object additionalProperties
String id
Date connectedTime
Date endTime
String userId
String externalContactId
String externalOrganizationId
String name
String queueId
String groupId
String teamId
String purpose
String consultParticipantId
String address
Boolean wrapupRequired
Boolean wrapupExpected
String wrapupPrompt
Integer wrapupTimeoutMs
QueueConversationSocialExpressionEventTopicWrapup wrapup
Date startAcwTime
Date endAcwTime
QueueConversationSocialExpressionEventTopicConversationRoutingData conversationRoutingData
Integer alertingTimeoutMs
String monitoredParticipantId
QueueConversationSocialExpressionEventTopicParticipant.ScreenRecordingStateEnum screenRecordingState
String flaggedReason
Map<K,V> attributes
List<E> calls
List<E> callbacks
List<E> chats
List<E> cobrowsesessions
List<E> emails
List<E> messages
List<E> screenshares
List<E> socialExpressions
List<E> videos
Object additionalProperties
QueueConversationSocialExpressionEventTopicUriReference agent
Integer score
QueueConversationSocialExpressionEventTopicScreenshare.StateEnum state
QueueConversationSocialExpressionEventTopicAddress self
String id
String context
Boolean sharing
String provider
String scriptId
String peerId
QueueConversationSocialExpressionEventTopicScreenshare.DisconnectTypeEnum disconnectType
Date connectedTime
Date disconnectedTime
QueueConversationSocialExpressionEventTopicWrapup wrapup
Object additionalProperties
QueueConversationSocialExpressionEventTopicSocialExpression.StateEnum state
String id
String socialMediaId
String socialMediaHub
String socialUserName
String previewText
String recordingId
Boolean held
String provider
String scriptId
String peerId
QueueConversationSocialExpressionEventTopicSocialExpression.DisconnectTypeEnum disconnectType
Date startHoldTime
Date connectedTime
Date disconnectedTime
QueueConversationSocialExpressionEventTopicWrapup wrapup
Object additionalProperties
QueueConversationSocialExpressionEventTopicVideo.StateEnum state
QueueConversationSocialExpressionEventTopicAddress self
String id
String context
Boolean audioMuted
Boolean videoMuted
Boolean sharingScreen
String provider
String scriptId
String peerId
QueueConversationSocialExpressionEventTopicVideo.DisconnectTypeEnum disconnectType
Date connectedTime
Date disconnectedTime
List<E> msids
QueueConversationSocialExpressionEventTopicWrapup wrapup
Object additionalProperties
String id
QueueConversationSocialExpressionEventTopicVoicemail.UploadStatusEnum uploadStatus
String id
QueueConversationVideoEventTopicCall.StateEnum state
Boolean recording
QueueConversationVideoEventTopicCall.RecordingStateEnum recordingState
Boolean muted
Boolean confined
Boolean held
QueueConversationVideoEventTopicErrorDetails errorInfo
QueueConversationVideoEventTopicCall.DisconnectTypeEnum disconnectType
Date startHoldTime
QueueConversationVideoEventTopicCall.DirectionEnum direction
String documentId
QueueConversationVideoEventTopicAddress self
QueueConversationVideoEventTopicAddress other
String provider
String scriptId
String peerId
Date connectedTime
Date disconnectedTime
List<E> disconnectReasons
QueueConversationVideoEventTopicFaxStatus faxStatus
String uuiData
QueueConversationVideoEventTopicWrapup wrapup
Object additionalProperties
QueueConversationVideoEventTopicCallback.StateEnum state
String id
QueueConversationVideoEventTopicCallback.DirectionEnum direction
Boolean held
QueueConversationVideoEventTopicCallback.DisconnectTypeEnum disconnectType
Date startHoldTime
QueueConversationVideoEventTopicDialerPreview dialerPreview
QueueConversationVideoEventTopicVoicemail voicemail
List<E> callbackNumbers
String callbackUserName
String scriptId
String peerId
Boolean externalCampaign
Boolean skipEnabled
String provider
Integer timeoutSeconds
Date connectedTime
Date disconnectedTime
Date callbackScheduledTime
String automatedCallbackConfigId
QueueConversationVideoEventTopicWrapup wrapup
Object additionalProperties
QueueConversationVideoEventTopicChat.StateEnum state
String id
String provider
String scriptId
String peerId
String roomId
String avatarImageUrl
Boolean held
QueueConversationVideoEventTopicChat.DisconnectTypeEnum disconnectType
Date startHoldTime
Date connectedTime
Date disconnectedTime
QueueConversationVideoEventTopicJourneyContext journeyContext
QueueConversationVideoEventTopicWrapup wrapup
Object additionalProperties
QueueConversationVideoEventTopicCobrowse.StateEnum state
QueueConversationVideoEventTopicCobrowse.DisconnectTypeEnum disconnectType
String id
QueueConversationVideoEventTopicAddress self
String roomId
String cobrowseSessionId
String cobrowseRole
List<E> controlling
String viewerUrl
String provider
String scriptId
String peerId
Date providerEventTime
Date connectedTime
Date disconnectedTime
QueueConversationVideoEventTopicWrapup wrapup
Object additionalProperties
QueueConversationVideoEventTopicUriReference queue
QueueConversationVideoEventTopicUriReference language
Integer priority
List<E> skills
List<E> scoredAgents
QueueConversationVideoEventTopicDisconnectReason.TypeEnum type
Integer code
String phrase
String id
QueueConversationVideoEventTopicEmail.StateEnum state
Boolean held
Boolean autoGenerated
String subject
String provider
String scriptId
String peerId
Integer messagesSent
QueueConversationVideoEventTopicErrorDetails errorInfo
QueueConversationVideoEventTopicEmail.DisconnectTypeEnum disconnectType
Date startHoldTime
Date connectedTime
Date disconnectedTime
String messageId
QueueConversationVideoEventTopicEmail.DirectionEnum direction
List<E> draftAttachments
Boolean spam
QueueConversationVideoEventTopicWrapup wrapup
Object additionalProperties
String id
QueueConversationVideoEventTopicJourneyActionMap actionMap
QueueConversationVideoEventTopicJourneyCustomer customer
QueueConversationVideoEventTopicJourneyCustomerSession customerSession
QueueConversationVideoEventTopicJourneyAction triggeringAction
String id
QueueConversationVideoEventTopicMessage.StateEnum state
Boolean held
QueueConversationVideoEventTopicErrorDetails errorInfo
String provider
String scriptId
String peerId
QueueConversationVideoEventTopicMessage.DisconnectTypeEnum disconnectType
Date startHoldTime
Date connectedTime
Date disconnectedTime
QueueConversationVideoEventTopicAddress toAddress
QueueConversationVideoEventTopicAddress fromAddress
List<E> messages
String messagesTranscriptUri
QueueConversationVideoEventTopicMessage.TypeEnum type
String recipientCountry
String recipientType
QueueConversationVideoEventTopicWrapup wrapup
Object additionalProperties
String id
Date connectedTime
Date endTime
String userId
String externalContactId
String externalOrganizationId
String name
String queueId
String groupId
String teamId
String purpose
String consultParticipantId
String address
Boolean wrapupRequired
Boolean wrapupExpected
String wrapupPrompt
Integer wrapupTimeoutMs
QueueConversationVideoEventTopicWrapup wrapup
Date startAcwTime
Date endAcwTime
QueueConversationVideoEventTopicConversationRoutingData conversationRoutingData
Integer alertingTimeoutMs
String monitoredParticipantId
QueueConversationVideoEventTopicParticipant.ScreenRecordingStateEnum screenRecordingState
String flaggedReason
Map<K,V> attributes
List<E> calls
List<E> callbacks
List<E> chats
List<E> cobrowsesessions
List<E> emails
List<E> messages
List<E> screenshares
List<E> socialExpressions
List<E> videos
Object additionalProperties
QueueConversationVideoEventTopicUriReference agent
Integer score
QueueConversationVideoEventTopicScreenshare.StateEnum state
QueueConversationVideoEventTopicAddress self
String id
String context
Boolean sharing
String provider
String scriptId
String peerId
QueueConversationVideoEventTopicScreenshare.DisconnectTypeEnum disconnectType
Date connectedTime
Date disconnectedTime
QueueConversationVideoEventTopicWrapup wrapup
Object additionalProperties
QueueConversationVideoEventTopicSocialExpression.StateEnum state
String id
String socialMediaId
String socialMediaHub
String socialUserName
String previewText
String recordingId
Boolean held
String provider
String scriptId
String peerId
QueueConversationVideoEventTopicSocialExpression.DisconnectTypeEnum disconnectType
Date startHoldTime
Date connectedTime
Date disconnectedTime
QueueConversationVideoEventTopicWrapup wrapup
Object additionalProperties
QueueConversationVideoEventTopicVideo.StateEnum state
QueueConversationVideoEventTopicAddress self
String id
String context
Boolean audioMuted
Boolean videoMuted
Boolean sharingScreen
String provider
String scriptId
String peerId
QueueConversationVideoEventTopicVideo.DisconnectTypeEnum disconnectType
Date connectedTime
Date disconnectedTime
List<E> msids
QueueConversationVideoEventTopicWrapup wrapup
Object additionalProperties
String id
QueueConversationVideoEventTopicVoicemail.UploadStatusEnum uploadStatus
DomainEntityRef domain
InboundRoute route
DomainEntityRef smsAddress
QueueObservationQueryFilter filter
List<E> metrics
List<E> detailMetrics
QueueObservationQueryClause.TypeEnum type
List<E> predicates
QueueObservationQueryFilter.TypeEnum type
List<E> clauses
List<E> predicates
QueueObservationQueryPredicate.TypeEnum type
QueueObservationQueryPredicate.DimensionEnum dimension
QueueObservationQueryPredicate.OperatorEnum operator
String value
NumericRange range
String id
String name
WritableDivision division
String description
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
Integer memberCount
Map<K,V> mediaSettings
List<E> routingRules
Bullseye bullseye
AcwSettings acwSettings
QueueRequest.SkillEvaluationMethodEnum skillEvaluationMethod
DomainEntityRef queueFlow
DomainEntityRef whisperPrompt
Boolean autoAnswerOnly
String callingPartyName
String callingPartyNumber
Map<K,V> defaultScripts
QueueMessagingAddresses outboundMessagingAddresses
QueueEmailAddress outboundEmailAddress
String selfUri
String id
QueueUserEventTopicUserReference user
String queueId
Boolean joined
Object additionalProperties
String id
DomainEntityRef queue
Integer usersInQueue
Integer activeUsersInQueue
Integer usersOnQueue
Integer usersNotUtilized
Integer usersOnQueueWithStation
Integer usersOnACampaignCall
Integer usersOnDifferentEdgeGroup
Integer usersOnANonCampaignCall
String data
String name
Reaction.ReactionTypeEnum reactionType
String id
String name
String conversationId
String path
String startTime
String endTime
String media
List<E> annotations
List<E> transcript
List<E> emailTranscript
List<E> messagingTranscript
Recording.FileStateEnum fileState
Date restoreExpirationTime
Map<K,V> mediaUris
Long estimatedTranscodeTimeMs
Long actualTranscodeTimeMs
Date archiveDate
Recording.ArchiveMediumEnum archiveMedium
Date deleteDate
Date exportDate
Date exportedDate
Integer outputDurationMs
Integer outputSizeInBytes
Integer maxAllowedRestorationsForOrg
Integer remainingRestorationsAllowedForOrg
String sessionId
List<E> users
String selfUri
String id
RecordingJob.StateEnum state
RecordingJobsQuery recordingJobsQuery
Date dateCreated
Integer totalConversations
Integer totalRecordings
Integer totalProcessedRecordings
Integer percentProgress
String errorMessage
String selfUri
AddressableEntityRef user
RecordingJobsQuery.ActionEnum action
Date actionDate
String integrationId
Boolean includeScreenRecordings
AsyncConversationQuery conversationQuery
String id
String name
String conversationId
String path
String startTime
String endTime
String media
List<E> annotations
RecordingMetadata.FileStateEnum fileState
Date restoreExpirationTime
Date archiveDate
RecordingMetadata.ArchiveMediumEnum archiveMedium
Date deleteDate
Date exportDate
Date exportedDate
Integer maxAllowedRestorationsForOrg
Integer remainingRestorationsAllowedForOrg
String sessionId
String selfUri
Integer maxSimultaneousStreams
ReplacementTerm.TypeEnum type
String existingValue
String updatedValue
String id
String name
Integer changeNumber
DomainEntityRef uploadStatus
String uploadDestinationUri
ReplaceResponse.UploadMethodEnum uploadMethod
String id
String name
ReportingDataExportTopicDataExportNotification.StatusEnum status
ReportingDataExportTopicDataExportNotification.ExportFormatEnum exportFormat
String downloadUrl
ReportingDataExportTopicDataExportNotification.ViewTypeEnum viewType
ReportingDataExportTopicDataExportNotification.ExportErrorMessagesTypeEnum exportErrorMessagesType
Boolean read
Date createdDateTime
Date modifiedDateTime
BigDecimal percentageComplete
Map<K,V> emailStatuses
String name
String timeZone
ReportingExportJobRequest.ExportFormatEnum exportFormat
String interval
String period
ReportingExportJobRequest.ViewTypeEnum viewType
ViewFilter filter
Boolean read
String locale
Boolean hasFormatDurations
Boolean hasSplitFilters
Boolean excludeEmptyRows
Boolean hasSplitByMedia
List<E> selectedColumns
Boolean hasCustomParticipantAttributes
List<E> recipientEmails
String id
String name
ReportingExportJobResponse.StatusEnum status
String timeZone
ReportingExportJobResponse.ExportFormatEnum exportFormat
String interval
String downloadUrl
ReportingExportJobResponse.ViewTypeEnum viewType
ReportingExportJobResponse.ExportErrorMessagesTypeEnum exportErrorMessagesType
String period
ViewFilter filter
Boolean read
Date createdDateTime
Date modifiedDateTime
String locale
Double percentageComplete
Boolean hasFormatDurations
Boolean hasSplitFilters
Boolean excludeEmptyRows
Boolean hasSplitByMedia
List<E> selectedColumns
Boolean hasCustomParticipantAttributes
List<E> recipientEmails
Map<K,V> emailStatuses
Boolean enabled
String selfUri
String id
String name
ReportingExportMetadataJobResponse.ViewTypeEnum viewType
String dateLimitations
List<E> requiredFilters
List<E> supportedFilters
List<E> requiredColumnIds
Map<K,V> dependentColumnIds
List<E> availableColumnIds
String selfUri
String id
String name
String reportId
Date runTime
ReportRunEntry.RunStatusEnum runStatus
String errorMessage
Long runDurationMsec
String reportUrl
String reportFormat
String scheduleUri
String selfUri
String id
String name
String quartzCronExpression
Date nextFireTime
Date dateCreated
Date dateModified
String description
String timeZone
String timePeriod
String interval
String reportFormat
String locale
Boolean enabled
String reportId
Map<K,V> parameters
ReportRunEntry lastRun
String selfUri
ManagementUnitReference managementUnit
Boolean applied
BuScheduleReference existingSchedule
Date startDate
Date endDate
List<E> managementUnits
Integer agentCount
List<E> activityCodeIds
Boolean doNotChangeWeeklyPaidTime
Boolean doNotChangeDailyPaidTime
Boolean doNotChangeShiftStartTimes
Boolean doNotChangeManuallyEditedShifts
String variableName
ResourceConditionNode.ConjunctionEnum conjunction
ResourceConditionNode.OperatorEnum operator
List<E> operands
List<E> terms
ResourceConditionValue.TypeEnum type
String value
String id
String domain
String entityName
String policyName
String policyDescription
String actionSetKey
Boolean allowConditions
ResourceConditionNode resourceConditionNode
List<E> namedResources
String resourceCondition
List<E> actionSet
String id
String name
Integer version
List<E> libraries
List<E> texts
User createdBy
Date dateCreated
Response.InteractionTypeEnum interactionType
List<E> substitutions
JsonSchemaDocument substitutionsSchema
Response.ResponseTypeEnum responseType
MessagingTemplate messagingTemplate
String selfUri
String name
ResponseFilter.OperatorEnum operator
List<E> values
ResponseEntityList results
String content
ResponseText.ContentTypeEnum contentType
ArchiveRetention archiveRetention
DeleteRetention deleteRetention
String queueId
RoutePathRequest.MediaTypeEnum mediaType
String languageId
List<E> skillIds
SourcePlanningGroupRequest sourcePlanningGroup
QueueReference queue
RoutePathResponse.MediaTypeEnum mediaType
LanguageReference language
List<E> skills
RoutingRule.OperatorEnum operator
Integer threshold
Double waitSeconds
Boolean resetAgentScoreOnPresenceChange
String userId
RoutingStatus.StatusEnum status
Date startTime
RoutingStatusDetailQueryClause.TypeEnum type
List<E> predicates
RoutingStatusDetailQueryFilter.TypeEnum type
List<E> clauses
List<E> predicates
RoutingStatusDetailQueryPredicate.TypeEnum type
RoutingStatusDetailQueryPredicate.DimensionEnum dimension
RoutingStatusDetailQueryPredicate.OperatorEnum operator
String value
NumericRange range
String id
String name
Date dateCreated
Date dateModified
Integer version
DomainEntityRef contactList
DomainEntityRef queue
List<E> rules
String selfUri
DomainEntityRef ruleSet
List<E> warnings
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
Schedule.StateEnum state
String modifiedByApp
String createdByApp
org.joda.time.LocalDateTime start
org.joda.time.LocalDateTime end
String rrule
String selfUri
ScheduleGenerationMessage.TypeEnum type
List<E> arguments
String userId
Boolean userNotLicensed
Boolean unableToMeetMaxDays
List<E> unableToScheduleRequiredDays
Boolean unableToMeetMinPaidForTheWeek
Boolean unableToMeetMaxPaidForTheWeek
List<E> noNeedDays
Boolean shiftsTooCloseTogether
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
ScheduleGroup.StateEnum state
String modifiedByApp
String createdByApp
String timeZone
List<E> openSchedules
List<E> closedSchedules
List<E> holidaySchedules
String selfUri
SchedulerMessageArgument.TypeEnum type
String value
SchedulingProcessingError.InternalErrorCodeEnum internalErrorCode
String description
Integer maxOccupancyPercentForDeferredWork
Double defaultShrinkagePercent
ShrinkageOverrides shrinkageOverrides
Integer maxOccupancyPercentForDeferredWork
Double defaultShrinkagePercent
ShrinkageOverrides shrinkageOverrides
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
SchemaCategory.StateEnum state
String modifiedByApp
String createdByApp
String selfUri
String id
String name
Integer minFieldNameCharacters
Integer maxFieldNameCharacters
Integer minFieldDescriptionCharacters
Integer maxFieldDescriptionCharacters
Integer minSchemaNameCharacters
Integer maxSchemaNameCharacters
Integer minSchemaDescriptionCharacters
Integer maxSchemaDescriptionCharacters
Integer maxNumberOfSchemasPerOrg
Integer maxNumberOfFieldsPerSchema
Integer maxNumberOfFieldsPerOrg
String selfUri
String value
ScimEmail.TypeEnum type
Boolean primary
String status
ScimError.ScimTypeEnum scimType
String detail
List<E> schemas
ScimMetadata.ResourceTypeEnum resourceType
Date lastModified
String location
String version
String value
ScimPhoneNumber.TypeEnum type
Boolean primary
List<E> schemas
String documentationUri
ScimServiceProviderConfigSimpleFeature patch
ScimServiceProviderConfigFilterFeature filter
ScimServiceProviderConfigSimpleFeature etag
ScimServiceProviderConfigSimpleFeature sort
ScimServiceProviderConfigBulkFeature bulk
ScimServiceProviderConfigSimpleFeature changePassword
List<E> authenticationSchemes
ScimMetadata meta
Boolean supported
String value
List<E> schemas
Boolean active
String userName
String displayName
String password
String title
List<E> phoneNumbers
List<E> emails
String externalId
List<E> groups
List<E> roles
ScimV2EnterpriseUser urnietfparamsscimschemasextensionenterprise20User
ScimUserExtensions urnietfparamsscimschemasextensiongenesyspurecloud20User
ScimV2GroupReference.TypeEnum type
String value
String ref
ScimV2MemberReference.TypeEnum type
String value
String ref
ScimV2PatchOperation.OpEnum op
String path
com.fasterxml.jackson.databind.JsonNode value
String name
ScimV2SchemaAttribute.TypeEnum type
List<E> subAttributes
Boolean multiValued
String description
Boolean required
List<E> canonicalValues
Boolean caseExact
ScimV2SchemaAttribute.MutabilityEnum mutability
ScimV2SchemaAttribute.ReturnedEnum returned
ScimV2SchemaAttribute.UniquenessEnum uniqueness
List<E> referenceTypes
String id
List<E> schemas
Boolean active
String userName
String displayName
String password
String title
List<E> phoneNumbers
List<E> emails
String externalId
List<E> groups
List<E> roles
ScimV2EnterpriseUser urnietfparamsscimschemasextensionenterprise20User
ScimUserExtensions urnietfparamsscimschemasextensiongenesyspurecloud20User
ScimMetadata meta
String id
String name
SurveyForm surveyForm
ScorableSurvey.StatusEnum status
SurveyScoringSet answers
String selfUri
AddressableEntityRef agent
Integer score
ScreenRecordingSessionRequest.StateEnum state
Date archiveDate
Date deleteDate
Screenshare.StateEnum state
String id
String context
Boolean sharing
Integer peerCount
Screenshare.DisconnectTypeEnum disconnectType
Date startAlertingTime
Date connectedTime
Date disconnectedTime
String provider
String peerId
List<E> segments
Wrapup wrapup
String id
String name
String versionId
Date createdDate
Date modifiedDate
Date publishedDate
Date versionDate
String startPageId
String startPageName
Object features
Object variables
Object customActions
List<E> pages
String selfUri
ShiftTradeResponse trade
List<E> matchingReceivingShiftIds
ShiftTradePreviewResponse preview
SearchSort.SortOrderEnum sortOrder
String sortBy
String id
DomainEntityRef flow
String userData
SecureSession.StateEnum state
String sourceParticipantId
Boolean disconnect
String selfUri
SegmentDetailQueryClause.TypeEnum type
List<E> predicates
SegmentDetailQueryFilter.TypeEnum type
List<E> clauses
List<E> predicates
SegmentDetailQueryPredicate.TypeEnum type
SegmentDetailQueryPredicate.DimensionEnum dimension
SegmentDetailQueryPredicate.PropertyTypeEnum propertyType
String property
SegmentDetailQueryPredicate.MetricEnum metric
SegmentDetailQueryPredicate.OperatorEnum operator
String value
NumericRange range
String fromAddress
String toAddress
SendAgentlessOutboundMessageRequest.ToAddressMessengerTypeEnum toAddressMessengerType
String textBody
String id
String conversationId
String fromAddress
String toAddress
SendAgentlessOutboundMessageResponse.MessengerTypeEnum messengerType
String textBody
Date timestamp
String selfUri
AddressableEntityRef user
Date currentDate
String name
String id
String name
BuServiceLevel serviceLevel
BuAverageSpeedOfAnswer averageSpeedOfAnswer
BuAbandonRate abandonRate
WfmVersionedEntityMetadata metadata
String selfUri
String uuiData
String id
String name
Share.SharedEntityTypeEnum sharedEntityType
DomainEntityRef sharedEntity
Share.MemberTypeEnum memberType
DomainEntityRef member
DomainEntityRef sharedBy
DomainEntityRef workspace
User user
Group group
String selfUri
String id
ShiftTradeActivityRule.ActivityCategoryEnum activityCategory
ShiftTradeActivityRule.ActionEnum action
String activityCodeIdReplacement
ShiftTradeMatchReviewUserResponse initiatingUser
ShiftTradeMatchReviewUserResponse receivingUser
List<E> violations
List<E> adminReviewViolations
Integer weeklyMinimumPaidMinutes
Integer weeklyMaximumPaidMinutes
Integer preTradeSchedulePaidMinutes
Integer postTradeSchedulePaidMinutes
ShiftTradePreviewResponse postTradeNewShift
ShiftTradeMatchViolation.TypeEnum type
Map<K,V> params
String weekDate
String tradeId
Boolean oneSided
ShiftTradeNotification.NewStateEnum newState
UserReference initiatingUser
Date initiatingShiftDate
UserReference receivingUser
Date receivingShiftDate
String id
LocalDate weekDate
BuScheduleReferenceForMuRoute schedule
ShiftTradeResponse.StateEnum state
UserReference initiatingUser
String initiatingShiftId
Date initiatingShiftStart
Date initiatingShiftEnd
UserReference receivingUser
String receivingShiftId
Date receivingShiftStart
Date receivingShiftEnd
Date expiration
Boolean oneSided
List<E> acceptableIntervals
UserReference reviewedBy
Date reviewedDate
WfmVersionedEntityMetadata metadata
Boolean enabled
Boolean autoReview
Boolean allowDirectTrades
Integer minHoursInFuture
ShiftTradeSettings.UnequalPaidEnum unequalPaid
ShiftTradeSettings.OneSidedEnum oneSided
ShiftTradeSettings.WeeklyMinPaidViolationsEnum weeklyMinPaidViolations
ShiftTradeSettings.WeeklyMaxPaidViolationsEnum weeklyMaxPaidViolations
Boolean requiresMatchingQueues
Boolean requiresMatchingLanguages
Boolean requiresMatchingSkills
Boolean requiresMatchingPlanningGroups
List<E> activityCategoryRules
Integer defaultHistoryWeeks
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
Site.StateEnum state
String modifiedByApp
String createdByApp
List<E> primarySites
List<E> secondarySites
List<E> primaryEdges
List<E> secondaryEdges
List<E> addresses
List<E> edges
EdgeAutoUpdateConfig edgeAutoUpdateConfig
Boolean mediaRegionsUseLatencyBased
LocationDefinition location
Boolean managed
NTPSettings ntpSettings
String selfUri
String id
String name
String phoneNumber
String countryCode
String region
String city
List<E> capabilities
SmsAvailablePhoneNumber.PhoneNumberTypeEnum phoneNumberType
SmsAvailablePhoneNumber.AddressRequirementEnum addressRequirement
String selfUri
String messageColumn
String phoneColumn
SmsPhoneNumberRef senderSmsPhoneNumber
String id
String name
String phoneNumber
SmsPhoneNumber.PhoneNumberTypeEnum phoneNumberType
Boolean provisionedThroughPureCloud
SmsPhoneNumber.PhoneNumberStatusEnum phoneNumberStatus
List<E> capabilities
String countryCode
Date dateCreated
Date dateModified
User createdBy
User modifiedBy
Integer version
Date purchaseDate
Date cancellationDate
Date renewalDate
SmsPhoneNumber.AutoRenewableEnum autoRenewable
SmsAddress addressId
SmsPhoneNumber.ShortCodeBillingTypeEnum shortCodeBillingType
String selfUri
SocialExpression.StateEnum state
String id
String socialMediaId
String socialMediaHub
String socialUserName
String previewText
String recordingId
List<E> segments
Boolean held
SocialExpression.DisconnectTypeEnum disconnectType
Date startHoldTime
Date startAlertingTime
Date connectedTime
Date disconnectedTime
String provider
String scriptId
String peerId
Wrapup wrapup
SocialHandle.TypeEnum type
String value
String id
WfmVersionedEntityMetadata metadata
String id
String name
String description
Station.StatusEnum status
String userId
String webRtcUserId
DomainEntityRef primaryEdge
DomainEntityRef secondaryEdge
String type
String lineAppearanceId
Integer webRtcMediaDscp
Boolean webRtcPersistentEnabled
Boolean webRtcForceTurn
String selfUri
FreeSeatingConfiguration freeSeatingConfiguration
BigDecimal max
BigDecimal min
Long count
BigDecimal sum
BigDecimal current
BigDecimal ratio
BigDecimal numerator
BigDecimal denominator
BigDecimal target
String name
String partNumber
String grouping
String unitOfMeasureType
String usageQuantity
String overagePrice
String prepayQuantity
String prepayPrice
String usageNotes
Boolean isCancellable
String bundleQuantity
Boolean isThirdParty
String id
String name
Conversation conversation
SurveyForm surveyForm
DomainEntityRef agent
Survey.StatusEnum status
QueueReference queue
SurveyScoringSet answers
Date completedDate
SurveyErrorDetails surveyErrorDetails
String selfUri
SurveyAggregateQueryClause.TypeEnum type
List<E> predicates
SurveyAggregateQueryFilter.TypeEnum type
List<E> clauses
List<E> predicates
SurveyAggregateQueryPredicate.TypeEnum type
SurveyAggregateQueryPredicate.DimensionEnum dimension
SurveyAggregateQueryPredicate.OperatorEnum operator
String value
NumericRange range
String interval
String granularity
String timeZone
List<E> groupBy
SurveyAggregateQueryFilter filter
List<E> metrics
Boolean flattenMultivaluedDimensions
List<E> views
SurveyAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
SurveyAggregationView.TargetEnum target
String name
SurveyAggregationView.FunctionEnum function
AggregationRange range
PublishedSurveyFormReference surveyForm
DomainEntityRef flow
String inviteTimeInterval
String sendingUser
String sendingDomain
SurveyDetailQueryClause.TypeEnum type
List<E> predicates
SurveyDetailQueryFilter.TypeEnum type
List<E> clauses
List<E> predicates
SurveyDetailQueryPredicate.TypeEnum type
SurveyDetailQueryPredicate.DimensionEnum dimension
SurveyDetailQueryPredicate.MetricEnum metric
SurveyDetailQueryPredicate.OperatorEnum operator
String value
NumericRange range
FlowDiagnosticInfo flowDiagnosticInfo
String surveyErrorReason
String id
String name
Date modifiedDate
Boolean published
Boolean disabled
String contextId
String language
String header
String footer
List<E> questionGroups
DomainEntityListingSurveyForm publishedVersions
String selfUri
SurveyForm surveyForm
SurveyScoringSet answers
String id
String text
String helpText
SurveyQuestion.TypeEnum type
Boolean naEnabled
VisibilityCondition visibilityCondition
List<E> answerOptions
Integer maxResponseCharacters
String explanationPrompt
String channelId
SystemMessageSystemMessage.SystemTopicTypeEnum systemTopicType
String correlationId
String organizationId
String userId
String oauthClientId
SystemMessageSystemMessage.ReasonEnum reason
String message
Object data
String id
String name
String promptId
String language
Double durationSeconds
String mediaUri
String ttsString
String text
String uploadUri
SystemPromptAsset.UploadStatusEnum uploadStatus
Boolean hasDefault
Boolean languageDefault
Map<K,V> tags
String selfUri
String id
String name
TermAttribute.TypeEnum type
String id
UserReference user
Boolean isFullDayRequest
Boolean markedAsRead
String activityCodeId
TimeOffRequest.StatusEnum status
List<E> partialDayStartDateTimes
List<E> fullDayManagementUnitDates
Integer dailyDurationMinutes
String notes
UserReference submittedBy
Date submittedDate
UserReference reviewedBy
Date reviewedDate
WfmVersionedEntityMetadata metadata
String selfUri
String timeOffRequestId
UserReference user
Boolean isFullDayRequest
TimeOffRequestNotification.StatusEnum status
List<E> partialDayStartDateTimes
List<E> fullDayManagementUnitDates
String id
UserReference user
Boolean isFullDayRequest
Boolean markedAsRead
String activityCodeId
TimeOffRequestResponse.StatusEnum status
List<E> partialDayStartDateTimes
List<E> fullDayManagementUnitDates
Integer dailyDurationMinutes
String notes
UserReference submittedBy
Date submittedDate
UserReference reviewedBy
Date reviewedDate
UserReference modifiedBy
Date modifiedDate
WfmVersionedEntityMetadata metadata
String selfUri
DomainEntityRef contactList
Map<K,V> contactsPerTimeZone
Map<K,V> contactsMappedUsingZipCode
Long contactsMappedToASingleZone
Long contactsMappedToASingleZoneUsingZipCode
Long contactsMappedToMultipleZones
Long contactsMappedToMultipleZonesUsingZipCode
Long contactsInDefaultWindow
Long contactListSize
NamedEntity organization
NamedEntity homeOrganization
List<E> authorizedScope
OrgOAuthClient oAuthClient
TranscriptionSettings.TranscriptionEnum transcription
Integer transcriptionConfidenceThreshold
Boolean contentSearchEnabled
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
Trunk.StateEnum state
String modifiedByApp
String createdByApp
Trunk.TrunkTypeEnum trunkType
DomainEntityRef edge
DomainEntityRef trunkBase
DomainEntityRef trunkMetabase
DomainEntityRef edgeGroup
Boolean inService
Boolean enabled
DomainEntityRef logicalInterface
TrunkConnectedStatus connectedStatus
List<E> optionsStatus
List<E> registersStatus
TrunkMetricsNetworkTypeIp ipStatus
Trunk.OptionsEnabledStatusEnum optionsEnabledStatus
Trunk.RegistersEnabledStatusEnum registersEnabledStatus
Integer family
List<E> proxyAddressList
String selfUri
String id
String name
String description
Integer version
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
TrunkBase.StateEnum state
String modifiedByApp
String createdByApp
DomainEntityRef trunkMetabase
Map<K,V> properties
TrunkBase.TrunkTypeEnum trunkType
Boolean managed
String selfUri
String text
String code
TrunkErrorInfoDetails details
Date eventTime
DomainEntityRef logicalInterface
DomainEntityRef trunk
TrunkMetricsCalls calls
TrunkMetricsQoS qos
String address
TrunkErrorInfo errorInfo
String proxyAddress
Boolean optionState
Date optionStateTime
TrunkErrorInfo errorInfo
Integer mismatchCount
String proxyAddress
Boolean registerState
Date registerStateTime
TrunkErrorInfo errorInfo
String id
String name
NamedEntity organization
String currency
List<E> enabledProducts
TrusteeBillingOverview.SubscriptionTypeEnum subscriptionType
Date rampPeriodStartDate
Date rampPeriodEndDate
Date billingPeriodStartDate
Date billingPeriodEndDate
List<E> usages
Date contractAmendmentDate
Date contractEffectiveDate
Date contractEndDate
String minimumMonthlyAmount
Boolean inRampPeriod
String selfUri
String id
String name
String description
Date dateModified
Long memberCount
TrustGroup.StateEnum state
Integer version
TrustGroup.TypeEnum type
List<E> images
List<E> addresses
Boolean rulesVisible
TrustGroup.VisibilityEnum visibility
List<E> owners
Date dateCreated
OrgUser createdBy
String id
List<E> roleIds
RoleDivisionGrants roleDivisions
String id
Boolean enabled
Date dateCreated
OrgUser createdBy
Organization organization
TrusteeAuthorization authorization
String selfUri
String id
String name
Division division
Chat chat
String department
String email
List<E> primaryContactInfo
List<E> addresses
TrustUser.StateEnum state
String title
String username
User manager
List<E> images
Integer version
List<E> certifications
Biography biography
EmployerInfo employerInfo
RoutingStatus routingStatus
UserPresence presence
UserConversationSummary conversationSummary
OutOfOffice outOfOffice
Geolocation geolocation
UserStations station
UserAuthorization authorization
List<E> profileSkills
List<E> locations
List<E> groups
Team team
List<E> skills
List<E> languages
Boolean acdAutoAnswer
String languagePreference
OAuthLastTokenIssued lastTokenIssued
TrustUserDetails trustUserDetails
String id
String name
String accessTokenKey
String consumerKey
String username
String userId
String status
TwitterIntegration.TierEnum tier
String envName
DomainEntityRef recipient
Date dateCreated
Date dateModified
DomainEntityRef createdBy
DomainEntityRef modifiedBy
Integer version
String selfUri
Integer count
Boolean unread
String category
String name
ActionConfig config
Integer version
String name
UpdateActivityCodeRequest.CategoryEnum category
Integer lengthInMinutes
Boolean countsAsPaidTime
Boolean countsAsWorkTime
Boolean agentTimeOffSelectable
WfmVersionedEntityMetadata metadata
String name
String divisionId
UpdateBusinessUnitSettings settings
UpdateBusinessUnitSettings.StartDayOfWeekEnum startDayOfWeek
String timeZone
BuShortTermForecastingSettings shortTermForecasting
WfmVersionedEntityMetadata metadata
String category
String name
ActionConfig config
ActionContractInput contract
Boolean secure
Integer version
String name
String divisionId
ManagementUnitSettingsRequest settings
String name
SetWrapperRoutePathRequest routePaths
String serviceGoalTemplateId
WfmVersionedEntityMetadata metadata
Boolean applied
String name
BuServiceLevel serviceLevel
BuAverageSpeedOfAnswer averageSpeedOfAnswer
BuAbandonRate abandonRate
WfmVersionedEntityMetadata metadata
String id
String name
Chat chat
String department
String email
List<E> primaryContactInfo
List<E> addresses
String title
String username
String manager
List<E> images
Integer version
List<E> profileSkills
List<E> locations
List<E> groups
UpdateUser.StateEnum state
Boolean acdAutoAnswer
List<E> certifications
Biography biography
EmployerInfo employerInfo
String selfUri
String fileName
String contentMd5
Integer signedUrlTimeoutSeconds
UploadUrlRequest.ServerSideEncryptionEnum serverSideEncryption
UsageItem.TypeEnum type
Long totalDocumentByteCount
Long totalDocumentCount
String id
String name
Division division
Chat chat
String department
String email
List<E> primaryContactInfo
List<E> addresses
User.StateEnum state
String title
String username
User manager
List<E> images
Integer version
List<E> certifications
Biography biography
EmployerInfo employerInfo
RoutingStatus routingStatus
UserPresence presence
UserConversationSummary conversationSummary
OutOfOffice outOfOffice
Geolocation geolocation
UserStations station
UserAuthorization authorization
List<E> profileSkills
List<E> locations
List<E> groups
Team team
List<E> skills
List<E> languages
Boolean acdAutoAnswer
String languagePreference
OAuthLastTokenIssued lastTokenIssued
String selfUri
UserAggregateQueryClause.TypeEnum type
List<E> predicates
UserAggregateQueryFilter.TypeEnum type
List<E> clauses
List<E> predicates
UserAggregateQueryPredicate.TypeEnum type
UserAggregateQueryPredicate.DimensionEnum dimension
UserAggregateQueryPredicate.OperatorEnum operator
String value
NumericRange range
String interval
String granularity
String timeZone
List<E> groupBy
UserAggregateQueryFilter filter
List<E> metrics
Boolean flattenMultivaluedDimensions
List<E> views
UserAggregationQuery.AlternateTimeDimensionEnum alternateTimeDimension
UserAggregationView.TargetEnum target
String name
UserAggregationView.FunctionEnum function
AggregationRange range
String id
String name
IntegrationType integrationType
UserAppConfigurationInfo config
String selfUri
IntegrationConfiguration current
EffectiveConfiguration effective
UserConversationsEventMediaSummaryDetail contactCenter
UserConversationsEventMediaSummaryDetail enterprise
String userId
UserConversationsEventMediaSummary call
UserConversationsEventMediaSummary callback
UserConversationsEventMediaSummary email
UserConversationsEventMediaSummary message
UserConversationsEventMediaSummary chat
UserConversationsEventMediaSummary socialExpression
UserConversationsEventMediaSummary video
String userId
MediaSummary call
MediaSummary callback
MediaSummary email
MediaSummary message
MediaSummary chat
MediaSummary socialExpression
MediaSummary video
UserDetailQueryClause.TypeEnum type
List<E> predicates
UserDetailQueryFilter.TypeEnum type
List<E> clauses
List<E> predicates
UserDetailQueryPredicate.TypeEnum type
UserDetailQueryPredicate.DimensionEnum dimension
UserDetailQueryPredicate.OperatorEnum operator
String value
NumericRange range
String interval
List<E> userFilters
List<E> presenceFilters
List<E> routingStatusFilters
UserDetailsQuery.OrderEnum order
List<E> presenceAggregations
List<E> routingStatusAggregations
PagingSpec paging
RoutingStatus routingStatus
UserPresence presence
UserConversationSummary conversationSummary
OutOfOffice outOfOffice
Geolocation geolocation
UserStations station
UserAuthorization authorization
String id
String name
String type
String ownerType
UserGreetingEventGreetingOwner owner
UserGreetingEventGreetingAudioFile greetingAudioFile
String audioTTS
String id
String id
String name
Division division
Chat chat
String department
String email
List<E> primaryContactInfo
List<E> addresses
UserMe.StateEnum state
String title
String username
User manager
List<E> images
Integer version
List<E> certifications
Biography biography
EmployerInfo employerInfo
RoutingStatus routingStatus
UserPresence presence
UserConversationSummary conversationSummary
OutOfOffice outOfOffice
Geolocation geolocation
UserStations station
UserAuthorization authorization
List<E> profileSkills
List<E> locations
List<E> groups
Team team
List<E> skills
List<E> languages
Boolean acdAutoAnswer
String languagePreference
OAuthLastTokenIssued lastTokenIssued
ServerDate date
GeolocationSettings geolocationSettings
Organization organization
List<E> presenceDefinitions
List<E> locationDefinitions
List<E> orgAuthorization
List<E> favorites
List<E> superiors
List<E> directReports
Adjacents adjacents
List<E> routingSkills
FieldConfigs fieldConfigs
TokenInfo token
List<E> trustors
List<E> orgProducts
String selfUri
UserObservationQueryFilter filter
List<E> metrics
List<E> detailMetrics
UserObservationQueryClause.TypeEnum type
List<E> predicates
UserObservationQueryFilter.TypeEnum type
List<E> clauses
List<E> predicates
UserObservationQueryPredicate.TypeEnum type
UserObservationQueryPredicate.DimensionEnum dimension
UserObservationQueryPredicate.OperatorEnum operator
String value
NumericRange range
String id
String name
UserProfile.StateEnum state
Date dateModified
Long version
UserExpands expands
String selfUri
String id
String name
Division division
String description
Date dateCreated
Date dateModified
String modifiedBy
String createdBy
Integer memberCount
Map<K,V> mediaSettings
List<E> routingRules
Bullseye bullseye
AcwSettings acwSettings
UserQueue.SkillEvaluationMethodEnum skillEvaluationMethod
DomainEntityRef queueFlow
DomainEntityRef whisperPrompt
String callingPartyName
String callingPartyNumber
Map<K,V> defaultScripts
QueueMessagingAddresses outboundMessagingAddresses
QueueEmailAddress outboundEmailAddress
Boolean joined
String selfUri
String id
String name
Date dateCreated
Date dateModified
String contentUri
DomainEntityRef workspace
DomainEntityRef createdBy
Conversation conversation
Long contentLength
Long durationMilliseconds
List<E> thumbnails
Boolean read
String selfUri
UserRoutingStatusRoutingStatus.StatusEnum status
Date startTime
UserRoutingStatusRoutingStatus routingStatus
UserRoutingStatusErrorInfo errorInfo
String id
String name
UserReference user
ManagementUnit managementUnit
UserScheduleAdherence.ScheduledActivityCategoryEnum scheduledActivityCategory
UserScheduleAdherence.SystemPresenceEnum systemPresence
String organizationSecondaryPresenceId
UserScheduleAdherence.RoutingStatusEnum routingStatus
UserScheduleAdherence.ActualActivityCategoryEnum actualActivityCategory
Boolean isOutOfOffice
UserScheduleAdherence.AdherenceStateEnum adherenceState
UserScheduleAdherence.ImpactEnum impact
Date timeOfAdherenceChange
Date presenceUpdateTime
List<E> activeQueues
Date activeQueuesModifiedTime
Boolean removedFromManagementUnit
String selfUri
String id
String id
String name
UserStationChangeTopicUser associatedUser
UserStationChangeTopicUserStation associatedStation
UserStation associatedStation
UserStation effectiveStation
UserStation defaultStation
UserStation lastAssociatedStation
StreetAddress address
Boolean valid
SubscriberResponse response
Date value
PlanningPeriodSettings value
String value
Video.StateEnum state
String id
String context
Boolean audioMuted
Boolean videoMuted
Boolean sharingScreen
Integer peerCount
Video.DisconnectTypeEnum disconnectType
Date startAlertingTime
Date connectedTime
Date disconnectedTime
String provider
String peerId
List<E> msids
Address self
Wrapup wrapup
List<E> mediaTypes
List<E> queueIds
List<E> skillIds
List<E> skillGroups
List<E> languageIds
List<E> languageGroups
List<E> directions
List<E> originatingDirections
List<E> wrapUpCodes
List<E> dnisList
List<E> sessionDnisList
List<E> filterQueuesByUserIds
List<E> filterUsersByQueueIds
List<E> userIds
List<E> addressTos
List<E> addressFroms
List<E> outboundCampaignIds
List<E> outboundContactListIds
List<E> contactIds
List<E> externalContactIds
List<E> externalOrgIds
List<E> aniList
List<E> durationsMilliseconds
List<E> acdDurationsMilliseconds
List<E> talkDurationsMilliseconds
List<E> acwDurationsMilliseconds
List<E> handleDurationsMilliseconds
List<E> holdDurationsMilliseconds
List<E> abandonDurationsMilliseconds
NumericRange evaluationScore
NumericRange evaluationCriticalScore
List<E> evaluationFormIds
List<E> evaluatedAgentIds
List<E> evaluatorIds
Boolean transferred
Boolean abandoned
Boolean answered
List<E> messageTypes
List<E> divisionIds
List<E> surveyFormIds
NumericRange surveyTotalScore
NumericRange surveyNpsScore
NumericRange mos
NumericRange surveyQuestionGroupScore
NumericRange surveyPromoterScore
List<E> surveyFormContextIds
List<E> conversationIds
List<E> sipCallIds
Boolean isEnded
Boolean isSurveyed
List<E> surveyScores
List<E> promoterScores
Boolean isCampaign
List<E> surveyStatuses
ConversationProperties conversationProperties
Boolean isBlindTransferred
Boolean isConsulted
Boolean isConsultTransferred
List<E> remoteParticipants
List<E> flowIds
List<E> flowOutcomeIds
List<E> flowOutcomeValues
List<E> flowDestinationTypes
List<E> flowDisconnectReasons
List<E> flowTypes
List<E> flowEntryTypes
List<E> flowEntryReasons
List<E> flowVersions
List<E> groupIds
Boolean hasJourneyCustomerId
Boolean hasJourneyActionMapId
Boolean hasJourneyVisitId
Boolean hasMedia
List<E> roleIds
List<E> reportsTos
List<E> locationIds
List<E> flowOutTypes
List<E> providerList
List<E> callbackNumberList
String callbackInterval
VisibilityCondition.CombiningOperationEnum combiningOperation
List<E> predicates
String id
Voicemail.UploadStatusEnum uploadStatus
String name
Group group
Boolean enabled
Boolean sendEmailNotifications
Integer rotateCallsSecs
Integer stopRingingAfterRotations
String overflowGroupId
VoicemailGroupPolicy.GroupAlertTypeEnum groupAlertType
String id
Conversation conversation
Boolean read
Integer audioRecordingDurationSeconds
Long audioRecordingSizeBytes
Date createdDate
Date modifiedDate
Date deletedDate
String callerAddress
String callerName
User callerUser
Boolean deleted
String note
User user
Group group
Queue queue
VoicemailCopyRecord copiedFrom
List<E> copiedTo
VoicemailRetentionPolicy deleteRetentionPolicy
String selfUri
String id
VoicemailMessagesTopicOwner user
VoicemailMessagesTopicOwner group
String id
Boolean read
Integer audioRecordingDurationSeconds
Integer audioRecordingSizeBytes
Date createdDate
Date modifiedDate
String callerAddress
String callerName
String action
String note
Boolean deleted
String modifiedByUserId
List<E> copiedTo
VoicemailMessagesTopicVoicemailCopyRecord copiedFrom
VoicemailRetentionPolicy.VoicemailRetentionPolicyTypeEnum voicemailRetentionPolicyType
Integer numberOfDays
WebChatConfig.WebChatSkinEnum webChatSkin
String id
String name
WebChatMemberInfo member
String selfUri
String id
String name
String description
Boolean authenticationRequired
String authenticationUrl
Boolean disabled
WebChatConfig webChatConfig
List<E> allowedDomains
DomainEntityRef flow
String selfUri
String id
String displayName
String firstName
String lastName
String email
String phoneNumber
String avatarImageUrl
WebChatMemberInfo.RoleEnum role
Date joinDate
Date leaveDate
Boolean authenticatedGuest
Map<K,V> customFields
WebChatMemberInfo.StateEnum state
String id
String name
WebChatConversation conversation
WebChatMemberInfo sender
String body
WebChatMessage.BodyTypeEnum bodyType
Date timestamp
String selfUri
Boolean requireDeployment
String id
WebChatConversation conversation
WebChatMemberInfo sender
Date timestamp
String id
String selfUri
String weekDate
String description
Boolean published
WeekScheduleGenerationResult generationResults
ShortTermForecastReference shortTermForecast
WfmVersionedEntityMetadata metadata
Map<K,V> userSchedules
HeadcountForecast headcountForecast
Integer agentSchedulesVersion
String id
String selfUri
String weekDate
String description
Boolean published
WeekScheduleGenerationResult generationResults
ShortTermForecastReference shortTermForecast
WfmVersionedEntityMetadata metadata
WeekSchedule result
String downloadUrl
ShiftTradeResponse trade
ShiftTradeMatchReviewResponse matchReview
String id
WemCoachingAppointmentTopicCoachingAppointmentConversation.ActionEnum action
String id
WemCoachingAppointmentTopicCoachingAppointmentDocument.ActionEnum action
String id
String name
Date dateStart
Integer lengthInMinutes
WemCoachingAppointmentTopicCoachingAppointmentNotification.StatusEnum status
WemCoachingAppointmentTopicUserReference facilitator
List<E> attendees
WemCoachingAppointmentTopicUserReference createdBy
Date dateCreated
WemCoachingAppointmentTopicUserReference modifiedBy
Date dateModified
List<E> conversations
List<E> documents
WemCoachingAppointmentTopicCoachingAppointmentNotification.ChangeTypeEnum changeType
String id
WemLearningAssignmentRuleRunTopicLearningModuleReference module
String id
WemLearningAssignmentTopicUserReference user
WemLearningAssignmentTopicLearningModuleReference module
Integer version
WemLearningAssignmentTopicLearningAssignmentNotification.StateEnum state
Date dateRecommendedForCompletion
WemLearningAssignmentTopicUserReference createdBy
Date dateCreated
WemLearningAssignmentTopicUserReference modifiedBy
Date dateModified
String id
String id
UserReference user
WorkPlanReference workPlan
WfmTimeZone timeZone
Boolean acceptDirectShiftTrades
WfmVersionedEntityMetadata metadata
List<E> queues
List<E> languages
List<E> skills
Boolean schedulable
String selfUri
String id
WfmAgentScheduleUpdateTopicWfmAgentScheduleUpdate.UpdateTypeEnum updateType
List<E> shiftStartDates
WfmBuIntradayDataUpdateTopicBuIntradayDataGroup.MediaTypeEnum mediaType
WfmBuIntradayDataUpdateTopicBuIntradayForecastData forecastDataSummary
List<E> forecastDataPerInterval
WfmBuIntradayDataUpdateTopicBuIntradayScheduleData scheduleDataSummary
List<E> scheduleDataPerInterval
WfmBuIntradayDataUpdateTopicIntradayPerformancePredictionData performancePredictionDataSummary
List<E> performancePredictionDataPerInterval
BigDecimal offered
BigDecimal averageHandleTimeSeconds
String operationId
WfmBuIntradayDataUpdateTopicBuIntradayResult result
Date startDate
Date endDate
Integer intervalLengthMinutes
List<E> intradayDataGroupings
List<E> categories
String noDataReason
WfmBuIntradayDataUpdateTopicBuScheduleReference schedule
WfmBuIntradayDataUpdateTopicBuShortTermForecastReference shortTermForecast
Integer onQueueTimeSeconds
String id
WfmBuIntradayDataUpdateTopicLocalDate weekDate
BigDecimal serviceLevelPercent
BigDecimal averageSpeedOfAnswerSeconds
BigDecimal occupancyPercent
WfmBulkShiftTradeStateUpdateNotificationTopicBulkShiftTradeStateUpdateNotification.StatusEnum status
String operationId
WfmBulkShiftTradeStateUpdateNotificationTopicBulkShiftTradeStateUpdateResultListing result
WfmBulkShiftTradeStateUpdateNotificationTopicLocalDate weekDate
String id
WfmBulkShiftTradeStateUpdateNotificationTopicBulkShiftTradeStateUpdateResult.StateEnum state
WfmBulkShiftTradeStateUpdateNotificationTopicUserReference reviewedBy
Date reviewedDate
WfmBulkShiftTradeStateUpdateNotificationTopicBulkShiftTradeStateUpdateResult.FailureReasonEnum failureReason
WfmBulkShiftTradeStateUpdateNotificationTopicWfmVersionedEntityMetadata metadata
String id
Integer version
WfmBulkShiftTradeStateUpdateNotificationTopicUserReference modifiedBy
Date dateModified
String id
WfmBuScheduleRunTopicLocalDate weekDate
String id
BigDecimal percentComplete
Boolean intradayRescheduling
WfmBuScheduleRunTopicBuScheduleRun.StateEnum state
Integer weekCount
WfmBuScheduleRunTopicBuScheduleReference schedule
WfmBuScheduleRunTopicUserReference schedulingCanceledBy
String schedulingCompletedTime
Integer messageCount
WfmBuScheduleRunTopicBuSchedulingRunProgressNotification.StatusEnum status
String operationId
WfmBuScheduleRunTopicBuScheduleRun result
String id
String id
WfmBuScheduleTopicLocalDate weekDate
Integer weekCount
String description
Boolean published
WfmBuScheduleTopicBuShortTermForecastReference shortTermForecast
List<E> managementUnits
WfmBuScheduleTopicBuScheduleGenerationResultSummary generationResults
WfmBuScheduleTopicWfmVersionedEntityMetadata metadata
WfmBuScheduleTopicBuScheduleNotification.StatusEnum status
String operationId
WfmBuScheduleTopicBuScheduleNotification.EventTypeEnum eventType
WfmBuScheduleTopicBuScheduleMetadata result
String id
String id
Integer version
WfmBuScheduleTopicUserReference modifiedBy
Date dateModified
WfmBuShortTermForecastImportCompleteTopicBuForecastModification.TypeEnum type
Integer startIntervalIndex
Integer endIntervalIndex
WfmBuShortTermForecastImportCompleteTopicBuForecastModification.MetricEnum metric
WfmBuShortTermForecastImportCompleteTopicBuForecastModification.LegacyMetricEnum legacyMetric
BigDecimal value
List<E> values
Boolean enabled
String granularity
String displayGranularity
List<E> planningGroupIds
String id
String weekDate
WfmBuShortTermForecastImportCompleteTopicBuShortTermForecast.CreationMethodEnum creationMethod
String description
Boolean legacy
Date referenceStartDate
List<E> sourceDays
List<E> modifications
String timeZone
Integer planningGroupsVersion
Integer weekCount
WfmBuShortTermForecastImportCompleteTopicWfmVersionedEntityMetadata metadata
WfmBuShortTermForecastImportCompleteTopicBuShortTermForecastNotification.StatusEnum status
WfmBuShortTermForecastImportCompleteTopicBuShortTermForecast result
String operationId
WfmBuShortTermForecastImportCompleteTopicForecastSourceDayPointer.DayOfWeekEnum dayOfWeek
Integer weight
String date
String fileName
String dataKey
Integer intervalIndex
BigDecimal value
String id
Integer version
WfmBuShortTermForecastImportCompleteTopicUserReference modifiedBy
Date dateModified
String id
String downloadUrl
List<E> downloadUrls
WfmHistoricalAdherenceCalculationsCompleteTopicWfmHistoricalAdherenceCalculationsCompleteNotice.QueryStateEnum queryState
String id
String downloadUrl
WfmHistoricalAdherenceResultWrapper downloadResult
List<E> downloadUrls
WfmHistoricalAdherenceResponse.QueryStateEnum queryState
String requestId
WfmHistoricalDataUploadRequestStatusTopicDateTime dateImportStarted
WfmHistoricalDataUploadRequestStatusTopicDateTime dateImportEnded
WfmHistoricalDataUploadRequestStatusTopicDateTime dateCreated
WfmHistoricalDataUploadRequestStatusTopicDateTime dateModified
WfmHistoricalDataUploadRequestStatusTopicHistoricalDataUploadRequestUpdate.StatusEnum status
String error
Boolean active
WfmIntradayDataUpdateTopicIntradayDataGroup.MediaTypeEnum mediaType
List<E> forecastDataPerInterval
List<E> scheduleDataPerInterval
List<E> historicalAgentDataPerInterval
List<E> historicalQueueDataPerInterval
List<E> performancePredictionAgentDataPerInterval
List<E> performancePredictionQueueDataPerInterval
BigDecimal offered
BigDecimal averageTalkTimeSeconds
BigDecimal averageAfterCallWorkSeconds
BigDecimal onQueueTimeSeconds
BigDecimal interactingTimeSeconds
Integer offered
Integer completed
Integer answered
Integer abandoned
BigDecimal averageTalkTimeSeconds
BigDecimal averageAfterCallWorkSeconds
BigDecimal serviceLevelPercent
BigDecimal averageSpeedOfAnswerSeconds
WfmIntradayDataUpdateTopicIntradayMetric.CategoryEnum category
String version
BigDecimal interactingTimeSeconds
BigDecimal serviceLevelPercent
BigDecimal averageSpeedOfAnswerSeconds
BigDecimal numberOfInteractions
List<E> entities
WfmIntradayPlanningGroupListing.NoDataReasonEnum noDataReason
String id
String id
WfmMoveAgentsCompleteTopicUserReference user
WfmMoveAgentsCompleteTopicWfmMoveAgentData.ResultEnum result
WfmMoveAgentsCompleteTopicUserReference requestingUser
WfmMoveAgentsCompleteTopicManagementUnit destinationManagementUnit
List<E> results
String id
WfmMoveManagementUnitTopicBusinessUnit businessUnit
WfmMoveManagementUnitTopicMoveManagementUnitNotification.StatusEnum status
String id
WfmBusinessUnitReference businessUnit
LocalDate weekDate
String selfUri
WfmScheduleTopicWfmScheduleNotification.StatusEnum status
String operationId
String downloadUrl
Integer percentComplete
WfmScheduleTopicWfmScheduleNotification.EventTypeEnum eventType
String id
WfmTimeOffRequestUpdateTopicUserReference user
Boolean isFullDayRequest
Boolean markedAsRead
String activityCodeId
WfmTimeOffRequestUpdateTopicTimeOffRequestUpdate.StatusEnum status
List<E> partialDayStartDateTimes
List<E> fullDayManagementUnitDates
Integer dailyDurationMinutes
String notes
String reviewedDate
String reviewedBy
String submittedDate
String submittedBy
String modifiedDate
String modifiedBy
String id
String id
String id
String mutableGroupId
Date timestamp
WfmUserNotification.TypeEnum type
ShiftTradeNotification shiftTrade
TimeOffRequestNotification timeOffRequest
Boolean markedAsRead
Boolean agentNotification
List<E> otherNotificationIdsInGroup
String weekDate
String tradeId
Boolean oneSided
WfmUserNotificationTopicShiftTradeNotification.NewStateEnum newState
WfmUserNotificationTopicUserReference initiatingUser
Date initiatingShiftDate
WfmUserNotificationTopicUserReference receivingUser
Date receivingShiftDate
String timeOffRequestId
WfmUserNotificationTopicUserReference user
Boolean isFullDayRequest
WfmUserNotificationTopicTimeOffRequestNotification.StatusEnum status
List<E> partialDayStartDateTimes
List<E> fullDayManagementUnitDates
String id
String id
String mutableGroupId
Date timestamp
WfmUserNotificationTopicWfmUserNotification.TypeEnum type
WfmUserNotificationTopicShiftTradeNotification shiftTrade
WfmUserNotificationTopicTimeOffRequestNotification timeOffRequest
Boolean agentNotification
List<E> otherNotificationIdsInGroup
Boolean markedAsRead
String id
String id
WfmUserScheduleAdherenceUpdatedMuTopicUserReference user
String managementUnitId
String scheduledActivityCategory
String systemPresence
String organizationSecondaryPresenceId
WfmUserScheduleAdherenceUpdatedMuTopicUserScheduleAdherenceUpdate.RoutingStatusEnum routingStatus
String actualActivityCategory
Boolean isOutOfOffice
WfmUserScheduleAdherenceUpdatedMuTopicUserScheduleAdherenceUpdate.AdherenceStateEnum adherenceState
String impact
Date adherenceChangeTime
Date presenceUpdateTime
List<E> activeQueues
Date activeQueuesModifiedTime
Boolean removedFromManagementUnit
String id
String id
WfmUserScheduleAdherenceUpdatedTopicUserReference user
String managementUnitId
String scheduledActivityCategory
String systemPresence
String organizationSecondaryPresenceId
WfmUserScheduleAdherenceUpdatedTopicUserScheduleAdherenceUpdate.RoutingStatusEnum routingStatus
String actualActivityCategory
Boolean isOutOfOffice
WfmUserScheduleAdherenceUpdatedTopicUserScheduleAdherenceUpdate.AdherenceStateEnum adherenceState
String impact
Date adherenceChangeTime
Date presenceUpdateTime
List<E> activeQueues
Date activeQueuesModifiedTime
Boolean removedFromManagementUnit
Integer version
UserReference modifiedBy
Date dateModified
PhoneNumber phoneNumber
String displayName
String id
String name
String phoneNumber
WhatsAppIntegration.StatusEnum status
DomainEntityRef recipient
Date dateCreated
Date dateModified
DomainEntityRef createdBy
DomainEntityRef modifiedBy
Integer version
WhatsAppIntegration.ActivationStatusCodeEnum activationStatusCode
ErrorBody activationErrorInfo
String selfUri
String id
String name
WhatsAppIntegrationUpdateRequest.ActionEnum action
WhatsAppIntegrationUpdateRequest.AuthenticationMethodEnum authenticationMethod
String confirmationCode
String selfUri
WidgetClientConfigV1 v1
WidgetClientConfigV2 v2
WidgetClientConfigV1Http v1Http
WidgetClientConfigThirdParty thirdParty
WidgetClientConfigV1.WebChatSkinEnum webChatSkin
String authenticationUrl
WidgetClientConfigV1Http.WebChatSkinEnum webChatSkin
String authenticationUrl
String id
String name
String description
Boolean authenticationRequired
Boolean disabled
DomainEntityRef flow
List<E> allowedDomains
WidgetDeployment.ClientTypeEnum clientType
WidgetClientConfig clientConfig
String selfUri
String id
String name
Boolean enabled
Boolean constrainWeeklyPaidTime
Boolean flexibleWeeklyPaidTime
Integer weeklyExactPaidMinutes
Integer weeklyMinimumPaidMinutes
Integer weeklyMaximumPaidMinutes
Boolean constrainPaidTimeGranularity
Integer paidTimeGranularityMinutes
Boolean constrainMinimumTimeBetweenShifts
Integer minimumTimeBetweenShiftsMinutes
Integer maximumDays
Integer minimumWorkingDaysPerWeek
SetWrapperDayOfWeek optionalDays
ListWrapperShiftStartVariance shiftStartVariances
List<E> shifts
List<E> agents
WfmVersionedEntityMetadata metadata
String selfUri
String activityCodeId
String description
Integer lengthMinutes
Boolean startTimeIsRelativeToShiftStart
Boolean flexibleStartTime
Integer earliestStartTimeMinutes
Integer latestStartTimeMinutes
Integer exactStartTimeMinutes
Integer startTimeIncrementMinutes
Boolean countsAsPaidTime
Boolean countsAsContiguousWorkTime
String id
Boolean delete
String id
String name
Boolean enabled
Boolean constrainWeeklyPaidTime
Boolean flexibleWeeklyPaidTime
Integer weeklyExactPaidMinutes
Integer weeklyMinimumPaidMinutes
Integer weeklyMaximumPaidMinutes
Boolean constrainPaidTimeGranularity
Integer paidTimeGranularityMinutes
Boolean constrainMinimumTimeBetweenShifts
Integer minimumTimeBetweenShiftsMinutes
Integer maximumDays
Integer minimumWorkingDaysPerWeek
SetWrapperDayOfWeek optionalDays
ListWrapperShiftStartVariance shiftStartVariances
List<E> shifts
List<E> agents
WfmVersionedEntityMetadata metadata
Integer agentCount
String selfUri
String id
ManagementUnitReference managementUnit
String selfUri
String name
SetWrapperDayOfWeek days
Boolean flexibleStartTime
Integer exactStartTimeMinutesFromMidnight
Integer earliestStartTimeMinutesFromMidnight
Integer latestStartTimeMinutesFromMidnight
Boolean constrainStopTime
Boolean constrainLatestStopTime
Integer latestStopTimeMinutesFromMidnight
Integer startIncrementMinutes
Boolean flexiblePaidTime
Integer exactPaidTimeMinutes
Integer minimumPaidTimeMinutes
Integer maximumPaidTimeMinutes
Boolean constrainContiguousWorkTime
Integer minimumContiguousWorkTimeMinutes
Integer maximumContiguousWorkTimeMinutes
List<E> activities
String id
Boolean delete
String id
String name
Workspace.TypeEnum type
Boolean isCurrentUserWorkspace
DomainEntityRef user
String bucket
Date dateCreated
Date dateModified
WorkspaceSummary summary
List<E> acl
String description
String selfUri
String id
String name
DomainEntityRef workspace
WorkspaceMember.MemberTypeEnum memberType
DomainEntityRef member
User user
Group group
SecurityProfile securityProfile
String selfUri
String id
String id
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